TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from have used it for many years I find it very user friendly like it as it is fast
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax helps Very helpful and easy to use. Step by step process with checking along the way makes this easy and non-threatening to use.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is great! I really like using Turbo tax to file taxes every year. I've been using Turbo Tax for 8 years and every year it get easier to use. This year, I had to wait for a few tax documents due to some life changes, so my filing was delayed. When I was finally able to file my taxes, Turbo Tax's simple user interface and user experience for returning customer did 50% of the work before I even started entering information. This makes it quick to file and removed the anxiety of filing later than usual. I'll be using TurboTax again next year ! :)
Date published: 2023-04-18
Rated 5 out of 5 by from mouli review very intutive easy to use will use again next year
Date published: 2023-04-18
Rated 2 out of 5 by from Not Completely free for military the live or basic is not free for military and you will have to pay. also had a 70 min wait time for customer live service.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is awesome!!! This was my first experience with turbotax so it took me a while. But, it was super easy and well worth it.
Date published: 2023-04-18
Rated 2 out of 5 by from turbo tax It would not let you go to the link that lets you find other affordable methods to receive your refund
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to follow along, love the tracking tool! Love the tracking tool, the application is easy to use and follow along. The only issue I had was when I tried made a mistake, I had to go through the process again to delete the entry to remove the form. Otherwise, I really thought it was going to be worse but am surprised on how easy it was
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is the best I have used TT Premier for 8 years now and the experience keeps getting better. Keep up the great work Intuit!
Date published: 2023-04-18
Rated 5 out of 5 by from Love Using Turbo Tax I had a lot of changes this year and I loved the way I was walked through the different areas in which I could save on my DoorDash and Insta Cart wages
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1186
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from have used it for many years I find it very user friendly like it as it is fast
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax helps Very helpful and easy to use. Step by step process with checking along the way makes this easy and non-threatening to use.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is great! I really like using Turbo tax to file taxes every year. I've been using Turbo Tax for 8 years and every year it get easier to use. This year, I had to wait for a few tax documents due to some life changes, so my filing was delayed. When I was finally able to file my taxes, Turbo Tax's simple user interface and user experience for returning customer did 50% of the work before I even started entering information. This makes it quick to file and removed the anxiety of filing later than usual. I'll be using TurboTax again next year ! :)
Date published: 2023-04-18
Rated 5 out of 5 by from mouli review very intutive easy to use will use again next year
Date published: 2023-04-18
Rated 2 out of 5 by from Not Completely free for military the live or basic is not free for military and you will have to pay. also had a 70 min wait time for customer live service.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is awesome!!! This was my first experience with turbotax so it took me a while. But, it was super easy and well worth it.
Date published: 2023-04-18
Rated 2 out of 5 by from turbo tax It would not let you go to the link that lets you find other affordable methods to receive your refund
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to follow along, love the tracking tool! Love the tracking tool, the application is easy to use and follow along. The only issue I had was when I tried made a mistake, I had to go through the process again to delete the entry to remove the form. Otherwise, I really thought it was going to be worse but am surprised on how easy it was
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is the best I have used TT Premier for 8 years now and the experience keeps getting better. Keep up the great work Intuit!
Date published: 2023-04-18
Rated 5 out of 5 by from Love Using Turbo Tax I had a lot of changes this year and I loved the way I was walked through the different areas in which I could save on my DoorDash and Insta Cart wages
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1186