TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 4 out of 5 by from TurboTax is... pretty good. Amazing website, very very helpful in every way imaginable, except they literally forced me to buy the TurboTax PLUS and wouldn't allow me to use the free option, which sucked. THEN, choosing for that $30 to come out of my Federal refund, and not out of my wallet, cost me an ADDITIONAL $40. So, the website in total charged me $70 that could have easily been avoided. Besides that, filing my taxes was very easy and I appreciate all the help. As an 18 y/o fresh out of high school, where we didn't learn much at all about taxes, I recognize the easiness of maneuvering TurboTax, and say thanks!
Date published: 2021-03-03
Rated 5 out of 5 by from great Simple easy to use and FREE!! I always dread doing this but it was simple
Date published: 2021-03-03
Rated 4 out of 5 by from My steady eddy I have been using it forever and it does the job well. I had to use the live help this year and those folks are terrific. Thank you Polly wherever you are!
Date published: 2021-03-03
Rated 5 out of 5 by from Taxes Are Done! The process was a greeat process and when I needed help it was just a phone call away. I spoke with two representatives and they could not have been more accomodating or helpful.
Date published: 2021-03-03
Rated 5 out of 5 by from It gets easier every year!!! Super friendly. It doesn't miss a detail and easy to use.
Date published: 2021-03-03
Rated 5 out of 5 by from I trust Turbo Tax every year. It was easy to process my tax return since it navigates you thru each step.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbotax is Reliable and Awesome This my first time filing in awhile and it was fast and Easy.
Date published: 2021-03-03
Rated 4 out of 5 by from walking me through the steps is awesome I like filing my taxes with turbo tax . they make the steps less complicated and more accurate
Date published: 2021-03-03
Rated 4 out of 5 by from Easy but expensive Just too expensive to file every year. I never understand how the fees are so high.
Date published: 2021-03-03
Rated 4 out of 5 by from Turbo Tax Works Turbo tax is great and it's nice that everything is calculated for you. The only disappointment is that the advertisement always mentions free tax repair and each year it seems like we are paying more when we only do standard deductions!
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 1183
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from TurboTax is... pretty good. Amazing website, very very helpful in every way imaginable, except they literally forced me to buy the TurboTax PLUS and wouldn't allow me to use the free option, which sucked. THEN, choosing for that $30 to come out of my Federal refund, and not out of my wallet, cost me an ADDITIONAL $40. So, the website in total charged me $70 that could have easily been avoided. Besides that, filing my taxes was very easy and I appreciate all the help. As an 18 y/o fresh out of high school, where we didn't learn much at all about taxes, I recognize the easiness of maneuvering TurboTax, and say thanks!
Date published: 2021-03-03
Rated 5 out of 5 by from great Simple easy to use and FREE!! I always dread doing this but it was simple
Date published: 2021-03-03
Rated 4 out of 5 by from My steady eddy I have been using it forever and it does the job well. I had to use the live help this year and those folks are terrific. Thank you Polly wherever you are!
Date published: 2021-03-03
Rated 5 out of 5 by from Taxes Are Done! The process was a greeat process and when I needed help it was just a phone call away. I spoke with two representatives and they could not have been more accomodating or helpful.
Date published: 2021-03-03
Rated 5 out of 5 by from It gets easier every year!!! Super friendly. It doesn't miss a detail and easy to use.
Date published: 2021-03-03
Rated 5 out of 5 by from I trust Turbo Tax every year. It was easy to process my tax return since it navigates you thru each step.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbotax is Reliable and Awesome This my first time filing in awhile and it was fast and Easy.
Date published: 2021-03-03
Rated 4 out of 5 by from walking me through the steps is awesome I like filing my taxes with turbo tax . they make the steps less complicated and more accurate
Date published: 2021-03-03
Rated 4 out of 5 by from Easy but expensive Just too expensive to file every year. I never understand how the fees are so high.
Date published: 2021-03-03
Rated 4 out of 5 by from Turbo Tax Works Turbo tax is great and it's nice that everything is calculated for you. The only disappointment is that the advertisement always mentions free tax repair and each year it seems like we are paying more when we only do standard deductions!
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 1183