TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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TurboTax Live Full Service
Rated 5 out of 5 by
Tax breaks year five from
best tax breaks easy to follow.Used for past five
Very easy to use help you get all tax breaks. Easy to follow I use turbo tax every year
Date published: 2023-04-18
Rated 1 out of 5 by
Jason666 from
Roth IRA income limits were wrong
We tried several times to talk w/ your customer service and got hung up on several times. We checked with the IRS publication and our brokerage tax department which both indicated TurboTax system error. Married filed jointly income limit for ROTH IRA is about $200,000, not the $129,000 stated on TurboTax.
Date published: 2023-04-18
Rated 3 out of 5 by
noppiano from
TurboTax makes Filing easy
Like the screens it takes you through, makes it easy, just punch in the numbers and you are on your way. Their fees are the highest when comparing to other online options, but cheaper than an official tax preparer.
Date published: 2023-04-18
Rated 5 out of 5 by
Heathbar23 from
Turbo Tax Is Awesome!
It's really easy to use! Great app and everyone should use it!
Date published: 2023-04-18
Rated 5 out of 5 by
1Abrown from
Easy to use
Turbo tax guide you to consider all potential tax breaks. .
Date published: 2023-04-18
Rated 4 out of 5 by
Jay from PA from
Great live help!
Software had a couple snags but Adjovi, my live assistant was great.
Date published: 2023-04-18
Rated 5 out of 5 by
Jd6420 from
Turbo Tax is the way to go!
Turbo tax is easy, very user friendly..and helpful
Date published: 2023-04-18
Rated 1 out of 5 by
Alexdougherty11001 from
Charged for premium- I didnt know until too late
If you are self-employed, then filing with turbo tax will cost you $129. they won't tell you this you until you've spent hours on your return and at that point, it's too excruciating to start all over with a different service or method so you just pay it and file. they are well aware of this
Date published: 2023-04-18
Rated 2 out of 5 by
alkfjnaslfjnalejf from
Confusing
May be okay for simple taxes but if there is anything different or nuanced, it is incredibly difficult. We also cannot trust this to import information correctly and have to do a lot of small changes to ensure the information is accurate.
Date published: 2023-04-18
Rated 3 out of 5 by
2023 taxes Lew from
TurboTax 2023
My experience was fine but the cost is way too much! I could not afford it!
All TurboTax® Offerings Reviews - Page 1181
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Tax breaks year five from
best tax breaks easy to follow.Used for past five
Very easy to use help you get all tax breaks. Easy to follow I use turbo tax every year
Date published: 2023-04-18
Rated 1 out of 5 by
Jason666 from
Roth IRA income limits were wrong
We tried several times to talk w/ your customer service and got hung up on several times. We checked with the IRS publication and our brokerage tax department which both indicated TurboTax system error. Married filed jointly income limit for ROTH IRA is about $200,000, not the $129,000 stated on TurboTax.
Date published: 2023-04-18
Rated 3 out of 5 by
noppiano from
TurboTax makes Filing easy
Like the screens it takes you through, makes it easy, just punch in the numbers and you are on your way. Their fees are the highest when comparing to other online options, but cheaper than an official tax preparer.
Date published: 2023-04-18
Rated 5 out of 5 by
Heathbar23 from
Turbo Tax Is Awesome!
It's really easy to use! Great app and everyone should use it!
Date published: 2023-04-18
Rated 5 out of 5 by
1Abrown from
Easy to use
Turbo tax guide you to consider all potential tax breaks. .
Date published: 2023-04-18
Rated 4 out of 5 by
Jay from PA from
Great live help!
Software had a couple snags but Adjovi, my live assistant was great.
Date published: 2023-04-18
Rated 5 out of 5 by
Jd6420 from
Turbo Tax is the way to go!
Turbo tax is easy, very user friendly..and helpful
Date published: 2023-04-18
Rated 1 out of 5 by
Alexdougherty11001 from
Charged for premium- I didnt know until too late
If you are self-employed, then filing with turbo tax will cost you $129. they won't tell you this you until you've spent hours on your return and at that point, it's too excruciating to start all over with a different service or method so you just pay it and file. they are well aware of this
Date published: 2023-04-18
Rated 2 out of 5 by
alkfjnaslfjnalejf from
Confusing
May be okay for simple taxes but if there is anything different or nuanced, it is incredibly difficult. We also cannot trust this to import information correctly and have to do a lot of small changes to ensure the information is accurate.
Date published: 2023-04-18
Rated 3 out of 5 by
2023 taxes Lew from
TurboTax 2023
My experience was fine but the cost is way too much! I could not afford it!
All TurboTax® Offerings Reviews - Page 1181
Date published: 2023-04-18