TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Turbotax is a great tool. TurboTax is an awesome tool. I used the live help this year and it was able to help me locate deductions I have overlooked in previous filings.
Date published: 2023-04-18
Rated 5 out of 5 by from It's super easy The user experience is always very simple while filing.
Date published: 2023-04-18
Rated 1 out of 5 by from I don't think I'd use this company again. I don't think I'd use this company again. They're requiring that I enter more information.
Date published: 2023-04-18
Rated 5 out of 5 by from Super Easy super quick and easy, don't have to leave the house!!
Date published: 2023-04-18
Rated 3 out of 5 by from too many ads I enjoy the layout of TurboTax. It is made simple with explanations if you dont know what something means. However, I do not like being asked if I want to add Max to my order every few pages. It is helpful when you have investment income or retirement income. Also TT is somewhat expensive.
Date published: 2023-04-18
Rated 5 out of 5 by from Yay turbo tax!! I had a good experience with them. I trust them with my income tax and completing it for me
Date published: 2023-04-18
Rated 5 out of 5 by from Tt is wonderful. Great job. It was very easy to navigate through app.
Date published: 2023-04-18
Rated 5 out of 5 by from Excellent and Easy to Use I ran through the "new" tax forms the last few years on my own and even tried again this year, but after hours of being unsure and getting to "an answer" I decided to buckle down and use Turbo Tax - it took awhile, but not nearly the while it was taking me to figure it out. It compared to the amount of time it used to take me to do my own taxes before the reforms made it "easier." I appreciate the help Turbo Tax is!
Date published: 2023-04-18
Rated 4 out of 5 by from Gret customer service and filing tool Great tool to use for filing! I found it very easy to use, and if I had any questions a customer service rep was there to help guide me through. I like it .
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax Rules I am so extremely grateful for TurboTax. It is super easy to use and filed my taxes within 30 minutes. Keep up the outstanding, fantastic, & superb work Turbo.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1178
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is a great tool. TurboTax is an awesome tool. I used the live help this year and it was able to help me locate deductions I have overlooked in previous filings.
Date published: 2023-04-18
Rated 5 out of 5 by from It's super easy The user experience is always very simple while filing.
Date published: 2023-04-18
Rated 1 out of 5 by from I don't think I'd use this company again. I don't think I'd use this company again. They're requiring that I enter more information.
Date published: 2023-04-18
Rated 5 out of 5 by from Super Easy super quick and easy, don't have to leave the house!!
Date published: 2023-04-18
Rated 3 out of 5 by from too many ads I enjoy the layout of TurboTax. It is made simple with explanations if you dont know what something means. However, I do not like being asked if I want to add Max to my order every few pages. It is helpful when you have investment income or retirement income. Also TT is somewhat expensive.
Date published: 2023-04-18
Rated 5 out of 5 by from Yay turbo tax!! I had a good experience with them. I trust them with my income tax and completing it for me
Date published: 2023-04-18
Rated 5 out of 5 by from Tt is wonderful. Great job. It was very easy to navigate through app.
Date published: 2023-04-18
Rated 5 out of 5 by from Excellent and Easy to Use I ran through the "new" tax forms the last few years on my own and even tried again this year, but after hours of being unsure and getting to "an answer" I decided to buckle down and use Turbo Tax - it took awhile, but not nearly the while it was taking me to figure it out. It compared to the amount of time it used to take me to do my own taxes before the reforms made it "easier." I appreciate the help Turbo Tax is!
Date published: 2023-04-18
Rated 4 out of 5 by from Gret customer service and filing tool Great tool to use for filing! I found it very easy to use, and if I had any questions a customer service rep was there to help guide me through. I like it .
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax Rules I am so extremely grateful for TurboTax. It is super easy to use and filed my taxes within 30 minutes. Keep up the outstanding, fantastic, & superb work Turbo.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1178