TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 4 out of 5 by from Prefer the CD to online Format online is different than CD with redundancy I found confusing. The FAQ section was only marginally helpfull.
Date published: 2021-02-21
Rated 5 out of 5 by from Love Turbotax Turbo tax walk me thru each process. Will use again next year.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax Is Great! Super easy to use, took me about 20 minutes once I had all my documents together. Love the import feature. Worked very well.
Date published: 2021-02-21
Rated 5 out of 5 by from Easy to use with friends pros to help! Had a few new items on return this year and the pros were able to quickly address my questions and help me complete my return with ease. This is my 7th tax season using TurboTax and I would highly recommend it to anyone wanted to do their own returns, but also wanting guidance and help along the way.
Date published: 2021-02-21
Rated 4 out of 5 by from Awesome Easy, fast. Very helpful with questions . Highly recommend
Date published: 2021-02-21
Rated 5 out of 5 by from Easy to use! I have used it now for 8 years, easy and gets me all my deductions and max refund.
Date published: 2021-02-21
Rated 5 out of 5 by from Easy Awesome step by step instructions make it a breeze.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax Easy Very easy for first time user, first year paying having a job and paying taxes.
Date published: 2021-02-21
Rated 5 out of 5 by from An excellent product for novice and semi-pro Turbotax has added a new feature that would have made my life easier had they had it in TT 2018. You can now borrow from your 401k or 403b, use part of that money for a downpayment on the house, and then return the whole amount to your retirement after you sell you house within 60 days of your borrowing. If you do so, you do not own taxes on the amount you borrowed from your retirement account. TT added a check box on their software you can tell IRS this fact. I am fighting over this issue with the IRS today because they did not have that feature in 2018.
Date published: 2021-02-21
Rated 5 out of 5 by from EASY EXPERIENCE I HAVE BEEN USING TURBO TAX FOR 5 YEARS NOW AND IT IS SO EASY TO USE AND THE Q AND A'S ANSWER ALL MY QUESTIONS SO FAR.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 1178
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Prefer the CD to online Format online is different than CD with redundancy I found confusing. The FAQ section was only marginally helpfull.
Date published: 2021-02-21
Rated 5 out of 5 by from Love Turbotax Turbo tax walk me thru each process. Will use again next year.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax Is Great! Super easy to use, took me about 20 minutes once I had all my documents together. Love the import feature. Worked very well.
Date published: 2021-02-21
Rated 5 out of 5 by from Easy to use with friends pros to help! Had a few new items on return this year and the pros were able to quickly address my questions and help me complete my return with ease. This is my 7th tax season using TurboTax and I would highly recommend it to anyone wanted to do their own returns, but also wanting guidance and help along the way.
Date published: 2021-02-21
Rated 4 out of 5 by from Awesome Easy, fast. Very helpful with questions . Highly recommend
Date published: 2021-02-21
Rated 5 out of 5 by from Easy to use! I have used it now for 8 years, easy and gets me all my deductions and max refund.
Date published: 2021-02-21
Rated 5 out of 5 by from Easy Awesome step by step instructions make it a breeze.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax Easy Very easy for first time user, first year paying having a job and paying taxes.
Date published: 2021-02-21
Rated 5 out of 5 by from An excellent product for novice and semi-pro Turbotax has added a new feature that would have made my life easier had they had it in TT 2018. You can now borrow from your 401k or 403b, use part of that money for a downpayment on the house, and then return the whole amount to your retirement after you sell you house within 60 days of your borrowing. If you do so, you do not own taxes on the amount you borrowed from your retirement account. TT added a check box on their software you can tell IRS this fact. I am fighting over this issue with the IRS today because they did not have that feature in 2018.
Date published: 2021-02-21
Rated 5 out of 5 by from EASY EXPERIENCE I HAVE BEEN USING TURBO TAX FOR 5 YEARS NOW AND IT IS SO EASY TO USE AND THE Q AND A'S ANSWER ALL MY QUESTIONS SO FAR.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 1178