TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Easy and helpful First time online filing and it was simple and easy to understand and I liked the helpful tips
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax Works I submitted my fed and state return and it was promptly rejected, Turbo Tax added a 2441 form for this years return that I did not need? I could not figure out how to delete that form, so Rashonda walked me through on how to delete that form perfectly!
Date published: 2021-02-26
Rated 5 out of 5 by from 4 years in a row! Always getting me every dollar out there. Thank you turbo tax for making it fast easy and right.
Date published: 2021-02-26
Rated 1 out of 5 by from Awful Using turbo tax is an infuriating experience. Really disgusting how difficult they make it to access the free version of this software. Extremely frustrating that corporations like intuit lobby to keep tax law so complex that the average person has to pay for their own money, pay for access to submit taxes online, and all the while trying to upsell you services that you don't need. If accuracy is guaranteed at the base level, why recommend more expensive versions after every section. Disgusting.
Date published: 2021-02-26
Rated 5 out of 5 by from Love This !! I was able to get answers to all my questions when needed by a live expert
Date published: 2021-02-26
Rated 1 out of 5 by from Greedy, no longer free Turbo tax used to be free to file, but now it seems they have become like car salesman and keep trying to push different prices. they now charge you to have fee deducted from federal as well as fee to file, smh greedy and becoming like H&r Block
Date published: 2021-02-26
Rated 5 out of 5 by from Awesome!!!!! I’ve been filing with TurboTax for the past 7 years and each year they make it more easier to file... thanks to TurboTax
Date published: 2021-02-26
Rated 5 out of 5 by from turbo tax is the best turbo tax is an awesome prgram and website.especially for low income people who dont have the money to pay for tax preparations
Date published: 2021-02-26
Rated 5 out of 5 by from Way easier thank HR Block My experience with TurboTax was so much easier than HR Block. I'm glad i switched!
Date published: 2021-02-26
Rated 5 out of 5 by from great it was fast and easy . I use Turbo Tax every year .
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 1167
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy and helpful First time online filing and it was simple and easy to understand and I liked the helpful tips
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax Works I submitted my fed and state return and it was promptly rejected, Turbo Tax added a 2441 form for this years return that I did not need? I could not figure out how to delete that form, so Rashonda walked me through on how to delete that form perfectly!
Date published: 2021-02-26
Rated 5 out of 5 by from 4 years in a row! Always getting me every dollar out there. Thank you turbo tax for making it fast easy and right.
Date published: 2021-02-26
Rated 1 out of 5 by from Awful Using turbo tax is an infuriating experience. Really disgusting how difficult they make it to access the free version of this software. Extremely frustrating that corporations like intuit lobby to keep tax law so complex that the average person has to pay for their own money, pay for access to submit taxes online, and all the while trying to upsell you services that you don't need. If accuracy is guaranteed at the base level, why recommend more expensive versions after every section. Disgusting.
Date published: 2021-02-26
Rated 5 out of 5 by from Love This !! I was able to get answers to all my questions when needed by a live expert
Date published: 2021-02-26
Rated 1 out of 5 by from Greedy, no longer free Turbo tax used to be free to file, but now it seems they have become like car salesman and keep trying to push different prices. they now charge you to have fee deducted from federal as well as fee to file, smh greedy and becoming like H&r Block
Date published: 2021-02-26
Rated 5 out of 5 by from Awesome!!!!! I’ve been filing with TurboTax for the past 7 years and each year they make it more easier to file... thanks to TurboTax
Date published: 2021-02-26
Rated 5 out of 5 by from turbo tax is the best turbo tax is an awesome prgram and website.especially for low income people who dont have the money to pay for tax preparations
Date published: 2021-02-26
Rated 5 out of 5 by from Way easier thank HR Block My experience with TurboTax was so much easier than HR Block. I'm glad i switched!
Date published: 2021-02-26
Rated 5 out of 5 by from great it was fast and easy . I use Turbo Tax every year .
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 1167