TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Turbo tax rocks Since I have used TurboTax i have been assured my taxes are done correctly and get the maximum refund possible
Date published: 2023-04-18
Rated 1 out of 5 by from horrible experience this time No joy, my complicated situation was overcomplicated by TurboTax. Bummer after so many years. Feel like it was a waste.
Date published: 2023-04-18
Rated 3 out of 5 by from Turbotax was great! Up until my return... I think it was straight forward, helpful, step by step which was good. I had multiple portions to my returns, amendments, credits. I was going to receive a federal and state return that was substantial, then it went to half and not explanatory to why or how to get the full amount back? Have my payment taken out of my return did not cost half of my return.
Date published: 2023-04-18
Rated 5 out of 5 by from Supre Easy Filing! Every year I use TurboTax for the easiest, most accurate filings. Highly recommend!
Date published: 2023-04-18
Rated 1 out of 5 by from Turbo Tax is a Rip-Off I was disappointed with the added cost at the end of filling.
Date published: 2023-04-18
Rated 5 out of 5 by from I love miso soup It is the best tax product. It is easy to prepare individual tax without any tax knowledge.
Date published: 2023-04-18
Rated 1 out of 5 by from turbo tax is absolutely awful you absolute weirdos made me pay $200 for services i did not need and never needed this year. last year im using this. and you guys are babies for not letting me curse
Date published: 2023-04-18
Rated 5 out of 5 by from AWESOME EXPERIENCE The experience was good, except for the part where I had to get AIG information from the 2021 transcript. That process took too long.
Date published: 2023-04-18
Rated 2 out of 5 by from Too Expensive, sneaky charges Sneaked in charges that they were not up front about, purposely mentioning if after spending half an hour filling out information and threatening to delete unless I pay.
Date published: 2023-04-18
Rated 5 out of 5 by from TURBO TAX IS AWESOME! TOOK AWAY ALL MY HEADACHES DOING TAXES! SO MANY FORMS TO FILL OUT!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1158
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax rocks Since I have used TurboTax i have been assured my taxes are done correctly and get the maximum refund possible
Date published: 2023-04-18
Rated 1 out of 5 by from horrible experience this time No joy, my complicated situation was overcomplicated by TurboTax. Bummer after so many years. Feel like it was a waste.
Date published: 2023-04-18
Rated 3 out of 5 by from Turbotax was great! Up until my return... I think it was straight forward, helpful, step by step which was good. I had multiple portions to my returns, amendments, credits. I was going to receive a federal and state return that was substantial, then it went to half and not explanatory to why or how to get the full amount back? Have my payment taken out of my return did not cost half of my return.
Date published: 2023-04-18
Rated 5 out of 5 by from Supre Easy Filing! Every year I use TurboTax for the easiest, most accurate filings. Highly recommend!
Date published: 2023-04-18
Rated 1 out of 5 by from Turbo Tax is a Rip-Off I was disappointed with the added cost at the end of filling.
Date published: 2023-04-18
Rated 5 out of 5 by from I love miso soup It is the best tax product. It is easy to prepare individual tax without any tax knowledge.
Date published: 2023-04-18
Rated 1 out of 5 by from turbo tax is absolutely awful you absolute weirdos made me pay $200 for services i did not need and never needed this year. last year im using this. and you guys are babies for not letting me curse
Date published: 2023-04-18
Rated 5 out of 5 by from AWESOME EXPERIENCE The experience was good, except for the part where I had to get AIG information from the 2021 transcript. That process took too long.
Date published: 2023-04-18
Rated 2 out of 5 by from Too Expensive, sneaky charges Sneaked in charges that they were not up front about, purposely mentioning if after spending half an hour filling out information and threatening to delete unless I pay.
Date published: 2023-04-18
Rated 5 out of 5 by from TURBO TAX IS AWESOME! TOOK AWAY ALL MY HEADACHES DOING TAXES! SO MANY FORMS TO FILL OUT!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1158