TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by
Noel252 from
Turbo tax rocks
Since I have used TurboTax i have been assured my taxes are done correctly and get the maximum refund possible
Date published: 2023-04-18
Rated 1 out of 5 by
what TF from
horrible experience this time
No joy, my complicated situation was overcomplicated by TurboTax. Bummer after so many years. Feel like it was a waste.
Date published: 2023-04-18
Rated 3 out of 5 by
James423 from
Turbotax was great! Up until my return...
I think it was straight forward, helpful, step by step which was good. I had multiple portions to my returns, amendments, credits. I was going to receive a federal and state return that was substantial, then it went to half and not explanatory to why or how to get the full amount back? Have my payment taken out of my return did not cost half of my return.
Date published: 2023-04-18
Rated 5 out of 5 by
WATech from
Supre Easy Filing!
Every year I use TurboTax for the easiest, most accurate filings. Highly recommend!
Date published: 2023-04-18
Rated 1 out of 5 by
Over Tqaxed from
Turbo Tax is a Rip-Off
I was disappointed with the added cost at the end of filling.
Date published: 2023-04-18
Rated 5 out of 5 by
Miso Soup from
I love miso soup
It is the best tax product. It is easy to prepare individual tax without any tax knowledge.
Date published: 2023-04-18
Rated 1 out of 5 by
conor2120 from
turbo tax is absolutely awful
you absolute weirdos made me pay $200 for services i did not need and never needed this year. last year im using this. and you guys are babies for not letting me curse
Date published: 2023-04-18
Rated 5 out of 5 by
Gingercatbaby from
AWESOME EXPERIENCE
The experience was good, except for the part where I had to get AIG information from the 2021 transcript. That process took too long.
Date published: 2023-04-18
Rated 2 out of 5 by
Danielle30_92 from
Too Expensive, sneaky charges
Sneaked in charges that they were not up front about, purposely mentioning if after spending half an hour filling out information and threatening to delete unless I pay.
Date published: 2023-04-18
Rated 5 out of 5 by
GERRARDA from
TURBO TAX IS AWESOME!
TOOK AWAY ALL MY HEADACHES DOING TAXES! SO MANY FORMS TO FILL OUT!
All TurboTax® Offerings Reviews - Page 1158
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Noel252 from
Turbo tax rocks
Since I have used TurboTax i have been assured my taxes are done correctly and get the maximum refund possible
Date published: 2023-04-18
Rated 1 out of 5 by
what TF from
horrible experience this time
No joy, my complicated situation was overcomplicated by TurboTax. Bummer after so many years. Feel like it was a waste.
Date published: 2023-04-18
Rated 3 out of 5 by
James423 from
Turbotax was great! Up until my return...
I think it was straight forward, helpful, step by step which was good. I had multiple portions to my returns, amendments, credits. I was going to receive a federal and state return that was substantial, then it went to half and not explanatory to why or how to get the full amount back? Have my payment taken out of my return did not cost half of my return.
Date published: 2023-04-18
Rated 5 out of 5 by
WATech from
Supre Easy Filing!
Every year I use TurboTax for the easiest, most accurate filings. Highly recommend!
Date published: 2023-04-18
Rated 1 out of 5 by
Over Tqaxed from
Turbo Tax is a Rip-Off
I was disappointed with the added cost at the end of filling.
Date published: 2023-04-18
Rated 5 out of 5 by
Miso Soup from
I love miso soup
It is the best tax product. It is easy to prepare individual tax without any tax knowledge.
Date published: 2023-04-18
Rated 1 out of 5 by
conor2120 from
turbo tax is absolutely awful
you absolute weirdos made me pay $200 for services i did not need and never needed this year. last year im using this. and you guys are babies for not letting me curse
Date published: 2023-04-18
Rated 5 out of 5 by
Gingercatbaby from
AWESOME EXPERIENCE
The experience was good, except for the part where I had to get AIG information from the 2021 transcript. That process took too long.
Date published: 2023-04-18
Rated 2 out of 5 by
Danielle30_92 from
Too Expensive, sneaky charges
Sneaked in charges that they were not up front about, purposely mentioning if after spending half an hour filling out information and threatening to delete unless I pay.
Date published: 2023-04-18
Rated 5 out of 5 by
GERRARDA from
TURBO TAX IS AWESOME!
TOOK AWAY ALL MY HEADACHES DOING TAXES! SO MANY FORMS TO FILL OUT!
All TurboTax® Offerings Reviews - Page 1158
Date published: 2023-04-18