TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is awesome. Turbo tax allows me to do my own taxes and feel confident. I needed to call and get help and the tax expert was very friendly and professional. He walked me through and in minutes my taxes were complete, verified and e-filed! How great is that. I feel like I was working with an old friend. The step by step allows you to go at your own pace and the checks make you feel like you are your own tax expert.
Date published: 2021-02-24
Rated 5 out of 5 by from Great tax assistance The live assistance was amazing, especially walking through the process of doing a part resident tax form due to changing state residencies during the year.
Date published: 2021-02-24
Rated 5 out of 5 by from this was easy. great thanks I have used t. tax four years. love it.thanks turbo tax. d. anderson.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is the best! This year I needed to do Turbo Tax live because of changes with finances and moving last year. I had the best experience with my expert Brittany. It was very simple to upload all of my documents. She asked me questions. The convenience of not having to schedule an appointment was what I needed. I didn't have to take time out of my schedule. She was available if I had any questions and the turn around time for completing my taxes was more than I anticipated. I don't know if I will ever go back to doing them myself again!
Date published: 2021-02-24
Rated 5 out of 5 by from Always reliable software Makes taxes easy, especially for those who used to do it by hand.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax met our needs Our expert took care of our Federal and State taxes and they are filed. We had sold a home in one state and bought a home in another and he was able to walk us through all he needed to successfully complete and file our taxes.
Date published: 2021-02-24
Rated 3 out of 5 by from First Time Providing 3 Stars HEADS UP! YOU HAVE A W-2C COMING! No, we do not. If this error message prevented me from filing, then this would be a 1 STAR review. Our family has been with TurboTax for over 25 years. We use TurboTax to "Quickly" and "Easily" file our family taxes. If we troubleshoot with a tax advisor or customer service rep, then TurboTax is no longer valuable to our family.
Date published: 2021-02-24
Rated 5 out of 5 by from It was easy I really like the fact I could talk with some when I had a question
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax is the best Fast, easy to use, I recommend it to all my family and friends.
Date published: 2021-02-24
Rated 5 out of 5 by from It was easy It was easy an they provided all of the information I needed
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 1156
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is awesome. Turbo tax allows me to do my own taxes and feel confident. I needed to call and get help and the tax expert was very friendly and professional. He walked me through and in minutes my taxes were complete, verified and e-filed! How great is that. I feel like I was working with an old friend. The step by step allows you to go at your own pace and the checks make you feel like you are your own tax expert.
Date published: 2021-02-24
Rated 5 out of 5 by from Great tax assistance The live assistance was amazing, especially walking through the process of doing a part resident tax form due to changing state residencies during the year.
Date published: 2021-02-24
Rated 5 out of 5 by from this was easy. great thanks I have used t. tax four years. love it.thanks turbo tax. d. anderson.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is the best! This year I needed to do Turbo Tax live because of changes with finances and moving last year. I had the best experience with my expert Brittany. It was very simple to upload all of my documents. She asked me questions. The convenience of not having to schedule an appointment was what I needed. I didn't have to take time out of my schedule. She was available if I had any questions and the turn around time for completing my taxes was more than I anticipated. I don't know if I will ever go back to doing them myself again!
Date published: 2021-02-24
Rated 5 out of 5 by from Always reliable software Makes taxes easy, especially for those who used to do it by hand.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax met our needs Our expert took care of our Federal and State taxes and they are filed. We had sold a home in one state and bought a home in another and he was able to walk us through all he needed to successfully complete and file our taxes.
Date published: 2021-02-24
Rated 3 out of 5 by from First Time Providing 3 Stars HEADS UP! YOU HAVE A W-2C COMING! No, we do not. If this error message prevented me from filing, then this would be a 1 STAR review. Our family has been with TurboTax for over 25 years. We use TurboTax to "Quickly" and "Easily" file our family taxes. If we troubleshoot with a tax advisor or customer service rep, then TurboTax is no longer valuable to our family.
Date published: 2021-02-24
Rated 5 out of 5 by from It was easy I really like the fact I could talk with some when I had a question
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax is the best Fast, easy to use, I recommend it to all my family and friends.
Date published: 2021-02-24
Rated 5 out of 5 by from It was easy It was easy an they provided all of the information I needed
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 1156