TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Great Experience Using Turbo Tax I appreciated the ease of doing my Federal Tax with Intuit. Wish the State Taxes were as easily understood!
Date published: 2023-04-18
Rated 5 out of 5 by from easy and trustworthy I have used turbo tax for years and have always been happy.
Date published: 2023-04-18
Rated 5 out of 5 by from Thank you turbo tax Was very easy with turbo tax, thank you and I will fill next time with you
Date published: 2023-04-18
Rated 5 out of 5 by from Great Service! Always thorough with a tutorial with every step of the filing process.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax Makes Filling Easy I enjoy using Turbo Tax. They make filling taxes easy for every situation I have incurred. I only would suggest the fees be reduced for filling. I have noticed an increase.
Date published: 2023-04-18
Rated 3 out of 5 by from Review I Think Intuit charges way to much just to file the Taxes!!!
Date published: 2023-04-18
Rated 5 out of 5 by from Jennifer is a lifesaver Jennifer couldn't have been more helpful and SO pleasant to chat with and receive much needed guidance!! I am very glad I opted for live help - I'll never go back LOL
Date published: 2023-04-18
Rated 2 out of 5 by from Not Free even though i did it all myself paid almost 300 dollars and i did it all myself. unacceptable
Date published: 2023-04-18
Rated 3 out of 5 by from Had a problem with vehicle mileage I was unable to get Turbotax to understand that since I took a vehicle that I had previously used for business, out of business use in 2022, that the "0" mileage entries were correct. In the end, I wasn't able to e-file unless I entered a "1" in the vehicle mileage worksheet (a form which isn't filed!).
Date published: 2023-04-18
Rated 4 out of 5 by from Thank you Another year in the books thanks to TurboTax. Thank you.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1154
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Experience Using Turbo Tax I appreciated the ease of doing my Federal Tax with Intuit. Wish the State Taxes were as easily understood!
Date published: 2023-04-18
Rated 5 out of 5 by from easy and trustworthy I have used turbo tax for years and have always been happy.
Date published: 2023-04-18
Rated 5 out of 5 by from Thank you turbo tax Was very easy with turbo tax, thank you and I will fill next time with you
Date published: 2023-04-18
Rated 5 out of 5 by from Great Service! Always thorough with a tutorial with every step of the filing process.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax Makes Filling Easy I enjoy using Turbo Tax. They make filling taxes easy for every situation I have incurred. I only would suggest the fees be reduced for filling. I have noticed an increase.
Date published: 2023-04-18
Rated 3 out of 5 by from Review I Think Intuit charges way to much just to file the Taxes!!!
Date published: 2023-04-18
Rated 5 out of 5 by from Jennifer is a lifesaver Jennifer couldn't have been more helpful and SO pleasant to chat with and receive much needed guidance!! I am very glad I opted for live help - I'll never go back LOL
Date published: 2023-04-18
Rated 2 out of 5 by from Not Free even though i did it all myself paid almost 300 dollars and i did it all myself. unacceptable
Date published: 2023-04-18
Rated 3 out of 5 by from Had a problem with vehicle mileage I was unable to get Turbotax to understand that since I took a vehicle that I had previously used for business, out of business use in 2022, that the "0" mileage entries were correct. In the end, I wasn't able to e-file unless I entered a "1" in the vehicle mileage worksheet (a form which isn't filed!).
Date published: 2023-04-18
Rated 4 out of 5 by from Thank you Another year in the books thanks to TurboTax. Thank you.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1154