TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 4 out of 5 by from Yes I give it a four star quick and easy Nice a little stressing but really nice but you guys really took me through steps that was easy
Date published: 2023-09-05
Rated 5 out of 5 by from Turbo Tax was great. We met with a live expert that helped us and put our mind at ease.
Date published: 2023-09-05
Rated 5 out of 5 by from turbo tax return Great experience! I want to thank the assistant who helped us understand everything and took down our information correctly. I want to also thank the expert preparer for his assistance with our 2022 taxes and for getting us a refund. Both were very professional and knowledgeable. Thank you.
Date published: 2023-09-05
Rated 1 out of 5 by from Horrible and massive money grab from small busines I have wasted enough time with this crappy software, so I am not going to waste anymore. At the core of my disdain for this shoddy product is the in ability to transfer Quickbook Online information into the return. They market this time/money suck as though it does but it does not. So the exorbitant amount of money we pay each month to maintain our books with Intuit seems to have been wasted. When I contacted TurboTax for assistance, they were more than happy to suck another 1.4k out of our account to do what we already paid their software to do for the last year.
Date published: 2023-09-05
Rated 5 out of 5 by from So convenient I love how Turbo Tax allows me to file my taxes within my tight schedule, the additional assistance w/ live representatives really gives the white glove experience
Date published: 2023-09-05
Rated 5 out of 5 by from Turbo tax is awesome I was frustrated an she was a little nippy with me but she did great job
Date published: 2023-09-05
Rated 5 out of 5 by from It worked I don't like doing taxes because its theft. I pay taxes all year long on everything I buy and then yall tax me again. thanks.
Date published: 2023-09-05
Rated 5 out of 5 by from Easy to use Every time it’s easy to understand and use. Very quick and simple
Date published: 2023-09-05
Rated 5 out of 5 by from Easy to use post this tax year it was great and easy. i was able to do things quickly
Date published: 2023-09-05
Rated 3 out of 5 by from Sales Tactics Y'all have to sell, I get it, but it seems absurd that we have to re-do our returns if a services was added unexpectedly. 5 stars for automation, minus 2 stars for poor sales tactics.
Date published: 2023-09-05
All TurboTax® Offerings Reviews - Page 116
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Yes I give it a four star quick and easy Nice a little stressing but really nice but you guys really took me through steps that was easy
Date published: 2023-09-05
Rated 5 out of 5 by from Turbo Tax was great. We met with a live expert that helped us and put our mind at ease.
Date published: 2023-09-05
Rated 5 out of 5 by from turbo tax return Great experience! I want to thank the assistant who helped us understand everything and took down our information correctly. I want to also thank the expert preparer for his assistance with our 2022 taxes and for getting us a refund. Both were very professional and knowledgeable. Thank you.
Date published: 2023-09-05
Rated 1 out of 5 by from Horrible and massive money grab from small busines I have wasted enough time with this crappy software, so I am not going to waste anymore. At the core of my disdain for this shoddy product is the in ability to transfer Quickbook Online information into the return. They market this time/money suck as though it does but it does not. So the exorbitant amount of money we pay each month to maintain our books with Intuit seems to have been wasted. When I contacted TurboTax for assistance, they were more than happy to suck another 1.4k out of our account to do what we already paid their software to do for the last year.
Date published: 2023-09-05
Rated 5 out of 5 by from So convenient I love how Turbo Tax allows me to file my taxes within my tight schedule, the additional assistance w/ live representatives really gives the white glove experience
Date published: 2023-09-05
Rated 5 out of 5 by from Turbo tax is awesome I was frustrated an she was a little nippy with me but she did great job
Date published: 2023-09-05
Rated 5 out of 5 by from It worked I don't like doing taxes because its theft. I pay taxes all year long on everything I buy and then yall tax me again. thanks.
Date published: 2023-09-05
Rated 5 out of 5 by from Easy to use Every time it’s easy to understand and use. Very quick and simple
Date published: 2023-09-05
Rated 5 out of 5 by from Easy to use post this tax year it was great and easy. i was able to do things quickly
Date published: 2023-09-05
Rated 3 out of 5 by from Sales Tactics Y'all have to sell, I get it, but it seems absurd that we have to re-do our returns if a services was added unexpectedly. 5 stars for automation, minus 2 stars for poor sales tactics.
Date published: 2023-09-05
All TurboTax® Offerings Reviews - Page 116