TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Love TurboTax! I've used TurboTax for years and love it. It's super easy to use, walks you through every step, and explains what each thing is.
Date published: 2021-02-28
Rated 2 out of 5 by from Cumbersome and Aggravating TurboTax would take some info from one field and fill it into another field that is supposed to be left blank, requiring me to go back (three times!) and correct it. There was also an issue with the final check for my state return. It said there was an issue and I had to correct it, but gave me no way of correcting the issue (and I didn't even see the issue, I am pretty sure, there was no issue). Ultimately, I had to delete my states return and fill it out again. Overall, filing my federal return was a pleasant experience, but filling out my state returns was so aggravating that I will be exploring other options next year for tax season.
Date published: 2021-02-28
Rated 5 out of 5 by from turbo tax 2 hours done getting my max is easy !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-02-28
Rated 5 out of 5 by from Awesome Great experience. Easy to file. 2nd year filing without any problems
Date published: 2021-02-28
Rated 4 out of 5 by from Easy to use great service next year I will have to use a turbo tax edition above the free filing
Date published: 2021-02-28
Rated 3 out of 5 by from Teacher Budget For Teacher the cost was too much. Needed a service free for educators
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax was great. easy and asked all the questions. All on line. way too much fun.
Date published: 2021-02-28
Rated 5 out of 5 by from Excellent every year I have never had a problem using Turbotax and this is year 6 for me. Easy to use and explains things if I have questions.
Date published: 2021-02-28
Rated 4 out of 5 by from Nice product Found program easy to use and walked me through everything
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use and understand. Used TurboTax in previous years and I have never been disappointed. It's easy to use and help is immediate, if needed.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 1141
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Love TurboTax! I've used TurboTax for years and love it. It's super easy to use, walks you through every step, and explains what each thing is.
Date published: 2021-02-28
Rated 2 out of 5 by from Cumbersome and Aggravating TurboTax would take some info from one field and fill it into another field that is supposed to be left blank, requiring me to go back (three times!) and correct it. There was also an issue with the final check for my state return. It said there was an issue and I had to correct it, but gave me no way of correcting the issue (and I didn't even see the issue, I am pretty sure, there was no issue). Ultimately, I had to delete my states return and fill it out again. Overall, filing my federal return was a pleasant experience, but filling out my state returns was so aggravating that I will be exploring other options next year for tax season.
Date published: 2021-02-28
Rated 5 out of 5 by from turbo tax 2 hours done getting my max is easy !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-02-28
Rated 5 out of 5 by from Awesome Great experience. Easy to file. 2nd year filing without any problems
Date published: 2021-02-28
Rated 4 out of 5 by from Easy to use great service next year I will have to use a turbo tax edition above the free filing
Date published: 2021-02-28
Rated 3 out of 5 by from Teacher Budget For Teacher the cost was too much. Needed a service free for educators
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax was great. easy and asked all the questions. All on line. way too much fun.
Date published: 2021-02-28
Rated 5 out of 5 by from Excellent every year I have never had a problem using Turbotax and this is year 6 for me. Easy to use and explains things if I have questions.
Date published: 2021-02-28
Rated 4 out of 5 by from Nice product Found program easy to use and walked me through everything
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use and understand. Used TurboTax in previous years and I have never been disappointed. It's easy to use and help is immediate, if needed.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 1141