TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Expensive Good Last Minute Option Paid $59 per state for two states and another for federal all because I had a tuition deduction. Totally spent $180. Might as well go to a local accountant. Unless you’re overseas; works well in a pinch. Would not use again.
Date published: 2023-04-18
Rated 5 out of 5 by from Excellent Turbo Tax is the best!. Easy, fast, and convenient.
Date published: 2023-04-18
Rated 5 out of 5 by from Live tax agent The tax agent was patient & knowledgeable. Super easy to reach!
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax exceeded my expectations First time ever using an online tax service. Easy to navigate. I liked the ability to save my information and the explanations offered to help you understand why certain questions were asked.
Date published: 2023-04-18
Rated 3 out of 5 by from I am having trouble doing my rent refund here. I would give this 5 stars but I'm having issues with the IRS. They keep rejecting my refund due to "errors" on my return. Pah! I'm getting very angry about this. I'm done!
Date published: 2023-04-18
Rated 5 out of 5 by from TAX FILING GREAT REALLY SIMPLE AND STRAIGHT FORWARD TAKES THE GUESSWORK OUT.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax worked great this year I talked to customer service it was a good conversation and we completed my taxes.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy! So easy and convenient. Will continue to use each tax season.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use Always makes it easy and even shows me things I don't usually catch But government should really be doing this . Lol
Date published: 2023-04-18
Rated 3 out of 5 by from Don't Like Paying Credit Card Fee Turbotax has been around long enought not to have to use an outside vendor to process credit card payments. This opens up opportunities for for security breaches. It's always best to handle sensitive data, such as credit cards' info, in house.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1134
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Expensive Good Last Minute Option Paid $59 per state for two states and another for federal all because I had a tuition deduction. Totally spent $180. Might as well go to a local accountant. Unless you’re overseas; works well in a pinch. Would not use again.
Date published: 2023-04-18
Rated 5 out of 5 by from Excellent Turbo Tax is the best!. Easy, fast, and convenient.
Date published: 2023-04-18
Rated 5 out of 5 by from Live tax agent The tax agent was patient & knowledgeable. Super easy to reach!
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax exceeded my expectations First time ever using an online tax service. Easy to navigate. I liked the ability to save my information and the explanations offered to help you understand why certain questions were asked.
Date published: 2023-04-18
Rated 3 out of 5 by from I am having trouble doing my rent refund here. I would give this 5 stars but I'm having issues with the IRS. They keep rejecting my refund due to "errors" on my return. Pah! I'm getting very angry about this. I'm done!
Date published: 2023-04-18
Rated 5 out of 5 by from TAX FILING GREAT REALLY SIMPLE AND STRAIGHT FORWARD TAKES THE GUESSWORK OUT.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax worked great this year I talked to customer service it was a good conversation and we completed my taxes.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy! So easy and convenient. Will continue to use each tax season.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use Always makes it easy and even shows me things I don't usually catch But government should really be doing this . Lol
Date published: 2023-04-18
Rated 3 out of 5 by from Don't Like Paying Credit Card Fee Turbotax has been around long enought not to have to use an outside vendor to process credit card payments. This opens up opportunities for for security breaches. It's always best to handle sensitive data, such as credit cards' info, in house.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1134