TURBOTAX CUSTOMER REVIEWS
TurboTax Live Basic Reviews
Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Bryanna W from
Easy to file
First-time filer here - Turbo Tax made it painless!
Date published: 2021-02-25
Rated 3 out of 5 by
daveb3312 from
Turbo Tax Had a built in error
Turbo tax had an error built in when purchased with RSUs (Restricted Stock Units). Caused IRS to reject return. I don't have and never have had RSUs. It was easy to fix but in disconcerting that it even existed. Caused tax returning to be filed a day later than needed and thus delayed my refund
Date published: 2021-02-25
Rated 4 out of 5 by
Magwyn2021 from
Easy*
* However, I was double-charged; once for Premier and then again at the end for Self-Employed
Date published: 2021-02-25
Rated 4 out of 5 by
RayIM from
It's good, but its got some software bugs
I finished my federal returns and went onto my state returns. The prompt read something like: If you have any concerns about the accuracy of IRA distributions go to retirement reporting of income. So I did. And when I tried to return back to the state I was directed to errors on my mortgage interest entries that I'd already finshed entering some time ago. So I had to re-enter all that data and then the program directed to areas I would have already completed or else I would not have been directed to my state return. It even asked again about a dependent and I wasn't sure at that point if it was going to include or excluded because the prompts were now ambiguous.
Date published: 2021-02-25
Rated 5 out of 5 by
mamaherbs from
TurboTax makes life so easy!
We've ALWAYS used TurboTax for our taxes and for good reason...TurboTax makes filing our taxes simple and stress free!
Date published: 2021-02-25
Rated 5 out of 5 by
Ann25 from
Turbo Taxi is great.
I never had a problem when filing with Turbo Tax. It is always correct and it walks you through the process with great ease.
Date published: 2021-02-25
Rated 5 out of 5 by
Wogger from
Turbo tax take the pain out of filing
Thank for you a thorough product. Turbo Tax helped making filing so much easier.
Date published: 2021-02-25
Rated 5 out of 5 by
Jkgonzo from
Turbo Tax is easy to use
The software is easy to use, 10th year doing so. Highly recommended!
Date published: 2021-02-25
Rated 5 out of 5 by
null from
Good
It was ok and I got good help from u the people’s it went fast and easy
Date published: 2021-02-25
Rated 4 out of 5 by
MzWoodz from
Thankful I didn’t have to go anywhere
It’s time consuming and I wasn’t happy with the extra fee I took off and then at the end the 45$fee for identity theft prevention was still on there and couldn’t take it off for some reason but other than that they are great thank you turbo tax
All TurboTax® Offerings Reviews - Page 1133
Date published: 2021-02-25
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Bryanna W from
Easy to file
First-time filer here - Turbo Tax made it painless!
Date published: 2021-02-25
Rated 3 out of 5 by
daveb3312 from
Turbo Tax Had a built in error
Turbo tax had an error built in when purchased with RSUs (Restricted Stock Units). Caused IRS to reject return. I don't have and never have had RSUs. It was easy to fix but in disconcerting that it even existed. Caused tax returning to be filed a day later than needed and thus delayed my refund
Date published: 2021-02-25
Rated 4 out of 5 by
Magwyn2021 from
Easy*
* However, I was double-charged; once for Premier and then again at the end for Self-Employed
Date published: 2021-02-25
Rated 4 out of 5 by
RayIM from
It's good, but its got some software bugs
I finished my federal returns and went onto my state returns. The prompt read something like: If you have any concerns about the accuracy of IRA distributions go to retirement reporting of income. So I did. And when I tried to return back to the state I was directed to errors on my mortgage interest entries that I'd already finshed entering some time ago. So I had to re-enter all that data and then the program directed to areas I would have already completed or else I would not have been directed to my state return. It even asked again about a dependent and I wasn't sure at that point if it was going to include or excluded because the prompts were now ambiguous.
Date published: 2021-02-25
Rated 5 out of 5 by
mamaherbs from
TurboTax makes life so easy!
We've ALWAYS used TurboTax for our taxes and for good reason...TurboTax makes filing our taxes simple and stress free!
Date published: 2021-02-25
Rated 5 out of 5 by
Ann25 from
Turbo Taxi is great.
I never had a problem when filing with Turbo Tax. It is always correct and it walks you through the process with great ease.
Date published: 2021-02-25
Rated 5 out of 5 by
Wogger from
Turbo tax take the pain out of filing
Thank for you a thorough product. Turbo Tax helped making filing so much easier.
Date published: 2021-02-25
Rated 5 out of 5 by
Jkgonzo from
Turbo Tax is easy to use
The software is easy to use, 10th year doing so. Highly recommended!
Date published: 2021-02-25
Rated 5 out of 5 by
null from
Good
It was ok and I got good help from u the people’s it went fast and easy
Date published: 2021-02-25
Rated 4 out of 5 by
MzWoodz from
Thankful I didn’t have to go anywhere
It’s time consuming and I wasn’t happy with the extra fee I took off and then at the end the 45$fee for identity theft prevention was still on there and couldn’t take it off for some reason but other than that they are great thank you turbo tax
All TurboTax® Offerings Reviews - Page 1133
Date published: 2021-02-25