TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Easy to file First-time filer here - Turbo Tax made it painless!
Date published: 2021-02-25
Rated 3 out of 5 by from Turbo Tax Had a built in error Turbo tax had an error built in when purchased with RSUs (Restricted Stock Units). Caused IRS to reject return. I don't have and never have had RSUs. It was easy to fix but in disconcerting that it even existed. Caused tax returning to be filed a day later than needed and thus delayed my refund
Date published: 2021-02-25
Rated 4 out of 5 by from Easy* * However, I was double-charged; once for Premier and then again at the end for Self-Employed
Date published: 2021-02-25
Rated 4 out of 5 by from It's good, but its got some software bugs I finished my federal returns and went onto my state returns. The prompt read something like: If you have any concerns about the accuracy of IRA distributions go to retirement reporting of income. So I did. And when I tried to return back to the state I was directed to errors on my mortgage interest entries that I'd already finshed entering some time ago. So I had to re-enter all that data and then the program directed to areas I would have already completed or else I would not have been directed to my state return. It even asked again about a dependent and I wasn't sure at that point if it was going to include or excluded because the prompts were now ambiguous.
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax makes life so easy! We've ALWAYS used TurboTax for our taxes and for good reason...TurboTax makes filing our taxes simple and stress free!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Taxi is great. I never had a problem when filing with Turbo Tax. It is always correct and it walks you through the process with great ease.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax take the pain out of filing Thank for you a thorough product. Turbo Tax helped making filing so much easier.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is easy to use The software is easy to use, 10th year doing so. Highly recommended!
Date published: 2021-02-25
Rated 5 out of 5 by from Good It was ok and I got good help from u the people’s it went fast and easy
Date published: 2021-02-25
Rated 4 out of 5 by from Thankful I didn’t have to go anywhere It’s time consuming and I wasn’t happy with the extra fee I took off and then at the end the 45$fee for identity theft prevention was still on there and couldn’t take it off for some reason but other than that they are great thank you turbo tax
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 1133
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy to file First-time filer here - Turbo Tax made it painless!
Date published: 2021-02-25
Rated 3 out of 5 by from Turbo Tax Had a built in error Turbo tax had an error built in when purchased with RSUs (Restricted Stock Units). Caused IRS to reject return. I don't have and never have had RSUs. It was easy to fix but in disconcerting that it even existed. Caused tax returning to be filed a day later than needed and thus delayed my refund
Date published: 2021-02-25
Rated 4 out of 5 by from Easy* * However, I was double-charged; once for Premier and then again at the end for Self-Employed
Date published: 2021-02-25
Rated 4 out of 5 by from It's good, but its got some software bugs I finished my federal returns and went onto my state returns. The prompt read something like: If you have any concerns about the accuracy of IRA distributions go to retirement reporting of income. So I did. And when I tried to return back to the state I was directed to errors on my mortgage interest entries that I'd already finshed entering some time ago. So I had to re-enter all that data and then the program directed to areas I would have already completed or else I would not have been directed to my state return. It even asked again about a dependent and I wasn't sure at that point if it was going to include or excluded because the prompts were now ambiguous.
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax makes life so easy! We've ALWAYS used TurboTax for our taxes and for good reason...TurboTax makes filing our taxes simple and stress free!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Taxi is great. I never had a problem when filing with Turbo Tax. It is always correct and it walks you through the process with great ease.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax take the pain out of filing Thank for you a thorough product. Turbo Tax helped making filing so much easier.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is easy to use The software is easy to use, 10th year doing so. Highly recommended!
Date published: 2021-02-25
Rated 5 out of 5 by from Good It was ok and I got good help from u the people’s it went fast and easy
Date published: 2021-02-25
Rated 4 out of 5 by from Thankful I didn’t have to go anywhere It’s time consuming and I wasn’t happy with the extra fee I took off and then at the end the 45$fee for identity theft prevention was still on there and couldn’t take it off for some reason but other than that they are great thank you turbo tax
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 1133