TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Always reliable TurboTax is super simple and efficient. No extra or unnecessary steps or complicated webpages.
Date published: 2021-02-22
Rated 4 out of 5 by from I love Turbo Tax!! Turbo Tax makes doing my taxes so simple and worry free. I love it!
Date published: 2021-02-22
Rated 5 out of 5 by from So easy and painless I have always used Turbo Tax and absolutely love it. It is so easy and painless and when confused it offers plenty of information and help.
Date published: 2021-02-22
Rated 5 out of 5 by from Easy and convenient Great experience, turbo tax makes it easy to understand and guides u throughout the entire process its a little time consuming but alot faster than going to a tax professional.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is the only way to file taxes! I have used for the past 5/6 years and keep coming back year after year.
Date published: 2021-02-22
Rated 5 out of 5 by from EASY AND RELIABLE I'VE USED TURBO NEXT FOR THE LAST 5 YEARS AND IT HAS BEEN EASY AND STRAIGHT TO THE POINT!
Date published: 2021-02-22
Rated 5 out of 5 by from I love TurboTax. I was having issues with the last part of filing my taxes. When I had to schedule an appointment with a Live TuboTax rep. She was friendly, fantastic and very helpful. I would use the service again. Thank you so much for your help.
Date published: 2021-02-22
Rated 2 out of 5 by from They Charged Me Way Too Much This was my first year doing taxes for myself. I turned 18 and had to learn. Although the process was easy, they had so many places where you could upgrade, and I did not want to, I only wanted the free part. And I knew there would be some fees later on, but at checkout they ended up charging 120$ to my bank. I called and filed a refund request, They took 3 weeks to refund the money, so I couldn't file until I got that refund and it was so stressful and annoying.
Date published: 2021-02-22
Rated 4 out of 5 by from Great Job... except... I had issues that I couldn't solve like a field that asked for a social security code but it wouldn't let me enter it.
Date published: 2021-02-22
Rated 5 out of 5 by from They where so helpful This was my first time Filing and help stayed on the line and walked me though the whole process. It was simple and fast!
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 1129
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Always reliable TurboTax is super simple and efficient. No extra or unnecessary steps or complicated webpages.
Date published: 2021-02-22
Rated 4 out of 5 by from I love Turbo Tax!! Turbo Tax makes doing my taxes so simple and worry free. I love it!
Date published: 2021-02-22
Rated 5 out of 5 by from So easy and painless I have always used Turbo Tax and absolutely love it. It is so easy and painless and when confused it offers plenty of information and help.
Date published: 2021-02-22
Rated 5 out of 5 by from Easy and convenient Great experience, turbo tax makes it easy to understand and guides u throughout the entire process its a little time consuming but alot faster than going to a tax professional.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is the only way to file taxes! I have used for the past 5/6 years and keep coming back year after year.
Date published: 2021-02-22
Rated 5 out of 5 by from EASY AND RELIABLE I'VE USED TURBO NEXT FOR THE LAST 5 YEARS AND IT HAS BEEN EASY AND STRAIGHT TO THE POINT!
Date published: 2021-02-22
Rated 5 out of 5 by from I love TurboTax. I was having issues with the last part of filing my taxes. When I had to schedule an appointment with a Live TuboTax rep. She was friendly, fantastic and very helpful. I would use the service again. Thank you so much for your help.
Date published: 2021-02-22
Rated 2 out of 5 by from They Charged Me Way Too Much This was my first year doing taxes for myself. I turned 18 and had to learn. Although the process was easy, they had so many places where you could upgrade, and I did not want to, I only wanted the free part. And I knew there would be some fees later on, but at checkout they ended up charging 120$ to my bank. I called and filed a refund request, They took 3 weeks to refund the money, so I couldn't file until I got that refund and it was so stressful and annoying.
Date published: 2021-02-22
Rated 4 out of 5 by from Great Job... except... I had issues that I couldn't solve like a field that asked for a social security code but it wouldn't let me enter it.
Date published: 2021-02-22
Rated 5 out of 5 by from They where so helpful This was my first time Filing and help stayed on the line and walked me though the whole process. It was simple and fast!
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 1129