TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by
GorgeousMoon83 from
TurboTax was helpful
No live experts but answered all my questions easily through links
Date published: 2023-04-18
Rated 5 out of 5 by
Roni Ron Texas Gal from
Great
Great as always, will use again. Definitely gives a peace of mind
Date published: 2023-04-18
Rated 5 out of 5 by
EDDDD LE from
Excellent
Excellent!!! Perfect!!! Easy to Use!!! The Best Tool Ever!!
Date published: 2023-04-18
Rated 2 out of 5 by
ThTra from
No more refund perks and hiccups all over
It was funny to see a sudden increase in state tax due. This concerns me enough to buy audit protection. And then I have prepay tax from last year and that it did not let me do anything with state taxes, just auto from federal?
Date published: 2023-04-18
Rated 5 out of 5 by
Drea Pane from
I love using Turbo tax!
Turbo tax makes doing taxes easy! I have used them for years and will continue to do so.
Date published: 2023-04-18
Rated 5 out of 5 by
CPTL_Rollie from
If you didn't know now you do
Its the standard ok, I've been using from since 2013 and its the only way I file.
Date published: 2023-04-18
Rated 5 out of 5 by
SUPERSTAR92 from
I WILL NEVER PAY ACCOUNTANT 700 AGAIN
EASY TO FOLLOW SITE- EVEN FOR 1099 WORKERS. JUST BRING PATIENCE AND TIME TO READ. HMMM.....LET ME SEE....$700 VS TT FEES
Date published: 2023-04-18
Rated 3 out of 5 by
goosee from
Downloading Software Updates REALLY SUCK
In the past few years, I have noticed that whenever I turn on my computer, TurboTax immediately does a downloading updates that take up some time. Then, when I turn my computer back on again, I get the same downloading updates. Now I know better so, I keep my computer on at all times just to avoid having to do the updates.
Date published: 2023-04-18
Rated 1 out of 5 by
ihateturbotaxsomuch from
terrible!
used to be really helpful and affordable, has become more expensive, confusing, and useless in the past couple years. did not tell me the information from my return kept me from being able to efile until i had already paid for the service. will not being using turbotax ever again
Date published: 2023-04-18
Rated 5 out of 5 by
Fina III from
Excellent!
It was easy to file my complicated taxes; TurboTax guided me all the way trough. They made suggestions for deductions, and I feel free now.
All TurboTax® Offerings Reviews - Page 1129
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
GorgeousMoon83 from
TurboTax was helpful
No live experts but answered all my questions easily through links
Date published: 2023-04-18
Rated 5 out of 5 by
Roni Ron Texas Gal from
Great
Great as always, will use again. Definitely gives a peace of mind
Date published: 2023-04-18
Rated 5 out of 5 by
EDDDD LE from
Excellent
Excellent!!! Perfect!!! Easy to Use!!! The Best Tool Ever!!
Date published: 2023-04-18
Rated 2 out of 5 by
ThTra from
No more refund perks and hiccups all over
It was funny to see a sudden increase in state tax due. This concerns me enough to buy audit protection. And then I have prepay tax from last year and that it did not let me do anything with state taxes, just auto from federal?
Date published: 2023-04-18
Rated 5 out of 5 by
Drea Pane from
I love using Turbo tax!
Turbo tax makes doing taxes easy! I have used them for years and will continue to do so.
Date published: 2023-04-18
Rated 5 out of 5 by
CPTL_Rollie from
If you didn't know now you do
Its the standard ok, I've been using from since 2013 and its the only way I file.
Date published: 2023-04-18
Rated 5 out of 5 by
SUPERSTAR92 from
I WILL NEVER PAY ACCOUNTANT 700 AGAIN
EASY TO FOLLOW SITE- EVEN FOR 1099 WORKERS. JUST BRING PATIENCE AND TIME TO READ. HMMM.....LET ME SEE....$700 VS TT FEES
Date published: 2023-04-18
Rated 3 out of 5 by
goosee from
Downloading Software Updates REALLY SUCK
In the past few years, I have noticed that whenever I turn on my computer, TurboTax immediately does a downloading updates that take up some time. Then, when I turn my computer back on again, I get the same downloading updates. Now I know better so, I keep my computer on at all times just to avoid having to do the updates.
Date published: 2023-04-18
Rated 1 out of 5 by
ihateturbotaxsomuch from
terrible!
used to be really helpful and affordable, has become more expensive, confusing, and useless in the past couple years. did not tell me the information from my return kept me from being able to efile until i had already paid for the service. will not being using turbotax ever again
Date published: 2023-04-18
Rated 5 out of 5 by
Fina III from
Excellent!
It was easy to file my complicated taxes; TurboTax guided me all the way trough. They made suggestions for deductions, and I feel free now.
All TurboTax® Offerings Reviews - Page 1129
Date published: 2023-04-18