TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 4 out of 5 by from good Overall good experience , did not like how there is a constant upsale on their services and you can accidentally be charged additional services , without knowing without being able to cancel.
Date published: 2023-04-18
Rated 4 out of 5 by from Straightforward, exactly what it says on the tin Exactly the same experience as ever. Concise, clear, but the occasional call to upgrade your package is mildly intrusive.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax continues to be reliable and ~fun no bugs! saves time. supports crypto. race mode! thank you, Intuit
Date published: 2023-04-18
Rated 5 out of 5 by from so amazing so easy love it and it was free, never done it before
Date published: 2023-04-18
Rated 2 out of 5 by from Pricey Turbo tax premium is pricey if i ever do stocks this year i will more likely than not go elsewhere as i can pay that much and talk to a live person who could possibly help me save even more money.
Date published: 2023-04-18
Rated 5 out of 5 by from Convenient Made filing easy. Taxes can be a real headache, thanks to TurboTax we feel less stress.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is the best I love it. So much easier and recommend u to everyone .
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is great Turbo tax is easy to understand and use. Great product
Date published: 2023-04-18
Rated 5 out of 5 by from Make taxes easy I am a returning Turbo Tax user for a reason. It works. It makes the complicated task of filing taxes easier.
Date published: 2023-04-18
Rated 4 out of 5 by from Good service. I was unhappy about upgrading the service like the site suggested because it cost me an extra $215 in fees, but I trust that TurboTax knows what they are doing in completing Tax Return services. After upgrading from the simple free tax return, to the TurboTax Premium service as it suggested, I was very satisfied in receiving very direct suggestions on how to navigate my "unusual" situation.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1127
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from good Overall good experience , did not like how there is a constant upsale on their services and you can accidentally be charged additional services , without knowing without being able to cancel.
Date published: 2023-04-18
Rated 4 out of 5 by from Straightforward, exactly what it says on the tin Exactly the same experience as ever. Concise, clear, but the occasional call to upgrade your package is mildly intrusive.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax continues to be reliable and ~fun no bugs! saves time. supports crypto. race mode! thank you, Intuit
Date published: 2023-04-18
Rated 5 out of 5 by from so amazing so easy love it and it was free, never done it before
Date published: 2023-04-18
Rated 2 out of 5 by from Pricey Turbo tax premium is pricey if i ever do stocks this year i will more likely than not go elsewhere as i can pay that much and talk to a live person who could possibly help me save even more money.
Date published: 2023-04-18
Rated 5 out of 5 by from Convenient Made filing easy. Taxes can be a real headache, thanks to TurboTax we feel less stress.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is the best I love it. So much easier and recommend u to everyone .
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is great Turbo tax is easy to understand and use. Great product
Date published: 2023-04-18
Rated 5 out of 5 by from Make taxes easy I am a returning Turbo Tax user for a reason. It works. It makes the complicated task of filing taxes easier.
Date published: 2023-04-18
Rated 4 out of 5 by from Good service. I was unhappy about upgrading the service like the site suggested because it cost me an extra $215 in fees, but I trust that TurboTax knows what they are doing in completing Tax Return services. After upgrading from the simple free tax return, to the TurboTax Premium service as it suggested, I was very satisfied in receiving very direct suggestions on how to navigate my "unusual" situation.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1127