TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Turbo tax is amazing Turbo tax is amazing I recommend it to anyone they have people to help you also,
Date published: 2021-03-02
Rated 2 out of 5 by from Ok The new format is a pain. Wish it was more like it was 5 years ago
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is the best Very user friendly format I felt very comfortable with
Date published: 2021-03-02
Rated 4 out of 5 by from TurboTax is the simplest way to do your taxes I typically have my taxes sent off to be done without having any knowledge of how they were done. This year I decided to give TurboTax a try and it was super easy and they explained almost every step like I was a fourth grader.
Date published: 2021-03-02
Rated 2 out of 5 by from Support is lacking I don't understand the difference between 1099-NEC and 1099-MISC. The only way to find out was to call TT, but the person I talked to didn't explain it well, and said I had to delete my return and start over.
Date published: 2021-03-02
Rated 2 out of 5 by from TurboTax Procedures are Awful The product is good, but the process to pay for it is terrible. I was not able to load the prepaid Turbo tax and had to pay for it again online.
Date published: 2021-03-02
Rated 1 out of 5 by from TURBO TAX IS TERRIBLE!! I WAS MISINFORMED BY ONE ASSISTANT THEN ANOTHER AND PLACED ON EXTREMELY LONG HOLDS. I WAITED 15 MINUTES FOR A CHAT ONLY TO HAVE THEM HANG UP ON ME. NOT WORTH THE MONEY THEY CHARGE FOR SUPPOSED TAX "EXPERTS."
Date published: 2021-03-02
Rated 4 out of 5 by from Simple TurboTax was simple and easy to use very helpful and easy to navigate
Date published: 2021-03-02
Rated 5 out of 5 by from Excellent tool I love Turbo Tax and the advisors, who always give you the best option for you.
Date published: 2021-03-02
Rated 4 out of 5 by from Good Product seems product is a little more difficult to use than prior versions
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 1126
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax is amazing Turbo tax is amazing I recommend it to anyone they have people to help you also,
Date published: 2021-03-02
Rated 2 out of 5 by from Ok The new format is a pain. Wish it was more like it was 5 years ago
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is the best Very user friendly format I felt very comfortable with
Date published: 2021-03-02
Rated 4 out of 5 by from TurboTax is the simplest way to do your taxes I typically have my taxes sent off to be done without having any knowledge of how they were done. This year I decided to give TurboTax a try and it was super easy and they explained almost every step like I was a fourth grader.
Date published: 2021-03-02
Rated 2 out of 5 by from Support is lacking I don't understand the difference between 1099-NEC and 1099-MISC. The only way to find out was to call TT, but the person I talked to didn't explain it well, and said I had to delete my return and start over.
Date published: 2021-03-02
Rated 2 out of 5 by from TurboTax Procedures are Awful The product is good, but the process to pay for it is terrible. I was not able to load the prepaid Turbo tax and had to pay for it again online.
Date published: 2021-03-02
Rated 1 out of 5 by from TURBO TAX IS TERRIBLE!! I WAS MISINFORMED BY ONE ASSISTANT THEN ANOTHER AND PLACED ON EXTREMELY LONG HOLDS. I WAITED 15 MINUTES FOR A CHAT ONLY TO HAVE THEM HANG UP ON ME. NOT WORTH THE MONEY THEY CHARGE FOR SUPPOSED TAX "EXPERTS."
Date published: 2021-03-02
Rated 4 out of 5 by from Simple TurboTax was simple and easy to use very helpful and easy to navigate
Date published: 2021-03-02
Rated 5 out of 5 by from Excellent tool I love Turbo Tax and the advisors, who always give you the best option for you.
Date published: 2021-03-02
Rated 4 out of 5 by from Good Product seems product is a little more difficult to use than prior versions
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 1126