TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from TurboTax is Super I've been using TurboTax since 2015 and have never had a problem or an audit Wonderful product.
Date published: 2023-04-18
Rated 1 out of 5 by from So confusing Several opportunities to leave decent information for clarity if things are required. I had an especially challenging time with with the tax deduction section around IRA contributions. Still not honestly sure I did it right. Also completely unclear why I'm paying for TurboTax "Premium" this year. Just generic "some features you used require premium". I haven't had anything new or special to file in years
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax was very easy to use I was very pleased and grateful for how easy it was
Date published: 2023-04-18
Rated 5 out of 5 by from TURBO TAX IS THE BEST FOR SELF PREPARATION I tried to file using "free" apps but it was difficult to figure out and the explanations were not helpful for clear. Turbo Tax is the easiest format to use and provides peace of mind and confidence that the forms are accurate.
Date published: 2023-04-18
Rated 5 out of 5 by from Great wat to do taxes I have done my taxes for several years with TurboTax! what would I do without TurboTax? I would be lost./ Great Job TurboTax!!
Date published: 2023-04-18
Rated 1 out of 5 by from Please stop adding advertisements Customer experience is terrible when I'm getting an advertisement to upgrade to Deluxe 4 times throughout the return which get sneaked in anyway. Just force people to pay instead of being sneaky/annoying with it.
Date published: 2023-04-18
Rated 5 out of 5 by from Seamless! I Côme back every year to prepare me and my mother’s returns. It could be any easier.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax is awesome Turbotax was fast and easy. I liked that I could go back and fix anything that I might have messed up on.
Date published: 2023-04-18
Rated 5 out of 5 by from Excellent Services All Around Having never done this before, I was more than a little hesitant. Fortunately, the woman they connected me with was wonderful, she helped me as much as she could, answered my questions and alleviated my fears about this. Definitely recommend to anyone, it's quick, simple and overall just a fantastic service.
Date published: 2023-04-18
Rated 4 out of 5 by from Did a Good job for 2022 Taxes Came in clutch to wrap up my 2022 taxes last minute for my mom and I! Exposed me to some rebate opportunities I wasn't previously aware of, along with explanations for what qualified them. Only gripe was that it ran a bit slow on my HP PC.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1121
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Super I've been using TurboTax since 2015 and have never had a problem or an audit Wonderful product.
Date published: 2023-04-18
Rated 1 out of 5 by from So confusing Several opportunities to leave decent information for clarity if things are required. I had an especially challenging time with with the tax deduction section around IRA contributions. Still not honestly sure I did it right. Also completely unclear why I'm paying for TurboTax "Premium" this year. Just generic "some features you used require premium". I haven't had anything new or special to file in years
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax was very easy to use I was very pleased and grateful for how easy it was
Date published: 2023-04-18
Rated 5 out of 5 by from TURBO TAX IS THE BEST FOR SELF PREPARATION I tried to file using "free" apps but it was difficult to figure out and the explanations were not helpful for clear. Turbo Tax is the easiest format to use and provides peace of mind and confidence that the forms are accurate.
Date published: 2023-04-18
Rated 5 out of 5 by from Great wat to do taxes I have done my taxes for several years with TurboTax! what would I do without TurboTax? I would be lost./ Great Job TurboTax!!
Date published: 2023-04-18
Rated 1 out of 5 by from Please stop adding advertisements Customer experience is terrible when I'm getting an advertisement to upgrade to Deluxe 4 times throughout the return which get sneaked in anyway. Just force people to pay instead of being sneaky/annoying with it.
Date published: 2023-04-18
Rated 5 out of 5 by from Seamless! I Côme back every year to prepare me and my mother’s returns. It could be any easier.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax is awesome Turbotax was fast and easy. I liked that I could go back and fix anything that I might have messed up on.
Date published: 2023-04-18
Rated 5 out of 5 by from Excellent Services All Around Having never done this before, I was more than a little hesitant. Fortunately, the woman they connected me with was wonderful, she helped me as much as she could, answered my questions and alleviated my fears about this. Definitely recommend to anyone, it's quick, simple and overall just a fantastic service.
Date published: 2023-04-18
Rated 4 out of 5 by from Did a Good job for 2022 Taxes Came in clutch to wrap up my 2022 taxes last minute for my mom and I! Exposed me to some rebate opportunities I wasn't previously aware of, along with explanations for what qualified them. Only gripe was that it ran a bit slow on my HP PC.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1121