TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Turbo Tax is Amazing Very helpful, and easy to move through each step. Very clear instructions.
Date published: 2023-04-18
Rated 3 out of 5 by from Good and bad. Excellent help from Kristina as we were finishing! Disliked not being able to see the forms as we were doing the work so that we could compare with prior year/s. Disliked chat function: slow, often showed irrelevant options when we thought we were paying for expert help, not to links to generic help links. Almost $300? We're going to go with a human being next year.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is Great!! My first time filing taxes ever and it was so user friendly. Help and Tips are available throughout the entire process. Love TurboTax and will definitely recommend to others
Date published: 2023-04-18
Rated 5 out of 5 by from Used Turbo Tax for at least 15 yrs It has been easy to complete my taxes for the last 15 years and I'm not an accountant and have never been an accountant. Spent the last 10 yrs prior to retirement in Aerospace and in 2 machine shops. Great product, super easy to follow the step by step method of filing, very user friendly and the options to review, go back, print any form and actually efile is so easy a child that can read could file a tax return
Date published: 2023-04-18
Rated 1 out of 5 by from Need easy connect button for Quickbooks You need to add a quickbooks button to combine the two accounts. You advertise this as "easy" and it was anything but. Your service is continually being proven to be a joke.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Easy To Use Turbo Tax was easy to use. They take you step by step, with great instructions.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use! I find TurboTax easy to use overall - although it is not quite the same as filling out a paper form. If you want a certain line item or MAGI number, it is hard to find. Pretty straightforward, though, and easy to maneuver through.
Date published: 2023-04-18
Rated 3 out of 5 by from Prices increased almost double! I love that TurboTax helps me file my return in detail, however, I used to be free some time back. Now it has gone up significantly year by year, which is unfortunate.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use five stars due to the ease of use for this system.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy Very simple to use and easy to upload documents - making it very efficient.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1117
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Amazing Very helpful, and easy to move through each step. Very clear instructions.
Date published: 2023-04-18
Rated 3 out of 5 by from Good and bad. Excellent help from Kristina as we were finishing! Disliked not being able to see the forms as we were doing the work so that we could compare with prior year/s. Disliked chat function: slow, often showed irrelevant options when we thought we were paying for expert help, not to links to generic help links. Almost $300? We're going to go with a human being next year.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is Great!! My first time filing taxes ever and it was so user friendly. Help and Tips are available throughout the entire process. Love TurboTax and will definitely recommend to others
Date published: 2023-04-18
Rated 5 out of 5 by from Used Turbo Tax for at least 15 yrs It has been easy to complete my taxes for the last 15 years and I'm not an accountant and have never been an accountant. Spent the last 10 yrs prior to retirement in Aerospace and in 2 machine shops. Great product, super easy to follow the step by step method of filing, very user friendly and the options to review, go back, print any form and actually efile is so easy a child that can read could file a tax return
Date published: 2023-04-18
Rated 1 out of 5 by from Need easy connect button for Quickbooks You need to add a quickbooks button to combine the two accounts. You advertise this as "easy" and it was anything but. Your service is continually being proven to be a joke.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Easy To Use Turbo Tax was easy to use. They take you step by step, with great instructions.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use! I find TurboTax easy to use overall - although it is not quite the same as filling out a paper form. If you want a certain line item or MAGI number, it is hard to find. Pretty straightforward, though, and easy to maneuver through.
Date published: 2023-04-18
Rated 3 out of 5 by from Prices increased almost double! I love that TurboTax helps me file my return in detail, however, I used to be free some time back. Now it has gone up significantly year by year, which is unfortunate.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use five stars due to the ease of use for this system.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy Very simple to use and easy to upload documents - making it very efficient.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1117