TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 1 out of 5 by from Worst experience If I have to put all the boxes from 1099 to turbotax again, not sure what the software is supposed to do. Same thing with Crypto - why is it broken every year ? can't you support well known crypto providers at least ?
Date published: 2023-04-18
Rated 5 out of 5 by from Super Easy Super easy way to file your taxes. The program helped find deductions and credits.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is awesome! I like the racing mode feature this year! And as always, I love that you keep all my info from last year.
Date published: 2023-04-18
Rated 2 out of 5 by from would not allow me to Efile do to zip code on 1098 would not allow me to Efile do to zip code on 1098-T then it gave me problems to mail it in. There was no help for me when i ask.
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome! Very Very Smooth **********************************************************************************************************************************************************************************************************
Date published: 2023-04-18
Rated 3 out of 5 by from TurboTax 2022 is buggie during the filing process Had some issues (failed error message) uploading my return from my desktop; I had to uninstall TurboTax 2022 and reinstall it in order to get the upload process working. And afterwards, I had issues with a white blank window when paying to upload the state tax return. Terrible, terrible experience! Especially during the rush to submit my return on the last day of filing! I know, I procrastinated... but it's because I owe Uncle Sam $$$.
Date published: 2023-04-18
Rated 5 out of 5 by from Grateful for this service Been using Turbotax for years. So grateful to have this service.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is great It's easy and fast. I have been using Turbo Tax for the last four years and it is maintaining the quality and speed.
Date published: 2023-04-18
Rated 5 out of 5 by from Always works great for us We always use Turbo Tax and it is fairly simple to use.
Date published: 2023-04-18
Rated 1 out of 5 by from Quality is DOWN!!! This product was simple to understand & transparent. Now it is confusing & it's impossible to use. My 1099-R didn't have a box 16 but the system demanded that i input a value!!!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1103
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Worst experience If I have to put all the boxes from 1099 to turbotax again, not sure what the software is supposed to do. Same thing with Crypto - why is it broken every year ? can't you support well known crypto providers at least ?
Date published: 2023-04-18
Rated 5 out of 5 by from Super Easy Super easy way to file your taxes. The program helped find deductions and credits.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is awesome! I like the racing mode feature this year! And as always, I love that you keep all my info from last year.
Date published: 2023-04-18
Rated 2 out of 5 by from would not allow me to Efile do to zip code on 1098 would not allow me to Efile do to zip code on 1098-T then it gave me problems to mail it in. There was no help for me when i ask.
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome! Very Very Smooth **********************************************************************************************************************************************************************************************************
Date published: 2023-04-18
Rated 3 out of 5 by from TurboTax 2022 is buggie during the filing process Had some issues (failed error message) uploading my return from my desktop; I had to uninstall TurboTax 2022 and reinstall it in order to get the upload process working. And afterwards, I had issues with a white blank window when paying to upload the state tax return. Terrible, terrible experience! Especially during the rush to submit my return on the last day of filing! I know, I procrastinated... but it's because I owe Uncle Sam $$$.
Date published: 2023-04-18
Rated 5 out of 5 by from Grateful for this service Been using Turbotax for years. So grateful to have this service.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is great It's easy and fast. I have been using Turbo Tax for the last four years and it is maintaining the quality and speed.
Date published: 2023-04-18
Rated 5 out of 5 by from Always works great for us We always use Turbo Tax and it is fairly simple to use.
Date published: 2023-04-18
Rated 1 out of 5 by from Quality is DOWN!!! This product was simple to understand & transparent. Now it is confusing & it's impossible to use. My 1099-R didn't have a box 16 but the system demanded that i input a value!!!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1103