TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Most Excellent Way of Doing the Dreaded TAXES Super easy way to file. Made it simple to go through the process, and even though I owed money, they explained it great.
Date published: 2023-04-18
Rated 5 out of 5 by from Makes tax time easier The program is very intuitive and informative. Easy to use with confidence.
Date published: 2023-04-18
Rated 3 out of 5 by from Uncertainty Not sure if doing it right not confident. Whatever just sending in my check
Date published: 2023-04-18
Rated 1 out of 5 by from Charged me more than promised year after year I got Charged more than promised for using Turbo Premium year after year Little complex to understand each tabs
Date published: 2023-04-18
Rated 1 out of 5 by from WAY too expense for a simple filing Ive used Turbo Tax for years because it's easy to use BUT it's gotten REALLY expense for what you provide. I have a VERY simple return. I have to fill in all of the fields and you charge me ALOT of money to do that. I'll look elsewhere next year.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to Use I've used this now apparently for 7 years. Easy to use.
Date published: 2023-04-18
Rated 2 out of 5 by from Meh The help option was very useful. Any form I entered it would immediately take me to that section of the return. However the exporting of information from a scanned form is not so great. And its not allowing for edits when it is not exporting correctly.
Date published: 2023-04-18
Rated 5 out of 5 by from works well good product grate to use Esey to get through has all needed questions
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome Accept with turbo tax because it really does not explain what’s the rejected code.
Date published: 2023-04-18
Rated 4 out of 5 by from fees returning customers should receive a discount. Fees are getting higher
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1101
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Most Excellent Way of Doing the Dreaded TAXES Super easy way to file. Made it simple to go through the process, and even though I owed money, they explained it great.
Date published: 2023-04-18
Rated 5 out of 5 by from Makes tax time easier The program is very intuitive and informative. Easy to use with confidence.
Date published: 2023-04-18
Rated 3 out of 5 by from Uncertainty Not sure if doing it right not confident. Whatever just sending in my check
Date published: 2023-04-18
Rated 1 out of 5 by from Charged me more than promised year after year I got Charged more than promised for using Turbo Premium year after year Little complex to understand each tabs
Date published: 2023-04-18
Rated 1 out of 5 by from WAY too expense for a simple filing Ive used Turbo Tax for years because it's easy to use BUT it's gotten REALLY expense for what you provide. I have a VERY simple return. I have to fill in all of the fields and you charge me ALOT of money to do that. I'll look elsewhere next year.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to Use I've used this now apparently for 7 years. Easy to use.
Date published: 2023-04-18
Rated 2 out of 5 by from Meh The help option was very useful. Any form I entered it would immediately take me to that section of the return. However the exporting of information from a scanned form is not so great. And its not allowing for edits when it is not exporting correctly.
Date published: 2023-04-18
Rated 5 out of 5 by from works well good product grate to use Esey to get through has all needed questions
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome Accept with turbo tax because it really does not explain what’s the rejected code.
Date published: 2023-04-18
Rated 4 out of 5 by from fees returning customers should receive a discount. Fees are getting higher
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1101