TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 3 out of 5 by from Great I have been waiting on my return and I finally got some answers from you and the company I provided my true documents and no action
Date published: 2023-05-10
Rated 1 out of 5 by from Spent $200 on the free Trial Spent over $200 just for them to tell me that my return wasn’t accepted
Date published: 2023-05-09
Rated 4 out of 5 by from Pretty darned good! One comment, estimated tax payments made for the filing year should not be under "Tax Breaks" - they are not "breaks" at all and were paid ahead due to an amount owed the previous year. As a result, I was very unsure when the topic of other payments to the IRS didn't come up prior to entering the "Tax Breaks" section. The rest of the experience was very good, and I'll use TurboTax again.
Date published: 2023-05-09
Rated 1 out of 5 by from Turbo Tax let me down Turbo tax had problem with update then had an error code that prevented me from filing on time or even requesting an extension. This occured on the last day to file taxes. I tried for days to fix problem. First time ever late to file and first time I ever owed taxes. Extremely disappointed with turbo tax. Turbo tax should reimburse me for whatever penalties i receive.
Date published: 2023-05-09
Rated 5 out of 5 by from Awesome program online! made a more difficult return easier then i though it would be, great user interface!
Date published: 2023-05-09
Rated 5 out of 5 by from Turbo was excellent! Very detail and helpful. I was able to do my own taxes and feel great about it.
Date published: 2023-05-09
Rated 5 out of 5 by from Awesome Application For a first time user, this application is superb, it was recommended by a friend and i'll recommend it to others .
Date published: 2023-05-09
Rated 5 out of 5 by from Turbo Tax or bust Filing is fast and easy makes it very simple for us common folk
Date published: 2023-05-09
Rated 5 out of 5 by from Cool Thanks so much 🙏 have blessed day well appreciated
Date published: 2023-05-09
Rated 5 out of 5 by from Quick and Easy TurboTax exceeded all my expectations wit its user-friendly interface, comprehensive guidance, smart importing features, and robust error detection. It revolutionized the way I approach tax preparation and I highly recommend it to anyone looking for a reliable and convenient tax filing solution.
Date published: 2023-05-09
All TurboTax® Offerings Reviews - Page 111
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Great I have been waiting on my return and I finally got some answers from you and the company I provided my true documents and no action
Date published: 2023-05-10
Rated 1 out of 5 by from Spent $200 on the free Trial Spent over $200 just for them to tell me that my return wasn’t accepted
Date published: 2023-05-09
Rated 4 out of 5 by from Pretty darned good! One comment, estimated tax payments made for the filing year should not be under "Tax Breaks" - they are not "breaks" at all and were paid ahead due to an amount owed the previous year. As a result, I was very unsure when the topic of other payments to the IRS didn't come up prior to entering the "Tax Breaks" section. The rest of the experience was very good, and I'll use TurboTax again.
Date published: 2023-05-09
Rated 1 out of 5 by from Turbo Tax let me down Turbo tax had problem with update then had an error code that prevented me from filing on time or even requesting an extension. This occured on the last day to file taxes. I tried for days to fix problem. First time ever late to file and first time I ever owed taxes. Extremely disappointed with turbo tax. Turbo tax should reimburse me for whatever penalties i receive.
Date published: 2023-05-09
Rated 5 out of 5 by from Awesome program online! made a more difficult return easier then i though it would be, great user interface!
Date published: 2023-05-09
Rated 5 out of 5 by from Turbo was excellent! Very detail and helpful. I was able to do my own taxes and feel great about it.
Date published: 2023-05-09
Rated 5 out of 5 by from Awesome Application For a first time user, this application is superb, it was recommended by a friend and i'll recommend it to others .
Date published: 2023-05-09
Rated 5 out of 5 by from Turbo Tax or bust Filing is fast and easy makes it very simple for us common folk
Date published: 2023-05-09
Rated 5 out of 5 by from Cool Thanks so much 🙏 have blessed day well appreciated
Date published: 2023-05-09
Rated 5 out of 5 by from Quick and Easy TurboTax exceeded all my expectations wit its user-friendly interface, comprehensive guidance, smart importing features, and robust error detection. It revolutionized the way I approach tax preparation and I highly recommend it to anyone looking for a reliable and convenient tax filing solution.
Date published: 2023-05-09
All TurboTax® Offerings Reviews - Page 111