TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 3 out of 5 by
SouthSideStrick from
Great
I have been waiting on my return and I finally got some answers from you and the company I provided my true documents and no action
Date published: 2023-05-10
Rated 1 out of 5 by
null from
Spent $200 on the free Trial
Spent over $200 just for them to tell me that my return wasn’t accepted
Date published: 2023-05-09
Rated 4 out of 5 by
mgray0550 from
Pretty darned good!
One comment, estimated tax payments made for the filing year should not be under "Tax Breaks" - they are not "breaks" at all and were paid ahead due to an amount owed the previous year. As a result, I was very unsure when the topic of other payments to the IRS didn't come up prior to entering the "Tax Breaks" section. The rest of the experience was very good, and I'll use TurboTax again.
Date published: 2023-05-09
Rated 1 out of 5 by
Tim Lange from
Turbo Tax let me down
Turbo tax had problem with update then had an error code that prevented me from filing on time or even requesting an extension. This occured on the last day to file taxes. I tried for days to fix problem. First time ever late to file and first time I ever owed taxes. Extremely disappointed with turbo tax. Turbo tax should reimburse me for whatever penalties i receive.
Date published: 2023-05-09
Rated 5 out of 5 by
Hanski from
Awesome program online!
made a more difficult return easier then i though it would be, great user interface!
Date published: 2023-05-09
Rated 5 out of 5 by
Unice23 from
Turbo was excellent!
Very detail and helpful. I was able to do my own taxes and feel great about it.
Date published: 2023-05-09
Rated 5 out of 5 by
krymahar from
Awesome Application
For a first time user, this application is superb, it was recommended by a friend and i'll recommend it to others .
Date published: 2023-05-09
Rated 5 out of 5 by
Jakob0728 from
Turbo Tax or bust
Filing is fast and easy makes it very simple for us common folk
Date published: 2023-05-09
Rated 5 out of 5 by
Family 4life from
Cool
Thanks so much 🙏 have blessed day well appreciated
Date published: 2023-05-09
Rated 5 out of 5 by
EmmaCherub from
Quick and Easy
TurboTax exceeded all my expectations wit its user-friendly interface, comprehensive guidance, smart importing features, and robust error detection. It revolutionized the way I approach tax preparation and I highly recommend it to anyone looking for a reliable and convenient tax filing solution.
All TurboTax® Offerings Reviews - Page 111
Date published: 2023-05-09
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
SouthSideStrick from
Great
I have been waiting on my return and I finally got some answers from you and the company I provided my true documents and no action
Date published: 2023-05-10
Rated 1 out of 5 by
null from
Spent $200 on the free Trial
Spent over $200 just for them to tell me that my return wasn’t accepted
Date published: 2023-05-09
Rated 4 out of 5 by
mgray0550 from
Pretty darned good!
One comment, estimated tax payments made for the filing year should not be under "Tax Breaks" - they are not "breaks" at all and were paid ahead due to an amount owed the previous year. As a result, I was very unsure when the topic of other payments to the IRS didn't come up prior to entering the "Tax Breaks" section. The rest of the experience was very good, and I'll use TurboTax again.
Date published: 2023-05-09
Rated 1 out of 5 by
Tim Lange from
Turbo Tax let me down
Turbo tax had problem with update then had an error code that prevented me from filing on time or even requesting an extension. This occured on the last day to file taxes. I tried for days to fix problem. First time ever late to file and first time I ever owed taxes. Extremely disappointed with turbo tax. Turbo tax should reimburse me for whatever penalties i receive.
Date published: 2023-05-09
Rated 5 out of 5 by
Hanski from
Awesome program online!
made a more difficult return easier then i though it would be, great user interface!
Date published: 2023-05-09
Rated 5 out of 5 by
Unice23 from
Turbo was excellent!
Very detail and helpful. I was able to do my own taxes and feel great about it.
Date published: 2023-05-09
Rated 5 out of 5 by
krymahar from
Awesome Application
For a first time user, this application is superb, it was recommended by a friend and i'll recommend it to others .
Date published: 2023-05-09
Rated 5 out of 5 by
Jakob0728 from
Turbo Tax or bust
Filing is fast and easy makes it very simple for us common folk
Date published: 2023-05-09
Rated 5 out of 5 by
Family 4life from
Cool
Thanks so much 🙏 have blessed day well appreciated
Date published: 2023-05-09
Rated 5 out of 5 by
EmmaCherub from
Quick and Easy
TurboTax exceeded all my expectations wit its user-friendly interface, comprehensive guidance, smart importing features, and robust error detection. It revolutionized the way I approach tax preparation and I highly recommend it to anyone looking for a reliable and convenient tax filing solution.
All TurboTax® Offerings Reviews - Page 111
Date published: 2023-05-09