TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is easy filing TurboTax is a hassle-free tax software. The windows are easy to follow, and section explanations are clear.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is easy to file easy and fast; A bit costly; I have been using for several years.
Date published: 2023-04-18
Rated 5 out of 5 by from Best in Class Tax laws have changed and stream-lined the reporting process, and TurboTax has likewise stream-lined the filing process with loads of help and tax answers along the way.
Date published: 2023-04-18
Rated 4 out of 5 by from I wouldn't want to go it alone! TurboTax has been great every year. I wouldn't want to go it alone during tax time. So, it is very good to have this fantastic tool to guide me through an otherwise burdensome process. This year, I did find the process not quite as fluid as previous year insofar that corrections at the end were somewhat confusing and difficult to make.
Date published: 2023-04-18
Rated 3 out of 5 by from Payment for Service was not good It would not allow me to file for free or less for no reason
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is the best overall deal! You get the best overall deal, I swear. Especially after the first initial year of using it. Everything is way quicker than the estimated time. The autofill and assistance is way more than helpful. I DEFINITELY recommend it over H&R Block and several other online options. TBH I recommend it over all in person options, those charges are more than unreasonable. I'll never use another service again.
Date published: 2023-04-18
Rated 5 out of 5 by from well worth it I use this service every year and they always give me exceptional service and well trained people to help me along the way
Date published: 2023-04-18
Rated 5 out of 5 by from 6 Years I enjoy the easy navigation. I would definitely recommend to friends and family.
Date published: 2023-04-18
Rated 5 out of 5 by from Great Tool! Easy to use; very straightforward; great software!
Date published: 2023-04-18
Rated 2 out of 5 by from I will NEVER USE THIS AGAIN!!! I was charged over 170$ to file both Federal and state. I couldn't even EFILE, but I still had to pay over 100$ to file Federal. Crock of crap!!!! I had to go back and correct a bunch of items. Didn't properly fill some items and I had 2 items in one box but kept being told that it was incorrect. NOT my doing. 4 hours later. I'm never using this again.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1099
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is easy filing TurboTax is a hassle-free tax software. The windows are easy to follow, and section explanations are clear.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is easy to file easy and fast; A bit costly; I have been using for several years.
Date published: 2023-04-18
Rated 5 out of 5 by from Best in Class Tax laws have changed and stream-lined the reporting process, and TurboTax has likewise stream-lined the filing process with loads of help and tax answers along the way.
Date published: 2023-04-18
Rated 4 out of 5 by from I wouldn't want to go it alone! TurboTax has been great every year. I wouldn't want to go it alone during tax time. So, it is very good to have this fantastic tool to guide me through an otherwise burdensome process. This year, I did find the process not quite as fluid as previous year insofar that corrections at the end were somewhat confusing and difficult to make.
Date published: 2023-04-18
Rated 3 out of 5 by from Payment for Service was not good It would not allow me to file for free or less for no reason
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is the best overall deal! You get the best overall deal, I swear. Especially after the first initial year of using it. Everything is way quicker than the estimated time. The autofill and assistance is way more than helpful. I DEFINITELY recommend it over H&R Block and several other online options. TBH I recommend it over all in person options, those charges are more than unreasonable. I'll never use another service again.
Date published: 2023-04-18
Rated 5 out of 5 by from well worth it I use this service every year and they always give me exceptional service and well trained people to help me along the way
Date published: 2023-04-18
Rated 5 out of 5 by from 6 Years I enjoy the easy navigation. I would definitely recommend to friends and family.
Date published: 2023-04-18
Rated 5 out of 5 by from Great Tool! Easy to use; very straightforward; great software!
Date published: 2023-04-18
Rated 2 out of 5 by from I will NEVER USE THIS AGAIN!!! I was charged over 170$ to file both Federal and state. I couldn't even EFILE, but I still had to pay over 100$ to file Federal. Crock of crap!!!! I had to go back and correct a bunch of items. Didn't properly fill some items and I had 2 items in one box but kept being told that it was incorrect. NOT my doing. 4 hours later. I'm never using this again.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1099