TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Easier this year! I have assisted my family members and also have done our personal taxes using Turbo Tax. My granddaughter did her business taxes using Turbo Tax. Great format and it gets easier each time. In the past I did try HRB and was not satisfied. My grandson named his kitten Turbo!
Date published: 2021-03-02
Rated 2 out of 5 by from Business Turbotax is NOT intuitive TurboTax Business is far from perfect. It's not much more than a form filling app. Lots of functionality is missing. Step-by-step covered very little. State version for CA did not guide you through state differences, had to manually entered deductions via forms. When efiling, it did NOT prompt me to attach required attachments - had to contact customer support. Will likely have to refile manually. Very disappointed with this product.
Date published: 2021-03-02
Rated 5 out of 5 by from Saving Money Very easy to use and way less expensive then H&R or any other preparer ol
Date published: 2021-03-02
Rated 3 out of 5 by from turbo Turbo tax should lower their fees for continuing customers
Date published: 2021-03-02
Rated 3 out of 5 by from Turbo tax helpful, but... Everything starts great, originally worked on the free version up to the very end. Then I was forced into getting the next level because it would not let me progress further. when free turns to a $150 charge against our return for me and my wife I feel a little used and abused. Otherwise I got it over with, moral of the story is nothing is free and they will squeeze what they can out of you because at the end of the day they are "helping" for a fee that comes at the end
Date published: 2021-03-02
Rated 5 out of 5 by from turbotx review overall great experience. very helpful when i was stuck.
Date published: 2021-03-02
Rated 5 out of 5 by from you guys rock you all are so great im so happy i got this done thank you guys for helping me
Date published: 2021-03-02
Rated 5 out of 5 by from could'nt be better So simple. I should have done this years ago. I didn't have to use the live expert
Date published: 2021-03-02
Rated 5 out of 5 by from easy to do was super easy, it walked me threw everything. only took about 1 hr
Date published: 2021-03-02
Rated 5 out of 5 by from turbo tax is great turbo tax processing was a great experience for me.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 1098
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easier this year! I have assisted my family members and also have done our personal taxes using Turbo Tax. My granddaughter did her business taxes using Turbo Tax. Great format and it gets easier each time. In the past I did try HRB and was not satisfied. My grandson named his kitten Turbo!
Date published: 2021-03-02
Rated 2 out of 5 by from Business Turbotax is NOT intuitive TurboTax Business is far from perfect. It's not much more than a form filling app. Lots of functionality is missing. Step-by-step covered very little. State version for CA did not guide you through state differences, had to manually entered deductions via forms. When efiling, it did NOT prompt me to attach required attachments - had to contact customer support. Will likely have to refile manually. Very disappointed with this product.
Date published: 2021-03-02
Rated 5 out of 5 by from Saving Money Very easy to use and way less expensive then H&R or any other preparer ol
Date published: 2021-03-02
Rated 3 out of 5 by from turbo Turbo tax should lower their fees for continuing customers
Date published: 2021-03-02
Rated 3 out of 5 by from Turbo tax helpful, but... Everything starts great, originally worked on the free version up to the very end. Then I was forced into getting the next level because it would not let me progress further. when free turns to a $150 charge against our return for me and my wife I feel a little used and abused. Otherwise I got it over with, moral of the story is nothing is free and they will squeeze what they can out of you because at the end of the day they are "helping" for a fee that comes at the end
Date published: 2021-03-02
Rated 5 out of 5 by from turbotx review overall great experience. very helpful when i was stuck.
Date published: 2021-03-02
Rated 5 out of 5 by from you guys rock you all are so great im so happy i got this done thank you guys for helping me
Date published: 2021-03-02
Rated 5 out of 5 by from could'nt be better So simple. I should have done this years ago. I didn't have to use the live expert
Date published: 2021-03-02
Rated 5 out of 5 by from easy to do was super easy, it walked me threw everything. only took about 1 hr
Date published: 2021-03-02
Rated 5 out of 5 by from turbo tax is great turbo tax processing was a great experience for me.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 1098