TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 4 out of 5 by from Love turbo tax Always have a good experience with this program!!!
Date published: 2021-03-01
Rated 5 out of 5 by from turbo tax is quick and easy turbo tax is quick and easy... they have lots of hel[ful hints and tipd
Date published: 2021-03-01
Rated 5 out of 5 by from Always simple! 6th year in a row filing with turbo. Simple and easy process.
Date published: 2021-03-01
Rated 5 out of 5 by from Great as always, I have used Tubo again! I have been using Tubo Tax for many years, and find your procedures are very easy to follow. Thanks again!
Date published: 2021-03-01
Rated 3 out of 5 by from Not as good as it used to be. As my taxes get more complicated, I find myself having to look more questions up on my own and unable to rely on TurboTax's canned questionnaire. Also, I continue to be frustrated by the lack of a free state e-file.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is very easy to use . Turbo Tax is easy to read and understand. This is the 8th year we have filed with Turbo Tax! The links set up to help explain items on the return are very useful; answered my questions fully. I did not speak to a representative this filing session. However, it is nice to know someone is there if you need them.
Date published: 2021-03-01
Rated 4 out of 5 by from I will never use you again. The overall experience was good but there is no help. You live chat system is absolute trash and you expect me to pay $160 for what when nobody helped me. You could not even answer the phone when I called.
Date published: 2021-03-01
Rated 5 out of 5 by from Good Job Turbo tax does as advertised. No problems. Bee using it for years
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo Tax is so Easy Easy to follow instructions and great help when you need advice.
Date published: 2021-03-01
Rated 5 out of 5 by from easy platform Very easy to use! Fast platform, did not need help at all.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1092
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Love turbo tax Always have a good experience with this program!!!
Date published: 2021-03-01
Rated 5 out of 5 by from turbo tax is quick and easy turbo tax is quick and easy... they have lots of hel[ful hints and tipd
Date published: 2021-03-01
Rated 5 out of 5 by from Always simple! 6th year in a row filing with turbo. Simple and easy process.
Date published: 2021-03-01
Rated 5 out of 5 by from Great as always, I have used Tubo again! I have been using Tubo Tax for many years, and find your procedures are very easy to follow. Thanks again!
Date published: 2021-03-01
Rated 3 out of 5 by from Not as good as it used to be. As my taxes get more complicated, I find myself having to look more questions up on my own and unable to rely on TurboTax's canned questionnaire. Also, I continue to be frustrated by the lack of a free state e-file.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is very easy to use . Turbo Tax is easy to read and understand. This is the 8th year we have filed with Turbo Tax! The links set up to help explain items on the return are very useful; answered my questions fully. I did not speak to a representative this filing session. However, it is nice to know someone is there if you need them.
Date published: 2021-03-01
Rated 4 out of 5 by from I will never use you again. The overall experience was good but there is no help. You live chat system is absolute trash and you expect me to pay $160 for what when nobody helped me. You could not even answer the phone when I called.
Date published: 2021-03-01
Rated 5 out of 5 by from Good Job Turbo tax does as advertised. No problems. Bee using it for years
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo Tax is so Easy Easy to follow instructions and great help when you need advice.
Date published: 2021-03-01
Rated 5 out of 5 by from easy platform Very easy to use! Fast platform, did not need help at all.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1092