TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Student
Rated 5 out of 5 by from I love turbotax I did it all, spoke to experts, They are helpful and very nice.
Date published: 2021-02-26
Rated 5 out of 5 by from assume Stacy is great, she has helped me do my own taxes .
Date published: 2021-02-26
Rated 5 out of 5 by from Awesome Was easy , step by step,self explanatory,and if you need it to explain something they do
Date published: 2021-02-26
Rated 4 out of 5 by from easy i have been using Turbo Tax for the last 9 years and find it easy to do
Date published: 2021-02-26
Rated 5 out of 5 by from You are good I am pleased with the service. I will use it next year.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax is very helpful Turbo tax is easy to use. I appreciated the tips and flow of the product.
Date published: 2021-02-26
Rated 5 out of 5 by from Amazing customer service!!! I had a very complicated problem I couldn't figure out. Liberty stayed on the phone with me for 2 hours and resolved the problem so I could file feeling confident that everything was correct.
Date published: 2021-02-26
Rated 5 out of 5 by from Much cheaper than any in person service Very easy to follow along and clearly explained every question I had with the exception of one. I couldn't figure out how to amortize part of my rental property expenses. But other than that - Awesome!
Date published: 2021-02-26
Rated 3 out of 5 by from Free was misleading. I did not like the fact I was forced to upgrade and end up paying 180 for filing my taxes. The whole point to come back was to do it free! I realize I hit a bump and needed assistance and got a call but that's a little too pricey. I could have gone to someone in town for less. The customer service I received was amazing! She was very helpful and friendly!! SO thankful for her help.
Date published: 2021-02-26
Rated 5 out of 5 by from Great I liked everything TurboTax had to offer and help me get my refund.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 1089
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from I love turbotax I did it all, spoke to experts, They are helpful and very nice.
Date published: 2021-02-26
Rated 5 out of 5 by from assume Stacy is great, she has helped me do my own taxes .
Date published: 2021-02-26
Rated 5 out of 5 by from Awesome Was easy , step by step,self explanatory,and if you need it to explain something they do
Date published: 2021-02-26
Rated 4 out of 5 by from easy i have been using Turbo Tax for the last 9 years and find it easy to do
Date published: 2021-02-26
Rated 5 out of 5 by from You are good I am pleased with the service. I will use it next year.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax is very helpful Turbo tax is easy to use. I appreciated the tips and flow of the product.
Date published: 2021-02-26
Rated 5 out of 5 by from Amazing customer service!!! I had a very complicated problem I couldn't figure out. Liberty stayed on the phone with me for 2 hours and resolved the problem so I could file feeling confident that everything was correct.
Date published: 2021-02-26
Rated 5 out of 5 by from Much cheaper than any in person service Very easy to follow along and clearly explained every question I had with the exception of one. I couldn't figure out how to amortize part of my rental property expenses. But other than that - Awesome!
Date published: 2021-02-26
Rated 3 out of 5 by from Free was misleading. I did not like the fact I was forced to upgrade and end up paying 180 for filing my taxes. The whole point to come back was to do it free! I realize I hit a bump and needed assistance and got a call but that's a little too pricey. I could have gone to someone in town for less. The customer service I received was amazing! She was very helpful and friendly!! SO thankful for her help.
Date published: 2021-02-26
Rated 5 out of 5 by from Great I liked everything TurboTax had to offer and help me get my refund.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 1089