TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from easy to use seemed easy to use and does alot of the work for you
Date published: 2021-03-02
Rated 3 out of 5 by from The price is not right One minute the deluxe price was 40 dollars and then it was 55 dollars. I don't like the charge for pulling it from the refund it self.
Date published: 2021-03-02
Rated 5 out of 5 by from TURBO TAX IS AWESOME! Turbo Tax is user friendly, easy to understand, walks the user through every step of the filing process.
Date published: 2021-03-02
Rated 1 out of 5 by from disagree today was not such a good feeling as i filed my taxes the fees just put a damper in me ever filing again
Date published: 2021-03-02
Rated 3 out of 5 by from Disappointed System seems to prevent seemingly easy actions from being accomplished by the employees. What should have been an easy submission for a line by line review was too difficult for anyone I spoke to to figure out how to do. Why am I paying all this money if I essentially did it all by myself? I'll likely plan to file elsewhere next year.
Date published: 2021-03-02
Rated 4 out of 5 by from 2020 taxes It was easy to fill out and easy to follow will use again next year
Date published: 2021-03-02
Rated 5 out of 5 by from awesome app easy to fill your taxes i'm really happy to use turbo tax it's really easy
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo tax rules It was an excellent experience.. I will definitely be using turbo tax again next year. It was very easy and well prepped.
Date published: 2021-03-02
Rated 3 out of 5 by from TurboTax is usually fabulous - not so this year I've used TurboTax for many years. In the past, TurboTax has been a quick and easy way to file my taxes. This year there seemed to be glitches with the tool and took me much longer than needed. I'd sign out and sign in only to find my state tax refund doubled, the amount of my Fed taxes increased each time I logged in, and my state refund decreased. This year was a very frustrating experience.
Date published: 2021-03-02
Rated 5 out of 5 by from Super easy Very easy to follow and complete my taxes and my husbands
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 1087
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from easy to use seemed easy to use and does alot of the work for you
Date published: 2021-03-02
Rated 3 out of 5 by from The price is not right One minute the deluxe price was 40 dollars and then it was 55 dollars. I don't like the charge for pulling it from the refund it self.
Date published: 2021-03-02
Rated 5 out of 5 by from TURBO TAX IS AWESOME! Turbo Tax is user friendly, easy to understand, walks the user through every step of the filing process.
Date published: 2021-03-02
Rated 1 out of 5 by from disagree today was not such a good feeling as i filed my taxes the fees just put a damper in me ever filing again
Date published: 2021-03-02
Rated 3 out of 5 by from Disappointed System seems to prevent seemingly easy actions from being accomplished by the employees. What should have been an easy submission for a line by line review was too difficult for anyone I spoke to to figure out how to do. Why am I paying all this money if I essentially did it all by myself? I'll likely plan to file elsewhere next year.
Date published: 2021-03-02
Rated 4 out of 5 by from 2020 taxes It was easy to fill out and easy to follow will use again next year
Date published: 2021-03-02
Rated 5 out of 5 by from awesome app easy to fill your taxes i'm really happy to use turbo tax it's really easy
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo tax rules It was an excellent experience.. I will definitely be using turbo tax again next year. It was very easy and well prepped.
Date published: 2021-03-02
Rated 3 out of 5 by from TurboTax is usually fabulous - not so this year I've used TurboTax for many years. In the past, TurboTax has been a quick and easy way to file my taxes. This year there seemed to be glitches with the tool and took me much longer than needed. I'd sign out and sign in only to find my state tax refund doubled, the amount of my Fed taxes increased each time I logged in, and my state refund decreased. This year was a very frustrating experience.
Date published: 2021-03-02
Rated 5 out of 5 by from Super easy Very easy to follow and complete my taxes and my husbands
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 1087