TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Very Easy Very easy to use, fast, and a lot cheaper than going somewhere else to have them file my taxes.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax is a go I was helped by a young lady named Deanna. I can honestly say that she was very helpful and very patient with me. I thank god that she was the person that helped me.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is awesoms It was quick, efficient, and very helpful. I will recommend this to alot of people.
Date published: 2023-04-18
Rated 5 out of 5 by from Wow, so much better than other software! I am so impressed with TurboTax. I did my taxes with TaxAct and TaxSlayer and they were not nearly a user friendly AND I didn't feel as confident in their programs. I'm so glad I used TurboTax this year.
Date published: 2023-04-18
Rated 5 out of 5 by from First Time User As a first timer user and doing our taxes for the first time in a long time, a very good experience with both virtual and personal help
Date published: 2023-04-18
Rated 5 out of 5 by from Quick and Easy This was so easy to use connected to our payroll services, and everything barely had to type anything in.
Date published: 2023-04-18
Rated 1 out of 5 by from Disappointed with it TurboTax is user friendly but it's so disappointing that they are charging you $120 to file for federal & $60 to file for state when you are doing all the work yourself, this used to be free. It's pretty ridiculous just how much they are charging, next year i'll just had all my forms to a tax expert & pay the same thing & not spend hours of my time doing it myself.
Date published: 2023-04-18
Rated 5 out of 5 by from I Love Turbo Tax! Turbo tax is wonderful. It is quick and easy to navigate. I am very confident about the preparation and my refund.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo is the way! I love this service very much. Turbo tax never disappoints. Have learned a lot by filing through turbo tax.
Date published: 2023-04-18
Rated 5 out of 5 by from Excellent help from Live Experts I had two issues this year and one was rather lengthy and resolved via phone call and the other was simpler and resolved with an on-line chat. Experts were knowledgable and efficient.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1085
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very Easy Very easy to use, fast, and a lot cheaper than going somewhere else to have them file my taxes.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax is a go I was helped by a young lady named Deanna. I can honestly say that she was very helpful and very patient with me. I thank god that she was the person that helped me.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is awesoms It was quick, efficient, and very helpful. I will recommend this to alot of people.
Date published: 2023-04-18
Rated 5 out of 5 by from Wow, so much better than other software! I am so impressed with TurboTax. I did my taxes with TaxAct and TaxSlayer and they were not nearly a user friendly AND I didn't feel as confident in their programs. I'm so glad I used TurboTax this year.
Date published: 2023-04-18
Rated 5 out of 5 by from First Time User As a first timer user and doing our taxes for the first time in a long time, a very good experience with both virtual and personal help
Date published: 2023-04-18
Rated 5 out of 5 by from Quick and Easy This was so easy to use connected to our payroll services, and everything barely had to type anything in.
Date published: 2023-04-18
Rated 1 out of 5 by from Disappointed with it TurboTax is user friendly but it's so disappointing that they are charging you $120 to file for federal & $60 to file for state when you are doing all the work yourself, this used to be free. It's pretty ridiculous just how much they are charging, next year i'll just had all my forms to a tax expert & pay the same thing & not spend hours of my time doing it myself.
Date published: 2023-04-18
Rated 5 out of 5 by from I Love Turbo Tax! Turbo tax is wonderful. It is quick and easy to navigate. I am very confident about the preparation and my refund.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo is the way! I love this service very much. Turbo tax never disappoints. Have learned a lot by filing through turbo tax.
Date published: 2023-04-18
Rated 5 out of 5 by from Excellent help from Live Experts I had two issues this year and one was rather lengthy and resolved via phone call and the other was simpler and resolved with an on-line chat. Experts were knowledgable and efficient.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1085