TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 4 out of 5 by from SO SO I really like how easy it's to follow the steps but I didn't like to be charge 140 to "include" a form. I wasn't asked to fill out such form so I was disappointed with that.
Date published: 2021-03-01
Rated 2 out of 5 by from tangled in bureaucracy There's no way to know whether the inability to e-file was the fault of TurboTax or the IRS, but I now have to send in a paper return, with refund much delayed. The reason: I accurately furnished the AGI from the 2019 return my wife and I jointly filed, but the system said I had failed to give AGI for my wife only. Repeated efforts to correct things were of no avail. Separately, I expect a correction notice from the IRS because the amount of our refund did not change when I added a 1099-B with about $3,000 in long-term capital gains. I double- and triple-checked the return.
Date published: 2021-03-01
Rated 5 out of 5 by from Twice as much versus other ax Software This was twice as easy with twice the return. 5 stars
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo Tax explains everything in great detail, and the process is great
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome every year!!! Always Amazing, has been good to me for 6 year.... see you next year ;)
Date published: 2021-03-01
Rated 5 out of 5 by from turbo tax is great I love using turbo tax. It takes all confusion and difficulty out of doing my taxes
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is great. Easy, fast and smooth. I filed taxes myself for the first time using TurboTax and I loved the experience. It was easy, fast and smooth.
Date published: 2021-03-01
Rated 5 out of 5 by from Loved it! Filing with Turbo Tax is even easier the second time around.
Date published: 2021-03-01
Rated 5 out of 5 by from Love it I’ve been using TurboTax for 8 years. I love that it’s so easy to use.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is awesome Turbo tax was easy and simple and their tax experts are patient and helpful.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1082
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from SO SO I really like how easy it's to follow the steps but I didn't like to be charge 140 to "include" a form. I wasn't asked to fill out such form so I was disappointed with that.
Date published: 2021-03-01
Rated 2 out of 5 by from tangled in bureaucracy There's no way to know whether the inability to e-file was the fault of TurboTax or the IRS, but I now have to send in a paper return, with refund much delayed. The reason: I accurately furnished the AGI from the 2019 return my wife and I jointly filed, but the system said I had failed to give AGI for my wife only. Repeated efforts to correct things were of no avail. Separately, I expect a correction notice from the IRS because the amount of our refund did not change when I added a 1099-B with about $3,000 in long-term capital gains. I double- and triple-checked the return.
Date published: 2021-03-01
Rated 5 out of 5 by from Twice as much versus other ax Software This was twice as easy with twice the return. 5 stars
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo Tax explains everything in great detail, and the process is great
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome every year!!! Always Amazing, has been good to me for 6 year.... see you next year ;)
Date published: 2021-03-01
Rated 5 out of 5 by from turbo tax is great I love using turbo tax. It takes all confusion and difficulty out of doing my taxes
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is great. Easy, fast and smooth. I filed taxes myself for the first time using TurboTax and I loved the experience. It was easy, fast and smooth.
Date published: 2021-03-01
Rated 5 out of 5 by from Loved it! Filing with Turbo Tax is even easier the second time around.
Date published: 2021-03-01
Rated 5 out of 5 by from Love it I’ve been using TurboTax for 8 years. I love that it’s so easy to use.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is awesome Turbo tax was easy and simple and their tax experts are patient and helpful.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1082