TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from I've been using Turbo-Tax for the past 25 years I've been using Turbo-Tax for the past 25 years and every year it gets better and easier to use. Their advisors do an exceptional job helping you to get entries properly made.
Date published: 2021-03-02
Rated 4 out of 5 by from Very useful I've been using turbotax and it's always been easy for me to finish quickly and get my money.
Date published: 2021-03-02
Rated 5 out of 5 by from SOOOOOO EASY TO USE!!!!!!!! Love how easy and step by step Turbo Tax is use.... never thought I'd be doing my own taxes!
Date published: 2021-03-02
Rated 2 out of 5 by from Many flaws and misinformation in the form Several times Turbo Tax inputted info into wrong forms. Was very difficult to track down and fix.....hours of work. In Federal review section, it asked me to fill in financial information for a W 2 that was NOT mine! I could not get rid of the form!? Too confusing at times...and I have used Turbo for 7 years!
Date published: 2021-03-02
Rated 5 out of 5 by from needs to be cheaper i have been using turbo tax on and off for years but im noticing it get more and more expensive and my returns are less or the same it will make people start using other tax associations cause they will get a professional to do it cheaper then ourselves doing it
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is Awesome Fast, easy and straight forward. Love it. Will do it again next year.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo tax makes it easy!!!! The only problems is when there is an incomplete answer to numbers or fields I could not supply, the form (12a, b, c, d, and 14) did not completely give me alternatives to answer. Other than this, it was great!!!
Date published: 2021-03-02
Rated 5 out of 5 by from Chat was awesome! I had a form pop up on my return, wasn't sure about and the chat really helped.
Date published: 2021-03-02
Rated 5 out of 5 by from So Easy and User-Friendly This is my third year filing with Turbo Tax and they made it SO easy and simple. I genuinely don't understand why people don't like filing their taxes.. just use Turbo Tax!
Date published: 2021-03-02
Rated 5 out of 5 by from Best way to file It saved me money by not having to use a tax preparation agency. It's really easy!!!!
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 1080
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from I've been using Turbo-Tax for the past 25 years I've been using Turbo-Tax for the past 25 years and every year it gets better and easier to use. Their advisors do an exceptional job helping you to get entries properly made.
Date published: 2021-03-02
Rated 4 out of 5 by from Very useful I've been using turbotax and it's always been easy for me to finish quickly and get my money.
Date published: 2021-03-02
Rated 5 out of 5 by from SOOOOOO EASY TO USE!!!!!!!! Love how easy and step by step Turbo Tax is use.... never thought I'd be doing my own taxes!
Date published: 2021-03-02
Rated 2 out of 5 by from Many flaws and misinformation in the form Several times Turbo Tax inputted info into wrong forms. Was very difficult to track down and fix.....hours of work. In Federal review section, it asked me to fill in financial information for a W 2 that was NOT mine! I could not get rid of the form!? Too confusing at times...and I have used Turbo for 7 years!
Date published: 2021-03-02
Rated 5 out of 5 by from needs to be cheaper i have been using turbo tax on and off for years but im noticing it get more and more expensive and my returns are less or the same it will make people start using other tax associations cause they will get a professional to do it cheaper then ourselves doing it
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is Awesome Fast, easy and straight forward. Love it. Will do it again next year.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo tax makes it easy!!!! The only problems is when there is an incomplete answer to numbers or fields I could not supply, the form (12a, b, c, d, and 14) did not completely give me alternatives to answer. Other than this, it was great!!!
Date published: 2021-03-02
Rated 5 out of 5 by from Chat was awesome! I had a form pop up on my return, wasn't sure about and the chat really helped.
Date published: 2021-03-02
Rated 5 out of 5 by from So Easy and User-Friendly This is my third year filing with Turbo Tax and they made it SO easy and simple. I genuinely don't understand why people don't like filing their taxes.. just use Turbo Tax!
Date published: 2021-03-02
Rated 5 out of 5 by from Best way to file It saved me money by not having to use a tax preparation agency. It's really easy!!!!
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 1080