TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by
Alaska Life with Lola from
Easy Step by Step Guidance
Easy step by step guidance, especially for those who are new to having sch C income or more then just basic W2 income. Easy to use. Can start & stop as needed & it saves where you were working. Scanning tax documents with your phone was a new fun & easy feature to use this year that was also very convenient.
Date published: 2023-04-18
Rated 4 out of 5 by
Lucksta13 from
TurboTax Pretty Darn Good, Could be Great
Overall I had a great experience. I love that you can toggle between the wizard and the forms view, or split screen those two options. I'd love the K-1 area to be updated to clarify some of the foreign tax income that was super confusing. I'm using on a mac (desktop version) and the interface design is straight outta 1992. Would love to see that updated. Overall I'd give it a 4.5.
Date published: 2023-04-18
Rated 5 out of 5 by
not aplacable from
Very easy with lots of explanations .
great experience with lots of helpful tips .Will look forward to using in the future.
Date published: 2023-04-18
Rated 5 out of 5 by
null from
TurboTax is awesome!
This was the easiest experience I've had with TurboTax! I loved the option to import my W-2 and I'm so glad I could include last year's tax info because my online filing got rejected.
Date published: 2023-04-18
Rated 5 out of 5 by
BuySellCallShell from
Really made it so simple
I waited till the last minute after firing my CPA months ago. I was nervous and very overwhelmed (business owner) but I was able to walk through the prompts with no issue at all.
Date published: 2023-04-18
Rated 5 out of 5 by
BridgetteA from
Fast, user friendly and helpful!
Highly recommend TurboTax! It's very user friendly and answered all my questions.
Date published: 2023-04-18
Rated 3 out of 5 by
LTBea from
TurboTax was ok...
I love the ease in which you can use TurboTax but it is really expensive for those who do no need all the bells and whistles to file.
Date published: 2023-04-18
Rated 5 out of 5 by
Akp15 from
Love TurboTax! Use it every year!
Hassle free! Love the helpful guidance and the quick return process! Absolutely recommend!
Date published: 2023-04-18
Rated 5 out of 5 by
glassshoe from
Turbo Tax always does a good job for me!!
I have used turbotax for more than 12 years but they don't count the years i filed joint with my wife. I had to change my status when she passed away.
Date published: 2023-04-18
Rated 5 out of 5 by
Sath0079 from
We handy software
The software is excellent. I was able to file an amendment at the last moment!
All TurboTax® Offerings Reviews - Page 1075
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Alaska Life with Lola from
Easy Step by Step Guidance
Easy step by step guidance, especially for those who are new to having sch C income or more then just basic W2 income. Easy to use. Can start & stop as needed & it saves where you were working. Scanning tax documents with your phone was a new fun & easy feature to use this year that was also very convenient.
Date published: 2023-04-18
Rated 4 out of 5 by
Lucksta13 from
TurboTax Pretty Darn Good, Could be Great
Overall I had a great experience. I love that you can toggle between the wizard and the forms view, or split screen those two options. I'd love the K-1 area to be updated to clarify some of the foreign tax income that was super confusing. I'm using on a mac (desktop version) and the interface design is straight outta 1992. Would love to see that updated. Overall I'd give it a 4.5.
Date published: 2023-04-18
Rated 5 out of 5 by
not aplacable from
Very easy with lots of explanations .
great experience with lots of helpful tips .Will look forward to using in the future.
Date published: 2023-04-18
Rated 5 out of 5 by
null from
TurboTax is awesome!
This was the easiest experience I've had with TurboTax! I loved the option to import my W-2 and I'm so glad I could include last year's tax info because my online filing got rejected.
Date published: 2023-04-18
Rated 5 out of 5 by
BuySellCallShell from
Really made it so simple
I waited till the last minute after firing my CPA months ago. I was nervous and very overwhelmed (business owner) but I was able to walk through the prompts with no issue at all.
Date published: 2023-04-18
Rated 5 out of 5 by
BridgetteA from
Fast, user friendly and helpful!
Highly recommend TurboTax! It's very user friendly and answered all my questions.
Date published: 2023-04-18
Rated 3 out of 5 by
LTBea from
TurboTax was ok...
I love the ease in which you can use TurboTax but it is really expensive for those who do no need all the bells and whistles to file.
Date published: 2023-04-18
Rated 5 out of 5 by
Akp15 from
Love TurboTax! Use it every year!
Hassle free! Love the helpful guidance and the quick return process! Absolutely recommend!
Date published: 2023-04-18
Rated 5 out of 5 by
glassshoe from
Turbo Tax always does a good job for me!!
I have used turbotax for more than 12 years but they don't count the years i filed joint with my wife. I had to change my status when she passed away.
Date published: 2023-04-18
Rated 5 out of 5 by
Sath0079 from
We handy software
The software is excellent. I was able to file an amendment at the last moment!
All TurboTax® Offerings Reviews - Page 1075
Date published: 2023-04-18