TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Easy Step by Step Guidance Easy step by step guidance, especially for those who are new to having sch C income or more then just basic W2 income. Easy to use. Can start & stop as needed & it saves where you were working. Scanning tax documents with your phone was a new fun & easy feature to use this year that was also very convenient.
Date published: 2023-04-18
Rated 4 out of 5 by from TurboTax Pretty Darn Good, Could be Great Overall I had a great experience. I love that you can toggle between the wizard and the forms view, or split screen those two options. I'd love the K-1 area to be updated to clarify some of the foreign tax income that was super confusing. I'm using on a mac (desktop version) and the interface design is straight outta 1992. Would love to see that updated. Overall I'd give it a 4.5.
Date published: 2023-04-18
Rated 5 out of 5 by from Very easy with lots of explanations . great experience with lots of helpful tips .Will look forward to using in the future.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is awesome! This was the easiest experience I've had with TurboTax! I loved the option to import my W-2 and I'm so glad I could include last year's tax info because my online filing got rejected.
Date published: 2023-04-18
Rated 5 out of 5 by from Really made it so simple I waited till the last minute after firing my CPA months ago. I was nervous and very overwhelmed (business owner) but I was able to walk through the prompts with no issue at all.
Date published: 2023-04-18
Rated 5 out of 5 by from Fast, user friendly and helpful! Highly recommend TurboTax! It's very user friendly and answered all my questions.
Date published: 2023-04-18
Rated 3 out of 5 by from TurboTax was ok... I love the ease in which you can use TurboTax but it is really expensive for those who do no need all the bells and whistles to file.
Date published: 2023-04-18
Rated 5 out of 5 by from Love TurboTax! Use it every year! Hassle free! Love the helpful guidance and the quick return process! Absolutely recommend!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax always does a good job for me!! I have used turbotax for more than 12 years but they don't count the years i filed joint with my wife. I had to change my status when she passed away.
Date published: 2023-04-18
Rated 5 out of 5 by from We handy software The software is excellent. I was able to file an amendment at the last moment!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1075
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy Step by Step Guidance Easy step by step guidance, especially for those who are new to having sch C income or more then just basic W2 income. Easy to use. Can start & stop as needed & it saves where you were working. Scanning tax documents with your phone was a new fun & easy feature to use this year that was also very convenient.
Date published: 2023-04-18
Rated 4 out of 5 by from TurboTax Pretty Darn Good, Could be Great Overall I had a great experience. I love that you can toggle between the wizard and the forms view, or split screen those two options. I'd love the K-1 area to be updated to clarify some of the foreign tax income that was super confusing. I'm using on a mac (desktop version) and the interface design is straight outta 1992. Would love to see that updated. Overall I'd give it a 4.5.
Date published: 2023-04-18
Rated 5 out of 5 by from Very easy with lots of explanations . great experience with lots of helpful tips .Will look forward to using in the future.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is awesome! This was the easiest experience I've had with TurboTax! I loved the option to import my W-2 and I'm so glad I could include last year's tax info because my online filing got rejected.
Date published: 2023-04-18
Rated 5 out of 5 by from Really made it so simple I waited till the last minute after firing my CPA months ago. I was nervous and very overwhelmed (business owner) but I was able to walk through the prompts with no issue at all.
Date published: 2023-04-18
Rated 5 out of 5 by from Fast, user friendly and helpful! Highly recommend TurboTax! It's very user friendly and answered all my questions.
Date published: 2023-04-18
Rated 3 out of 5 by from TurboTax was ok... I love the ease in which you can use TurboTax but it is really expensive for those who do no need all the bells and whistles to file.
Date published: 2023-04-18
Rated 5 out of 5 by from Love TurboTax! Use it every year! Hassle free! Love the helpful guidance and the quick return process! Absolutely recommend!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax always does a good job for me!! I have used turbotax for more than 12 years but they don't count the years i filed joint with my wife. I had to change my status when she passed away.
Date published: 2023-04-18
Rated 5 out of 5 by from We handy software The software is excellent. I was able to file an amendment at the last moment!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1075