TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 3 out of 5 by from EASY QUESTIONS BUT LEAVES YOU GUESSING Software is intuitive enough and you are left to assume everything is "right" but it completely lacks the ability to quickly / easily see forms that are imported or where they go. I found several cases where the software supported duplicate entries from 1099 imports and I had to hope I was deleting the duplicate.
Date published: 2021-03-05
Rated 5 out of 5 by from Great A bit hard, but had help with live chat awesome. will do it again next year.
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo tax was awesome TurboTax was easy to use Easy to follow and I appreciate it said guidelines for 5 my taxes could have done any better with your help
Date published: 2021-03-05
Rated 5 out of 5 by from GREAT AND EASY! Turbo Tax is Amazing! My live expert was SO nice! Way better than going to a tax place.
Date published: 2021-03-05
Rated 5 out of 5 by from Easy to use and navigate Turbo Tax was so easy to use and navigate. The instructions were easy to understand and explained each step thoroughly.
Date published: 2021-03-05
Rated 5 out of 5 by from Easy Peasy Awesome Really easy to file. Help questions available are useful and informative.
Date published: 2021-03-05
Rated 5 out of 5 by from Use Turbo Tax every year Use Turbo Tax every year except one for over 10 yrs. Always easy to use. Audited once when self employed and never had to do anything. Turbo Tax took care of it all. A+++
Date published: 2021-03-05
Rated 5 out of 5 by from Excellent to use! TurboTax is user friendly and has supported my tax preparation for years. Thanks!
Date published: 2021-03-05
Rated 5 out of 5 by from Awesome I will use again i am so far happy i can get my taxes done free by you. Thankyou
Date published: 2021-03-05
Rated 5 out of 5 by from Love TurboTax I have been using TurboTax for years and it easily and simply guides me through each step.
Date published: 2021-03-05
All TurboTax® Offerings Reviews - Page 108
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from EASY QUESTIONS BUT LEAVES YOU GUESSING Software is intuitive enough and you are left to assume everything is "right" but it completely lacks the ability to quickly / easily see forms that are imported or where they go. I found several cases where the software supported duplicate entries from 1099 imports and I had to hope I was deleting the duplicate.
Date published: 2021-03-05
Rated 5 out of 5 by from Great A bit hard, but had help with live chat awesome. will do it again next year.
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo tax was awesome TurboTax was easy to use Easy to follow and I appreciate it said guidelines for 5 my taxes could have done any better with your help
Date published: 2021-03-05
Rated 5 out of 5 by from GREAT AND EASY! Turbo Tax is Amazing! My live expert was SO nice! Way better than going to a tax place.
Date published: 2021-03-05
Rated 5 out of 5 by from Easy to use and navigate Turbo Tax was so easy to use and navigate. The instructions were easy to understand and explained each step thoroughly.
Date published: 2021-03-05
Rated 5 out of 5 by from Easy Peasy Awesome Really easy to file. Help questions available are useful and informative.
Date published: 2021-03-05
Rated 5 out of 5 by from Use Turbo Tax every year Use Turbo Tax every year except one for over 10 yrs. Always easy to use. Audited once when self employed and never had to do anything. Turbo Tax took care of it all. A+++
Date published: 2021-03-05
Rated 5 out of 5 by from Excellent to use! TurboTax is user friendly and has supported my tax preparation for years. Thanks!
Date published: 2021-03-05
Rated 5 out of 5 by from Awesome I will use again i am so far happy i can get my taxes done free by you. Thankyou
Date published: 2021-03-05
Rated 5 out of 5 by from Love TurboTax I have been using TurboTax for years and it easily and simply guides me through each step.
Date published: 2021-03-05
All TurboTax® Offerings Reviews - Page 108