TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 4 out of 5 by from Turbo Tax is more complicated than usual This year there are more complicated forms that are new and difficult to deal with. I still like that I can do the forms a little at a time and just start back where I left off. I've used TurboTax for many years.
Date published: 2023-05-08
Rated 4 out of 5 by from Your good Thank you Your good Thank you I appreciate how fast and quick you are very easy
Date published: 2023-05-08
Rated 4 out of 5 by from FAIRLY EASY EASY TO NAVIGATE, BE SURE TO HAVE LAST YEARS RETURN
Date published: 2023-05-08
Rated 2 out of 5 by from Amazing I love that you can do your taxes online but it was a little difficult
Date published: 2023-05-08
Rated 5 out of 5 by from TT Staff is the best!! Very knowledgeable and helpful team on the lines of Turbo Tax.
Date published: 2023-05-08
Rated 1 out of 5 by from Too expensive Thought I was paying 203 for live support and state. Didn't know I had to pay for slower service on my refund electronically into my acct. Credit karma didn't recognize my phone.number and for that I get slower service for 39 additional dollars of mine. Thanks a lot.
Date published: 2023-05-08
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo Tax has directions that are easy to follow. The help window is easy to read.
Date published: 2023-05-08
Rated 5 out of 5 by from TurboTax is great and very easy to use. Easy to use and does correct any errors. Online help is easy to use.
Date published: 2023-05-08
Rated 2 out of 5 by from Not able to e-file from abroad Due to foreign work phone number I was not able to e-file my return, which is very disapointing as TurboTax advertising free e-filing.
Date published: 2023-05-08
Rated 5 out of 5 by from Turbo Tax helped a lot ! I thought I had filed my taxes and paid and within a few days it came back. Apparently, as they stated some info was missing.
Date published: 2023-05-08
All TurboTax® Offerings Reviews - Page 108
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is more complicated than usual This year there are more complicated forms that are new and difficult to deal with. I still like that I can do the forms a little at a time and just start back where I left off. I've used TurboTax for many years.
Date published: 2023-05-08
Rated 4 out of 5 by from Your good Thank you Your good Thank you I appreciate how fast and quick you are very easy
Date published: 2023-05-08
Rated 4 out of 5 by from FAIRLY EASY EASY TO NAVIGATE, BE SURE TO HAVE LAST YEARS RETURN
Date published: 2023-05-08
Rated 2 out of 5 by from Amazing I love that you can do your taxes online but it was a little difficult
Date published: 2023-05-08
Rated 5 out of 5 by from TT Staff is the best!! Very knowledgeable and helpful team on the lines of Turbo Tax.
Date published: 2023-05-08
Rated 1 out of 5 by from Too expensive Thought I was paying 203 for live support and state. Didn't know I had to pay for slower service on my refund electronically into my acct. Credit karma didn't recognize my phone.number and for that I get slower service for 39 additional dollars of mine. Thanks a lot.
Date published: 2023-05-08
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo Tax has directions that are easy to follow. The help window is easy to read.
Date published: 2023-05-08
Rated 5 out of 5 by from TurboTax is great and very easy to use. Easy to use and does correct any errors. Online help is easy to use.
Date published: 2023-05-08
Rated 2 out of 5 by from Not able to e-file from abroad Due to foreign work phone number I was not able to e-file my return, which is very disapointing as TurboTax advertising free e-filing.
Date published: 2023-05-08
Rated 5 out of 5 by from Turbo Tax helped a lot ! I thought I had filed my taxes and paid and within a few days it came back. Apparently, as they stated some info was missing.
Date published: 2023-05-08
All TurboTax® Offerings Reviews - Page 108