TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is taxes simplified! I spoke with a Turbo Tax expert before I filed my taxes and I don’t remember her name but she was great! Also the whole process of filing after that was easy as always. Thank you!
Date published: 2021-02-28
Rated 5 out of 5 by from very helpful easy to ask questions and follow prompts to ensure accurate tax preparation
Date published: 2021-02-28
Rated 2 out of 5 by from Federal and State tax returns rejected. After I filed they both came back rejected. Was given reason for federal. But no reason why state was rejected. Still dont know.
Date published: 2021-02-28
Rated 4 out of 5 by from Very helpful and easy to use Not too smart when it comes to this stuff, turbo tax makes it easy
Date published: 2021-02-28
Rated 5 out of 5 by from better than I thought It was an easy and quick experience.it was easy and fun
Date published: 2021-02-28
Rated 5 out of 5 by from Turbotax is Awesome great experience. A great website to use to file taxes.
Date published: 2021-02-28
Rated 4 out of 5 by from TTAX I was hoping to chat with a live agent a second time, since I already paid for that service. I had additional questions which your Q & A expert couldn't handle. I was disappointed.
Date published: 2021-02-28
Rated 5 out of 5 by from as usual very user friendly the help center and learn more buttons are very useful and have great content
Date published: 2021-02-28
Rated 4 out of 5 by from TurboTax is less pricey than an accountant I've been using TurboTax for several years. It carries over information from previous years, making the forms easier to complete. The main drawback is when calculations are made behind the scenes and finding out where the resulting numbers came from requires digging deeper into the details. Though it's less expensive than an accountant, you do get what you pay for.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use for my first time filing I was concerned that using the service was going to be difficult and I would end up having to spend my entire small refund on just the filing service. Thanks for providing this for first time filers!
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 1068
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is taxes simplified! I spoke with a Turbo Tax expert before I filed my taxes and I don’t remember her name but she was great! Also the whole process of filing after that was easy as always. Thank you!
Date published: 2021-02-28
Rated 5 out of 5 by from very helpful easy to ask questions and follow prompts to ensure accurate tax preparation
Date published: 2021-02-28
Rated 2 out of 5 by from Federal and State tax returns rejected. After I filed they both came back rejected. Was given reason for federal. But no reason why state was rejected. Still dont know.
Date published: 2021-02-28
Rated 4 out of 5 by from Very helpful and easy to use Not too smart when it comes to this stuff, turbo tax makes it easy
Date published: 2021-02-28
Rated 5 out of 5 by from better than I thought It was an easy and quick experience.it was easy and fun
Date published: 2021-02-28
Rated 5 out of 5 by from Turbotax is Awesome great experience. A great website to use to file taxes.
Date published: 2021-02-28
Rated 4 out of 5 by from TTAX I was hoping to chat with a live agent a second time, since I already paid for that service. I had additional questions which your Q & A expert couldn't handle. I was disappointed.
Date published: 2021-02-28
Rated 5 out of 5 by from as usual very user friendly the help center and learn more buttons are very useful and have great content
Date published: 2021-02-28
Rated 4 out of 5 by from TurboTax is less pricey than an accountant I've been using TurboTax for several years. It carries over information from previous years, making the forms easier to complete. The main drawback is when calculations are made behind the scenes and finding out where the resulting numbers came from requires digging deeper into the details. Though it's less expensive than an accountant, you do get what you pay for.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use for my first time filing I was concerned that using the service was going to be difficult and I would end up having to spend my entire small refund on just the filing service. Thanks for providing this for first time filers!
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 1068