TURBOTAX CUSTOMER REVIEWS
TurboTax Live Basic Reviews
Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 2 out of 5 by
Juan311 from
First Year I've had an issue with TurboTax
This year, Turbo Tax was showing a lot of errors on the user interface. Saying "Needs Review" when documents didn't need to be reviewed. Clicking review then brought me to a page that loaded the document again again. I had the document loaded multiple times. When the prompt referred to my income (I.e. "since you made x amount of dollars this year, you are eligible for....), it was often wrong. Turbotax needs to fix its bugs.
Date published: 2021-03-03
Rated 5 out of 5 by
jade03 from
TurboTax is awesome!
It was so easy to use - even for a first time tax filer!
Date published: 2021-03-03
Rated 5 out of 5 by
kmp0177 from
Turbo Tax is SUPURB
Turbo Tax has saved us money, time, and its so efficient. It makes us feel like we are in GREAT hands and minds when our taxes are done. Especially when CPA experts look over them.
Date published: 2021-03-03
Rated 5 out of 5 by
Real75 from
Great format and easy to use
I've used other online tax services. Turbotax is the best.
Date published: 2021-03-03
Rated 3 out of 5 by
JMof5 from
ALL of the fees?
They have a great program to make filing simple. I have always filed my own taxes and never had any issues but I always like to err on the safe side and back it with safety measures. So, I opted for the $120 option for federal, $55 for the state. I go back and forth about the $60 for MAX defend. Ultimately decided to take the plunge because I have a couple of added items that I do not usually file and again I would rather be protected. At this point, I am cringing at using $235 to file my taxes (I do them myself because I do NOT want to overpay. I need that income). BUT the kicker... CHARGING ANOTHER $40 to process my direct deposit!? Don't incentivize Credit Karma users with $20, and maybe people who do not want to use that option won't be penalized. WAY TO SQUEEZE OUT EVERY $$$ POSSIBLE
Date published: 2021-03-03
Rated 5 out of 5 by
CMEZ764 from
Easy, straight forward tax return. TurboTax rocks!
Very helpful guiding through return. Simple, efficient, and great price! Will be filing with TurboTax next year!
Date published: 2021-03-03
Rated 5 out of 5 by
raiders4ever from
Turbo Tax is the best
Very easy very helpful and quickly done. Totally recommend Turbo Tax.
Date published: 2021-03-03
Rated 5 out of 5 by
MrsTDavis from
Turbo tax is great highly recommended
It was very easy to use great service highly recommend
Date published: 2021-03-03
Rated 5 out of 5 by
Ohtay from
Awsome services!!!!!!
everything was great!!!!!! I would recommend this to anyone!
Date published: 2021-03-03
Rated 4 out of 5 by
Dixon53 from
Convenient
I did not engage with Turbo tax experts. Very convenient.
All TurboTax® Offerings Reviews - Page 1067
Date published: 2021-03-03
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 2 out of 5 by
Juan311 from
First Year I've had an issue with TurboTax
This year, Turbo Tax was showing a lot of errors on the user interface. Saying "Needs Review" when documents didn't need to be reviewed. Clicking review then brought me to a page that loaded the document again again. I had the document loaded multiple times. When the prompt referred to my income (I.e. "since you made x amount of dollars this year, you are eligible for....), it was often wrong. Turbotax needs to fix its bugs.
Date published: 2021-03-03
Rated 5 out of 5 by
jade03 from
TurboTax is awesome!
It was so easy to use - even for a first time tax filer!
Date published: 2021-03-03
Rated 5 out of 5 by
kmp0177 from
Turbo Tax is SUPURB
Turbo Tax has saved us money, time, and its so efficient. It makes us feel like we are in GREAT hands and minds when our taxes are done. Especially when CPA experts look over them.
Date published: 2021-03-03
Rated 5 out of 5 by
Real75 from
Great format and easy to use
I've used other online tax services. Turbotax is the best.
Date published: 2021-03-03
Rated 3 out of 5 by
JMof5 from
ALL of the fees?
They have a great program to make filing simple. I have always filed my own taxes and never had any issues but I always like to err on the safe side and back it with safety measures. So, I opted for the $120 option for federal, $55 for the state. I go back and forth about the $60 for MAX defend. Ultimately decided to take the plunge because I have a couple of added items that I do not usually file and again I would rather be protected. At this point, I am cringing at using $235 to file my taxes (I do them myself because I do NOT want to overpay. I need that income). BUT the kicker... CHARGING ANOTHER $40 to process my direct deposit!? Don't incentivize Credit Karma users with $20, and maybe people who do not want to use that option won't be penalized. WAY TO SQUEEZE OUT EVERY $$$ POSSIBLE
Date published: 2021-03-03
Rated 5 out of 5 by
CMEZ764 from
Easy, straight forward tax return. TurboTax rocks!
Very helpful guiding through return. Simple, efficient, and great price! Will be filing with TurboTax next year!
Date published: 2021-03-03
Rated 5 out of 5 by
raiders4ever from
Turbo Tax is the best
Very easy very helpful and quickly done. Totally recommend Turbo Tax.
Date published: 2021-03-03
Rated 5 out of 5 by
MrsTDavis from
Turbo tax is great highly recommended
It was very easy to use great service highly recommend
Date published: 2021-03-03
Rated 5 out of 5 by
Ohtay from
Awsome services!!!!!!
everything was great!!!!!! I would recommend this to anyone!
Date published: 2021-03-03
Rated 4 out of 5 by
Dixon53 from
Convenient
I did not engage with Turbo tax experts. Very convenient.
All TurboTax® Offerings Reviews - Page 1067
Date published: 2021-03-03