TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from User friendly It was very easy to use TurboTax service. The tool tells you where to find the information you need to file your taxes. I did it in less than 2 hours. It was super simple.
Date published: 2023-04-18
Rated 2 out of 5 by from Turbo Tax Watch OUT Terrible - try to take $39 to process refund from return and difficult to get back to page, so the $39 is not taken.
Date published: 2023-04-18
Rated 5 out of 5 by from turbo tax is great Very easy to navigate and get finished, we continue to use it year after year, teh self employment guidance is wonderful as well.
Date published: 2023-04-18
Rated 5 out of 5 by from User friendly Easy to review to find any missing info. Prices are excelent.
Date published: 2023-04-18
Rated 5 out of 5 by from Excellent It was so easy to file with Turbo Tax with great information in each and every step.
Date published: 2023-04-18
Rated 1 out of 5 by from Turbotax lost my previous year filing ..... I have used for years now when I need my information from last year they cant help me. Also will not let me reload my previous years software to try and recover my information. For the $179 I spent this year total crap.... Will not be buying again.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use Turbotax has always been a good program to file taxes, and it has gotten even better, and simpler to do so. And this becomes very important especially when filing from overseas.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax Premium - TurboTax Awesome I use TurboTax each year (except 2021) and for tax year 2022 it seemed to go better, faster and even simpler to use. I have never been confused or felt uneasy with its help menu and most importantly the easy-to-understand explanations. Since taxes are a once-a-year event, keeping information from the previous year maintains an unbroken chain-of-command that sincerely removes any fear of making any errors. The download interface with 1099-x statements assures accuracy and maintains a confident customer experience. Thank you TurboTax.
Date published: 2023-04-18
Rated 5 out of 5 by from easy to use have been using turbo tax for years, so easy to use
Date published: 2023-04-18
Rated 2 out of 5 by from Not exactly Turbo Throughout the progress I felt in the dark as to how my answers figured in. The Minnesota software asked questions that were impossible to answer without researching the Minnesota tax codes outside of Turbo Tax. Turbo tax made a mistake on my MN taxes because they apparently were not thoroughly familiar with MN taxes.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1052
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from User friendly It was very easy to use TurboTax service. The tool tells you where to find the information you need to file your taxes. I did it in less than 2 hours. It was super simple.
Date published: 2023-04-18
Rated 2 out of 5 by from Turbo Tax Watch OUT Terrible - try to take $39 to process refund from return and difficult to get back to page, so the $39 is not taken.
Date published: 2023-04-18
Rated 5 out of 5 by from turbo tax is great Very easy to navigate and get finished, we continue to use it year after year, teh self employment guidance is wonderful as well.
Date published: 2023-04-18
Rated 5 out of 5 by from User friendly Easy to review to find any missing info. Prices are excelent.
Date published: 2023-04-18
Rated 5 out of 5 by from Excellent It was so easy to file with Turbo Tax with great information in each and every step.
Date published: 2023-04-18
Rated 1 out of 5 by from Turbotax lost my previous year filing ..... I have used for years now when I need my information from last year they cant help me. Also will not let me reload my previous years software to try and recover my information. For the $179 I spent this year total crap.... Will not be buying again.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use Turbotax has always been a good program to file taxes, and it has gotten even better, and simpler to do so. And this becomes very important especially when filing from overseas.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax Premium - TurboTax Awesome I use TurboTax each year (except 2021) and for tax year 2022 it seemed to go better, faster and even simpler to use. I have never been confused or felt uneasy with its help menu and most importantly the easy-to-understand explanations. Since taxes are a once-a-year event, keeping information from the previous year maintains an unbroken chain-of-command that sincerely removes any fear of making any errors. The download interface with 1099-x statements assures accuracy and maintains a confident customer experience. Thank you TurboTax.
Date published: 2023-04-18
Rated 5 out of 5 by from easy to use have been using turbo tax for years, so easy to use
Date published: 2023-04-18
Rated 2 out of 5 by from Not exactly Turbo Throughout the progress I felt in the dark as to how my answers figured in. The Minnesota software asked questions that were impossible to answer without researching the Minnesota tax codes outside of Turbo Tax. Turbo tax made a mistake on my MN taxes because they apparently were not thoroughly familiar with MN taxes.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1052