TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 4 out of 5 by from Turbo Tax is easy to use. I've used TurboTax for several years and would recommend it.
Date published: 2023-04-18
Rated 3 out of 5 by from Major shortcuts in providing quality Been a user since the late 90s. Intuit has made the product better, but continued to cut corners. In addition to.a very confusing question about the HDHP status for a spouse with no explanation, you can't report a bug. I ran into a bug for schedule H and the only way to resolve it is to delete the form. No support queue except the online community that can give access right away.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax is personal and super trustworthy precise and informative, made me feel so confident for my family and life occurences
Date published: 2023-04-18
Rated 5 out of 5 by from Thankful for TurboTax! TurboTax makes it easy to do our own taxes at home, on our time, and for way less than going to a professional! It guides you through each step.
Date published: 2023-04-18
Rated 3 out of 5 by from Turbo Tax Online TurboTax online was straightforward and easy to use. I have been a TurboTax desktop user for over a decade. The reasons I am rating it as a 3 are 1) I was forced to use the online version because the desktop version was not compatible with my Mac 2) Unlike the desktop version, I had to upgrade to Premier for two lines in a schedule - I never had to do that with TurboTax Deluxe on the desktop. I spent more money than I intended and do not feel as safe doing so since my returns are online. This was a means to an end. I'm not positive I will repeat this next year.
Date published: 2023-04-18
Rated 3 out of 5 by from Schedule E After filling out all my information as directed the review told me to fill in information on schedule E. The schedule E had no indication of which property I was filing this out for. I was asked to enter the address. I hope I guessed right. All my rental properties are named, and you didn't even show me that. just a blank form. I've been a user for years. This was not good.
Date published: 2023-04-18
Rated 5 out of 5 by from Great product for filing my own taxes freelancer I love Turbo Tax. Their product simplifies my process of filing my own taxes as a freelance web developer and I plan to use them over and over again.
Date published: 2023-04-18
Rated 5 out of 5 by from Very helpful Professional service and helpful information and very informative
Date published: 2023-04-18
Rated 4 out of 5 by from Came in handy Last minute time saver. Have you used them for years
Date published: 2023-04-18
Rated 5 out of 5 by from I Love TurboTax! Easy to use. Reduces stress of filing taxes. Makes filing taxes almost pleasant.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1051
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is easy to use. I've used TurboTax for several years and would recommend it.
Date published: 2023-04-18
Rated 3 out of 5 by from Major shortcuts in providing quality Been a user since the late 90s. Intuit has made the product better, but continued to cut corners. In addition to.a very confusing question about the HDHP status for a spouse with no explanation, you can't report a bug. I ran into a bug for schedule H and the only way to resolve it is to delete the form. No support queue except the online community that can give access right away.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax is personal and super trustworthy precise and informative, made me feel so confident for my family and life occurences
Date published: 2023-04-18
Rated 5 out of 5 by from Thankful for TurboTax! TurboTax makes it easy to do our own taxes at home, on our time, and for way less than going to a professional! It guides you through each step.
Date published: 2023-04-18
Rated 3 out of 5 by from Turbo Tax Online TurboTax online was straightforward and easy to use. I have been a TurboTax desktop user for over a decade. The reasons I am rating it as a 3 are 1) I was forced to use the online version because the desktop version was not compatible with my Mac 2) Unlike the desktop version, I had to upgrade to Premier for two lines in a schedule - I never had to do that with TurboTax Deluxe on the desktop. I spent more money than I intended and do not feel as safe doing so since my returns are online. This was a means to an end. I'm not positive I will repeat this next year.
Date published: 2023-04-18
Rated 3 out of 5 by from Schedule E After filling out all my information as directed the review told me to fill in information on schedule E. The schedule E had no indication of which property I was filing this out for. I was asked to enter the address. I hope I guessed right. All my rental properties are named, and you didn't even show me that. just a blank form. I've been a user for years. This was not good.
Date published: 2023-04-18
Rated 5 out of 5 by from Great product for filing my own taxes freelancer I love Turbo Tax. Their product simplifies my process of filing my own taxes as a freelance web developer and I plan to use them over and over again.
Date published: 2023-04-18
Rated 5 out of 5 by from Very helpful Professional service and helpful information and very informative
Date published: 2023-04-18
Rated 4 out of 5 by from Came in handy Last minute time saver. Have you used them for years
Date published: 2023-04-18
Rated 5 out of 5 by from I Love TurboTax! Easy to use. Reduces stress of filing taxes. Makes filing taxes almost pleasant.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1051