TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 1 out of 5 by from TurboTax is awful this year I have repeatedly used TurboTax for more years than I can remember and this is my first experience with such an awful release. The product is definitely not ready for use... Specifically: There is no way of saving a return until the return has been fully completed! I am using a Mac and all menu functions are grayed until the return is completed and ready for filing! In addition, when I attempted to sign in to my TurboTax account I was completely unsuccessful, caught up in a programming "do-loop" with absolutely no means of exiting! I have had the same account for many years and, although I realize the security implications, have retained the same password. This year it refused to allow me to log in - yes the correct password was entered precisely! There is no password reset capability and when attempted, one is once again caught up in a "do-loop". In addition, although I use English as my preferred language, the auto type function chooses auto fill in French! Though I no longer program and am sadly out of touch with the field, I honestly believe I could do better or at least as well. It appears that this program was never tested....by programmers OR users!
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax - the GOLD standard Always well explained and accurate. Very dependable after years of using it!
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome Turbotax is easy and quick. I have no complain. It is good.
Date published: 2021-03-01
Rated 5 out of 5 by from turbo tax is easy turbo tax is easy to navigate through. thank you..
Date published: 2021-03-01
Rated 5 out of 5 by from love it I love how it guides you and helps with deductions
Date published: 2021-03-01
Rated 5 out of 5 by from excellent services overall was a positive experience, i would recommend turbo tax to others.
Date published: 2021-03-01
Rated 4 out of 5 by from TurboTax is great TurboTax is very good. I wish the data source button existed on all entries. First time to electonically file taxes. Didn't allow me to print the final "You Just Filed Your Taxes" page. That would be nice.
Date published: 2021-03-01
Rated 5 out of 5 by from LOVE it My favorite thing about turbo tax is the explanations of every detail. Makes tax filing painless for people like me that don't know a thing about accounting or anything related.
Date published: 2021-03-01
Rated 5 out of 5 by from simple easy and never had a problem!!! Ive tried other ways to file my taxes then went to TurboTax, once i realized how easy it was, I never tried anything else...And Im Blonde!!! lol....I Love TurboTax!
Date published: 2021-03-01
Rated 4 out of 5 by from TURBOTAX really helpful. took full afvantage of the free tax experts
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1051
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from TurboTax is awful this year I have repeatedly used TurboTax for more years than I can remember and this is my first experience with such an awful release. The product is definitely not ready for use... Specifically: There is no way of saving a return until the return has been fully completed! I am using a Mac and all menu functions are grayed until the return is completed and ready for filing! In addition, when I attempted to sign in to my TurboTax account I was completely unsuccessful, caught up in a programming "do-loop" with absolutely no means of exiting! I have had the same account for many years and, although I realize the security implications, have retained the same password. This year it refused to allow me to log in - yes the correct password was entered precisely! There is no password reset capability and when attempted, one is once again caught up in a "do-loop". In addition, although I use English as my preferred language, the auto type function chooses auto fill in French! Though I no longer program and am sadly out of touch with the field, I honestly believe I could do better or at least as well. It appears that this program was never tested....by programmers OR users!
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax - the GOLD standard Always well explained and accurate. Very dependable after years of using it!
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome Turbotax is easy and quick. I have no complain. It is good.
Date published: 2021-03-01
Rated 5 out of 5 by from turbo tax is easy turbo tax is easy to navigate through. thank you..
Date published: 2021-03-01
Rated 5 out of 5 by from love it I love how it guides you and helps with deductions
Date published: 2021-03-01
Rated 5 out of 5 by from excellent services overall was a positive experience, i would recommend turbo tax to others.
Date published: 2021-03-01
Rated 4 out of 5 by from TurboTax is great TurboTax is very good. I wish the data source button existed on all entries. First time to electonically file taxes. Didn't allow me to print the final "You Just Filed Your Taxes" page. That would be nice.
Date published: 2021-03-01
Rated 5 out of 5 by from LOVE it My favorite thing about turbo tax is the explanations of every detail. Makes tax filing painless for people like me that don't know a thing about accounting or anything related.
Date published: 2021-03-01
Rated 5 out of 5 by from simple easy and never had a problem!!! Ive tried other ways to file my taxes then went to TurboTax, once i realized how easy it was, I never tried anything else...And Im Blonde!!! lol....I Love TurboTax!
Date published: 2021-03-01
Rated 4 out of 5 by from TURBOTAX really helpful. took full afvantage of the free tax experts
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1051