TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
lisaoh617 from
Turbo Tax is easy to use.
I've used TurboTax for several years and would recommend it.
Date published: 2023-04-18
Rated 3 out of 5 by
Rkcrawf from
Major shortcuts in providing quality
Been a user since the late 90s. Intuit has made the product better, but continued to cut corners. In addition to.a very confusing question about the HDHP status for a spouse with no explanation, you can't report a bug. I ran into a bug for schedule H and the only way to resolve it is to delete the form. No support queue except the online community that can give access right away.
Date published: 2023-04-18
Rated 5 out of 5 by
moccasin62 from
Turbotax is personal and super trustworthy
precise and informative, made me feel so confident for my family and life occurences
Date published: 2023-04-18
Rated 5 out of 5 by
TwinSusan from
Thankful for TurboTax!
TurboTax makes it easy to do our own taxes at home, on our time, and for way less than going to a professional! It guides you through each step.
Date published: 2023-04-18
Rated 3 out of 5 by
Pppdw6 from
Turbo Tax Online
TurboTax online was straightforward and easy to use. I have been a TurboTax desktop user for over a decade. The reasons I am rating it as a 3 are 1) I was forced to use the online version because the desktop version was not compatible with my Mac 2) Unlike the desktop version, I had to upgrade to Premier for two lines in a schedule - I never had to do that with TurboTax Deluxe on the desktop. I spent more money than I intended and do not feel as safe doing so since my returns are online. This was a means to an end. I'm not positive I will repeat this next year.
Date published: 2023-04-18
Rated 3 out of 5 by
A little more help would from
Schedule E
After filling out all my information as directed the review told me to fill in information on schedule E. The schedule E had no indication of which property I was filing this out for. I was asked to enter the address. I hope I guessed right. All my rental properties are named, and you didn't even show me that. just a blank form. I've been a user for years. This was not good.
Date published: 2023-04-18
Rated 5 out of 5 by
Evanl7 from
Great product for filing my own taxes freelancer
I love Turbo Tax. Their product simplifies my process of filing my own taxes as a freelance web developer and I plan to use them over and over again.
Date published: 2023-04-18
Rated 5 out of 5 by
Boxin it up from
Very helpful
Professional service and helpful information and very informative
Date published: 2023-04-18
Rated 4 out of 5 by
Waitmimi from
Came in handy
Last minute time saver. Have you used them for years
Date published: 2023-04-18
Rated 5 out of 5 by
BAROE from
I Love TurboTax!
Easy to use. Reduces stress of filing taxes. Makes filing taxes almost pleasant.
All TurboTax® Offerings Reviews - Page 1051
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
lisaoh617 from
Turbo Tax is easy to use.
I've used TurboTax for several years and would recommend it.
Date published: 2023-04-18
Rated 3 out of 5 by
Rkcrawf from
Major shortcuts in providing quality
Been a user since the late 90s. Intuit has made the product better, but continued to cut corners. In addition to.a very confusing question about the HDHP status for a spouse with no explanation, you can't report a bug. I ran into a bug for schedule H and the only way to resolve it is to delete the form. No support queue except the online community that can give access right away.
Date published: 2023-04-18
Rated 5 out of 5 by
moccasin62 from
Turbotax is personal and super trustworthy
precise and informative, made me feel so confident for my family and life occurences
Date published: 2023-04-18
Rated 5 out of 5 by
TwinSusan from
Thankful for TurboTax!
TurboTax makes it easy to do our own taxes at home, on our time, and for way less than going to a professional! It guides you through each step.
Date published: 2023-04-18
Rated 3 out of 5 by
Pppdw6 from
Turbo Tax Online
TurboTax online was straightforward and easy to use. I have been a TurboTax desktop user for over a decade. The reasons I am rating it as a 3 are 1) I was forced to use the online version because the desktop version was not compatible with my Mac 2) Unlike the desktop version, I had to upgrade to Premier for two lines in a schedule - I never had to do that with TurboTax Deluxe on the desktop. I spent more money than I intended and do not feel as safe doing so since my returns are online. This was a means to an end. I'm not positive I will repeat this next year.
Date published: 2023-04-18
Rated 3 out of 5 by
A little more help would from
Schedule E
After filling out all my information as directed the review told me to fill in information on schedule E. The schedule E had no indication of which property I was filing this out for. I was asked to enter the address. I hope I guessed right. All my rental properties are named, and you didn't even show me that. just a blank form. I've been a user for years. This was not good.
Date published: 2023-04-18
Rated 5 out of 5 by
Evanl7 from
Great product for filing my own taxes freelancer
I love Turbo Tax. Their product simplifies my process of filing my own taxes as a freelance web developer and I plan to use them over and over again.
Date published: 2023-04-18
Rated 5 out of 5 by
Boxin it up from
Very helpful
Professional service and helpful information and very informative
Date published: 2023-04-18
Rated 4 out of 5 by
Waitmimi from
Came in handy
Last minute time saver. Have you used them for years
Date published: 2023-04-18
Rated 5 out of 5 by
BAROE from
I Love TurboTax!
Easy to use. Reduces stress of filing taxes. Makes filing taxes almost pleasant.
All TurboTax® Offerings Reviews - Page 1051
Date published: 2023-04-18