TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Awesome It is the first time that I file taxes and the program was very helpful, it is easy and it explains the steps that you do not understand.
Date published: 2021-02-25
Rated 4 out of 5 by from Turbotax is awesome It was a good experience, everything went very smoothly!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax Rocks! Turbo tax made filing my taxes easier than I expected! The program walks you through each step, provides explanations and offers extra help if needed. I will definitely keep using turbo tax to prepare and file my returns!
Date published: 2021-02-25
Rated 5 out of 5 by from Software is great...The live porition sucks I tried to file my taxes last night and I scheduled a phone call from my free tax helper and she disconnected the call but blamed me and when I called back the person had no idea what I was talking about and was asking me how to properly file it.
Date published: 2021-02-25
Rated 5 out of 5 by from Helpful Turbotax made it super easy to be able to file my taxes and fill out all my information. I didn't get the stimulus checks due to previously being a dependent but through here I was able to claim them back and get a nice refund.
Date published: 2021-02-25
Rated 5 out of 5 by from Much improved this year. Last year it failed to prompt me for the 1095A but that was fixed this year along with support for California's new 3895 form. It is still annoying that at the end I have to fill in various state codes or delete the word various where the form instructs that space be left blank if you had various bonds but overall it is a great product.
Date published: 2021-02-25
Rated 1 out of 5 by from TurboTax hides cost to the very end Everything's we're doing okay until you waited to the very end to tell me that it was going to cost me another $40 to use my refund to pay for the $40 it costed me to use TurboTax in the first place you should have said something a lot sooner cuz if I knew that I would have never done it!!!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax is the best. This has easily been the best way I have filed my taxes. Definitely will be using Turbo Tax again next year.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax turned an ordeal into a breeze I have been using Turbo Tax for several years. It makes short work of a lot of stuff, and helps me cut through the IRS lingo and make the right decisions.
Date published: 2021-02-25
Rated 5 out of 5 by from Gets better and easier every year I have been using Turbo Tax for over 20 years now. It gets easier and easier to do my taxes every year. And my taxes are more difficult every year. I can;t imagine doing them any other way.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 1040
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awesome It is the first time that I file taxes and the program was very helpful, it is easy and it explains the steps that you do not understand.
Date published: 2021-02-25
Rated 4 out of 5 by from Turbotax is awesome It was a good experience, everything went very smoothly!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax Rocks! Turbo tax made filing my taxes easier than I expected! The program walks you through each step, provides explanations and offers extra help if needed. I will definitely keep using turbo tax to prepare and file my returns!
Date published: 2021-02-25
Rated 5 out of 5 by from Software is great...The live porition sucks I tried to file my taxes last night and I scheduled a phone call from my free tax helper and she disconnected the call but blamed me and when I called back the person had no idea what I was talking about and was asking me how to properly file it.
Date published: 2021-02-25
Rated 5 out of 5 by from Helpful Turbotax made it super easy to be able to file my taxes and fill out all my information. I didn't get the stimulus checks due to previously being a dependent but through here I was able to claim them back and get a nice refund.
Date published: 2021-02-25
Rated 5 out of 5 by from Much improved this year. Last year it failed to prompt me for the 1095A but that was fixed this year along with support for California's new 3895 form. It is still annoying that at the end I have to fill in various state codes or delete the word various where the form instructs that space be left blank if you had various bonds but overall it is a great product.
Date published: 2021-02-25
Rated 1 out of 5 by from TurboTax hides cost to the very end Everything's we're doing okay until you waited to the very end to tell me that it was going to cost me another $40 to use my refund to pay for the $40 it costed me to use TurboTax in the first place you should have said something a lot sooner cuz if I knew that I would have never done it!!!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax is the best. This has easily been the best way I have filed my taxes. Definitely will be using Turbo Tax again next year.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax turned an ordeal into a breeze I have been using Turbo Tax for several years. It makes short work of a lot of stuff, and helps me cut through the IRS lingo and make the right decisions.
Date published: 2021-02-25
Rated 5 out of 5 by from Gets better and easier every year I have been using Turbo Tax for over 20 years now. It gets easier and easier to do my taxes every year. And my taxes are more difficult every year. I can;t imagine doing them any other way.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 1040