TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Return rejected multiple times After telling me I qualified for a certain tax credit my return was rejected multiple times and customer service offered little to no help. Last time I will use turbo tax
Date published: 2023-04-18
Rated 4 out of 5 by from title I was gonna review, but now I'm not really intuit.
Date published: 2023-04-18
Rated 2 out of 5 by from Poor explanations regarding HSA accounts MNy unanswered questions regarding HSA Accounts and no one seemed available to help. I expect IRS tokick back my return as a result. Probably next year I will find another source to help me prepare my return.
Date published: 2023-04-18
Rated 5 out of 5 by from Super Helpful This was my first time filing (post divorce) and I was nervous, however, this site helped me navigate everything to make it less overwhelming.
Date published: 2023-04-18
Rated 4 out of 5 by from Filing = easy, picking the right TT product is not Filing was mostly easy, but it is very confusing as to what product I was supposed to choose. Which led to a nasty surprise at the end when it came to pay.
Date published: 2023-04-18
Rated 5 out of 5 by from fast and easy to use very easy to navigate fast service easy to fill the blanks and your done love using turbo and will continue to use until i no longer need to
Date published: 2023-04-18
Rated 5 out of 5 by from Thanks TurboTax👍🏼 TurboTax helped me within 15 minutes with my late taxes. Since I was behind I had to download their software and everything from there was quick and easy. :)
Date published: 2023-04-18
Rated 5 out of 5 by from Great way to file! Easy to follow, have used it for several years. I have used it for several years and enjoy using it.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax took care of all the weird needs we had I did self filing with several new to me issues and TurboTax was still as easy and clear as ever! Very happy with the time it took and the ease of use.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is thorough and efficient It's good at asking questions and guiding you to find the answers. And is there's a problem (e.g., you used last year's PIN), it helps you fix it quickly--even on the last day!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1033
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Return rejected multiple times After telling me I qualified for a certain tax credit my return was rejected multiple times and customer service offered little to no help. Last time I will use turbo tax
Date published: 2023-04-18
Rated 4 out of 5 by from title I was gonna review, but now I'm not really intuit.
Date published: 2023-04-18
Rated 2 out of 5 by from Poor explanations regarding HSA accounts MNy unanswered questions regarding HSA Accounts and no one seemed available to help. I expect IRS tokick back my return as a result. Probably next year I will find another source to help me prepare my return.
Date published: 2023-04-18
Rated 5 out of 5 by from Super Helpful This was my first time filing (post divorce) and I was nervous, however, this site helped me navigate everything to make it less overwhelming.
Date published: 2023-04-18
Rated 4 out of 5 by from Filing = easy, picking the right TT product is not Filing was mostly easy, but it is very confusing as to what product I was supposed to choose. Which led to a nasty surprise at the end when it came to pay.
Date published: 2023-04-18
Rated 5 out of 5 by from fast and easy to use very easy to navigate fast service easy to fill the blanks and your done love using turbo and will continue to use until i no longer need to
Date published: 2023-04-18
Rated 5 out of 5 by from Thanks TurboTax👍🏼 TurboTax helped me within 15 minutes with my late taxes. Since I was behind I had to download their software and everything from there was quick and easy. :)
Date published: 2023-04-18
Rated 5 out of 5 by from Great way to file! Easy to follow, have used it for several years. I have used it for several years and enjoy using it.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax took care of all the weird needs we had I did self filing with several new to me issues and TurboTax was still as easy and clear as ever! Very happy with the time it took and the ease of use.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is thorough and efficient It's good at asking questions and guiding you to find the answers. And is there's a problem (e.g., you used last year's PIN), it helps you fix it quickly--even on the last day!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1033