TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 2 out of 5 by from Overpriced Too expensive for no reason. It should be free unless they have a live person reviewing and consultating. Also we get lured in with discounts that never actually apply
Date published: 2023-04-18
Rated 1 out of 5 by from the must frustrating taxes i have ever done Turbo tax was horrible when filing taxes for an active duty military personnel. my taxes were rejected so many times, I lost count. I have used Turbo Tax for years. This will be my last time. No support at all, just trying constantly to upsell their product.
Date published: 2023-04-18
Rated 5 out of 5 by from Thanks TurboTax TurboTax made it super easy to file my taxes. Thank you so much.
Date published: 2023-04-18
Rated 5 out of 5 by from Love how easy Turbo Tax is! This format was incredibly easy to use and I loved how I could just upload images of the necessary documents (W-2 and 1098-T, for example). What a time saver! I will use this again in the future for sure.
Date published: 2023-04-18
Rated 5 out of 5 by from Simple and Complete Process This was my first time processing my tax returns using TurboTax. I found the process to be simple and complete.
Date published: 2023-04-18
Rated 5 out of 5 by from Excellent Turbo Tax made it easy to file my return and always had help when needed
Date published: 2023-04-18
Rated 5 out of 5 by from Best software for taxes I get more back from IRS when I use TurboTax. Previously, I did my taxes myself or used a box tax store.
Date published: 2023-04-18
Rated 5 out of 5 by from Chat works Kathleen was wonderful. She was friendly and professional. Thanks for your help.
Date published: 2023-04-18
Rated 4 out of 5 by from Quick and effective process Easy and quick for someone that doesnt have any type of experience
Date published: 2023-04-18
Rated 4 out of 5 by from Good Product but some issues The software was fine but had some technical issues. The software became unresponsive when I attempted to print my returns. Multiple times. I'm using a new Apple Laptop. Frustrating.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1032
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Overpriced Too expensive for no reason. It should be free unless they have a live person reviewing and consultating. Also we get lured in with discounts that never actually apply
Date published: 2023-04-18
Rated 1 out of 5 by from the must frustrating taxes i have ever done Turbo tax was horrible when filing taxes for an active duty military personnel. my taxes were rejected so many times, I lost count. I have used Turbo Tax for years. This will be my last time. No support at all, just trying constantly to upsell their product.
Date published: 2023-04-18
Rated 5 out of 5 by from Thanks TurboTax TurboTax made it super easy to file my taxes. Thank you so much.
Date published: 2023-04-18
Rated 5 out of 5 by from Love how easy Turbo Tax is! This format was incredibly easy to use and I loved how I could just upload images of the necessary documents (W-2 and 1098-T, for example). What a time saver! I will use this again in the future for sure.
Date published: 2023-04-18
Rated 5 out of 5 by from Simple and Complete Process This was my first time processing my tax returns using TurboTax. I found the process to be simple and complete.
Date published: 2023-04-18
Rated 5 out of 5 by from Excellent Turbo Tax made it easy to file my return and always had help when needed
Date published: 2023-04-18
Rated 5 out of 5 by from Best software for taxes I get more back from IRS when I use TurboTax. Previously, I did my taxes myself or used a box tax store.
Date published: 2023-04-18
Rated 5 out of 5 by from Chat works Kathleen was wonderful. She was friendly and professional. Thanks for your help.
Date published: 2023-04-18
Rated 4 out of 5 by from Quick and effective process Easy and quick for someone that doesnt have any type of experience
Date published: 2023-04-18
Rated 4 out of 5 by from Good Product but some issues The software was fine but had some technical issues. The software became unresponsive when I attempted to print my returns. Multiple times. I'm using a new Apple Laptop. Frustrating.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1032