TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 2 out of 5 by
Problematic Return from
Poor explanations regarding HSA accounts
MNy unanswered questions regarding HSA Accounts and no one seemed available to help. I expect IRS tokick back my return as a result. Probably next year I will find another source to help me prepare my return.
Date published: 2023-04-18
Rated 5 out of 5 by
null from
Super Helpful
This was my first time filing (post divorce) and I was nervous, however, this site helped me navigate everything to make it less overwhelming.
Date published: 2023-04-18
Rated 4 out of 5 by
JiggsCasey from
Filing = easy, picking the right TT product is not
Filing was mostly easy, but it is very confusing as to what product I was supposed to choose. Which led to a nasty surprise at the end when it came to pay.
Date published: 2023-04-18
Rated 5 out of 5 by
jnstree from
fast and easy to use
very easy to navigate fast service easy to fill the blanks and your done love using turbo and will continue to use until i no longer need to
Date published: 2023-04-18
Rated 5 out of 5 by
Unknown Writer from
Thanks TurboTax👍🏼
TurboTax helped me within 15 minutes with my late taxes. Since I was behind I had to download their software and everything from there was quick and easy. :)
Date published: 2023-04-18
Rated 5 out of 5 by
JoyceOnTheCoast from
Great way to file!
Easy to follow, have used it for several years. I have used it for several years and enjoy using it.
Date published: 2023-04-18
Rated 5 out of 5 by
StrangeSituationsOK from
Turbo tax took care of all the weird needs we had
I did self filing with several new to me issues and TurboTax was still as easy and clear as ever! Very happy with the time it took and the ease of use.
Date published: 2023-04-18
Rated 5 out of 5 by
Starree from
TurboTax did it again
Easy to navigate and easy to understand. I will use TurboTax again.
Date published: 2023-04-18
Rated 5 out of 5 by
Missy1954 from
TurboTax is thorough and efficient
It's good at asking questions and guiding you to find the answers. And is there's a problem (e.g., you used last year's PIN), it helps you fix it quickly--even on the last day!
Date published: 2023-04-18
Rated 1 out of 5 by
Pablo11111 from
Sucks!
Try to trick you into paying for a service that should be free
All TurboTax® Offerings Reviews - Page 1027
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Problematic Return from
Poor explanations regarding HSA accounts
MNy unanswered questions regarding HSA Accounts and no one seemed available to help. I expect IRS tokick back my return as a result. Probably next year I will find another source to help me prepare my return.
Date published: 2023-04-18
Rated 5 out of 5 by
null from
Super Helpful
This was my first time filing (post divorce) and I was nervous, however, this site helped me navigate everything to make it less overwhelming.
Date published: 2023-04-18
Rated 4 out of 5 by
JiggsCasey from
Filing = easy, picking the right TT product is not
Filing was mostly easy, but it is very confusing as to what product I was supposed to choose. Which led to a nasty surprise at the end when it came to pay.
Date published: 2023-04-18
Rated 5 out of 5 by
jnstree from
fast and easy to use
very easy to navigate fast service easy to fill the blanks and your done love using turbo and will continue to use until i no longer need to
Date published: 2023-04-18
Rated 5 out of 5 by
Unknown Writer from
Thanks TurboTax👍🏼
TurboTax helped me within 15 minutes with my late taxes. Since I was behind I had to download their software and everything from there was quick and easy. :)
Date published: 2023-04-18
Rated 5 out of 5 by
JoyceOnTheCoast from
Great way to file!
Easy to follow, have used it for several years. I have used it for several years and enjoy using it.
Date published: 2023-04-18
Rated 5 out of 5 by
StrangeSituationsOK from
Turbo tax took care of all the weird needs we had
I did self filing with several new to me issues and TurboTax was still as easy and clear as ever! Very happy with the time it took and the ease of use.
Date published: 2023-04-18
Rated 5 out of 5 by
Starree from
TurboTax did it again
Easy to navigate and easy to understand. I will use TurboTax again.
Date published: 2023-04-18
Rated 5 out of 5 by
Missy1954 from
TurboTax is thorough and efficient
It's good at asking questions and guiding you to find the answers. And is there's a problem (e.g., you used last year's PIN), it helps you fix it quickly--even on the last day!
Date published: 2023-04-18
Rated 1 out of 5 by
Pablo11111 from
Sucks!
Try to trick you into paying for a service that should be free
All TurboTax® Offerings Reviews - Page 1027
Date published: 2023-04-18