TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from USER FRIENDS I am impressed with the detail of the questions asked.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbotax is only way to go! There were many new things that I had been asked from previous file. But representatives from live call were definately helpful! Thank you so much!
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax A great and easy experience! Especially as a college student with a couple of part-time jobs over the past years. It was quick and easy to do and it saved my life and got me the money I earned!
Date published: 2021-02-26
Rated 4 out of 5 by from Over all very good, fair price So, when I tried to import sales of stocks, it wouldn't allow it, could have been my investment company or could have been Turbo Tax. Overall excellent experience, just a couple little catch points
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax makes tax prep a lot easier. I like your product, but I really wish you would add some accessibility features to make it easier to see your screens. Like bigger font and more contrast. Older eyes need a little help.
Date published: 2021-02-26
Rated 4 out of 5 by from TurboTax pulled through First time filing as a married couple. Got majority of it completed then ran into some issues but Joseph got a hold of us and got it squared away
Date published: 2021-02-26
Rated 4 out of 5 by from Turbo Tax Review I had to use the Live expert and she was great at explaining everything to me and answered all my questions. The way the system is designed is crap! You click where they ask you to and a blank screen opens up. First time this happened I thought everything had been erased. Turns out it opens a new screen under a new tab that is blank and you have to go to the original tab to see where you were going/being sent. JUST OPEN THE SCREEN IN THE ORIGINAL!!!!
Date published: 2021-02-26
Rated 5 out of 5 by from Great Service Again in 2020 Great Value! Very informative... Questions answered and very helpful as always, Great Experience! Thanks...
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is the best! It was very easy and self explanatory. Definitely recommend.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbotax is double D's Free hell yeah sounds good to me let me find out a one TIME!!!!!!!!!!
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 1027
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from USER FRIENDS I am impressed with the detail of the questions asked.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbotax is only way to go! There were many new things that I had been asked from previous file. But representatives from live call were definately helpful! Thank you so much!
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax A great and easy experience! Especially as a college student with a couple of part-time jobs over the past years. It was quick and easy to do and it saved my life and got me the money I earned!
Date published: 2021-02-26
Rated 4 out of 5 by from Over all very good, fair price So, when I tried to import sales of stocks, it wouldn't allow it, could have been my investment company or could have been Turbo Tax. Overall excellent experience, just a couple little catch points
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax makes tax prep a lot easier. I like your product, but I really wish you would add some accessibility features to make it easier to see your screens. Like bigger font and more contrast. Older eyes need a little help.
Date published: 2021-02-26
Rated 4 out of 5 by from TurboTax pulled through First time filing as a married couple. Got majority of it completed then ran into some issues but Joseph got a hold of us and got it squared away
Date published: 2021-02-26
Rated 4 out of 5 by from Turbo Tax Review I had to use the Live expert and she was great at explaining everything to me and answered all my questions. The way the system is designed is crap! You click where they ask you to and a blank screen opens up. First time this happened I thought everything had been erased. Turns out it opens a new screen under a new tab that is blank and you have to go to the original tab to see where you were going/being sent. JUST OPEN THE SCREEN IN THE ORIGINAL!!!!
Date published: 2021-02-26
Rated 5 out of 5 by from Great Service Again in 2020 Great Value! Very informative... Questions answered and very helpful as always, Great Experience! Thanks...
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is the best! It was very easy and self explanatory. Definitely recommend.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbotax is double D's Free hell yeah sounds good to me let me find out a one TIME!!!!!!!!!!
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 1027