TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Great Helped through everything , use with ease and fast too!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax is great Was having some trouble with 1095-A form and called several times and your employees walked me right through it. So very helpful?
Date published: 2023-04-18
Rated 5 out of 5 by from Great Service Jessica was so helpful in finding last year’s errors and helping me correct.
Date published: 2023-04-18
Rated 5 out of 5 by from 2022 tax return Very helpful and patient, especially while my internet connection hindered us form being able to screen share.
Date published: 2023-04-18
Rated 5 out of 5 by from Love TurboTax! Easy to use. Walks you right through the maze of requirements.
Date published: 2023-04-18
Rated 1 out of 5 by from Return rejected multiple times After telling me I qualified for a certain tax credit my return was rejected multiple times and customer service offered little to no help. Last time I will use turbo tax
Date published: 2023-04-18
Rated 4 out of 5 by from title I was gonna review, but now I'm not really intuit.
Date published: 2023-04-18
Rated 2 out of 5 by from Poor explanations regarding HSA accounts MNy unanswered questions regarding HSA Accounts and no one seemed available to help. I expect IRS tokick back my return as a result. Probably next year I will find another source to help me prepare my return.
Date published: 2023-04-18
Rated 5 out of 5 by from Super Helpful This was my first time filing (post divorce) and I was nervous, however, this site helped me navigate everything to make it less overwhelming.
Date published: 2023-04-18
Rated 4 out of 5 by from Filing = easy, picking the right TT product is not Filing was mostly easy, but it is very confusing as to what product I was supposed to choose. Which led to a nasty surprise at the end when it came to pay.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1020
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Helped through everything , use with ease and fast too!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax is great Was having some trouble with 1095-A form and called several times and your employees walked me right through it. So very helpful?
Date published: 2023-04-18
Rated 5 out of 5 by from Great Service Jessica was so helpful in finding last year’s errors and helping me correct.
Date published: 2023-04-18
Rated 5 out of 5 by from 2022 tax return Very helpful and patient, especially while my internet connection hindered us form being able to screen share.
Date published: 2023-04-18
Rated 5 out of 5 by from Love TurboTax! Easy to use. Walks you right through the maze of requirements.
Date published: 2023-04-18
Rated 1 out of 5 by from Return rejected multiple times After telling me I qualified for a certain tax credit my return was rejected multiple times and customer service offered little to no help. Last time I will use turbo tax
Date published: 2023-04-18
Rated 4 out of 5 by from title I was gonna review, but now I'm not really intuit.
Date published: 2023-04-18
Rated 2 out of 5 by from Poor explanations regarding HSA accounts MNy unanswered questions regarding HSA Accounts and no one seemed available to help. I expect IRS tokick back my return as a result. Probably next year I will find another source to help me prepare my return.
Date published: 2023-04-18
Rated 5 out of 5 by from Super Helpful This was my first time filing (post divorce) and I was nervous, however, this site helped me navigate everything to make it less overwhelming.
Date published: 2023-04-18
Rated 4 out of 5 by from Filing = easy, picking the right TT product is not Filing was mostly easy, but it is very confusing as to what product I was supposed to choose. Which led to a nasty surprise at the end when it came to pay.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1020