TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 1 out of 5 by from online is way more expensive have no idea why filing using this online is way more expensive than any other method if i had access to buying it another way i would have this is stupid
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is user-friendly! I get nervous filing my taxes, but TurboTax makes me feel confident.
Date published: 2023-04-18
Rated 5 out of 5 by from Good except for one small problem. Fast and efficient. For me, the only glitch was being stuck in a verification loop: I had downloaded a 1099-B from my broker (Morgan Stanley) that had no "box 1b", but TurboTax refused to accept a blank entry for the field.
Date published: 2023-04-18
Rated 5 out of 5 by from turbotax is my go-to every year! Turbotax is easy and accurate. Definitely my go-to for tax prep every year.
Date published: 2023-04-18
Rated 4 out of 5 by from Fairly simple I did need to talk with someone and it was quick and easy
Date published: 2023-04-18
Rated 5 out of 5 by from Best Tax app ever 😁 I have been using TurboTax for 15 years it is very easy and takes less than an hour to file my taxes.
Date published: 2023-04-18
Rated 5 out of 5 by from Amazing Service My experience was fantastic! Easy, quick, and efficient.
Date published: 2023-04-18
Rated 5 out of 5 by from TURBO TAX IS GREAT TURBO TAX IS EASY TO USE AND HAS HELPFUL TIPS ALONG THE WAY THAT MAKES SURE YOUR ABLE TO FOLLOW ALONG AND GET YOUR TAXES DONE
Date published: 2023-04-18
Rated 5 out of 5 by from So easy! Very helpful and very easy to use. Been using it for years and will continue to do so.
Date published: 2023-04-18
Rated 4 out of 5 by from Great except... ...automatically guiding me go to go through (and then ultimately adding) Form 3554 when I'm not a business owner gave a me a heart attack, as there was no easy way, guidance, or instructions on how to delete it. Took about 15-20 minutes of frantic Google searching (the TurboTax support page was not helpful) plus trial and error to figure out how to delete it within the downloaded desktop version.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1011
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from online is way more expensive have no idea why filing using this online is way more expensive than any other method if i had access to buying it another way i would have this is stupid
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is user-friendly! I get nervous filing my taxes, but TurboTax makes me feel confident.
Date published: 2023-04-18
Rated 5 out of 5 by from Good except for one small problem. Fast and efficient. For me, the only glitch was being stuck in a verification loop: I had downloaded a 1099-B from my broker (Morgan Stanley) that had no "box 1b", but TurboTax refused to accept a blank entry for the field.
Date published: 2023-04-18
Rated 5 out of 5 by from turbotax is my go-to every year! Turbotax is easy and accurate. Definitely my go-to for tax prep every year.
Date published: 2023-04-18
Rated 4 out of 5 by from Fairly simple I did need to talk with someone and it was quick and easy
Date published: 2023-04-18
Rated 5 out of 5 by from Best Tax app ever 😁 I have been using TurboTax for 15 years it is very easy and takes less than an hour to file my taxes.
Date published: 2023-04-18
Rated 5 out of 5 by from Amazing Service My experience was fantastic! Easy, quick, and efficient.
Date published: 2023-04-18
Rated 5 out of 5 by from TURBO TAX IS GREAT TURBO TAX IS EASY TO USE AND HAS HELPFUL TIPS ALONG THE WAY THAT MAKES SURE YOUR ABLE TO FOLLOW ALONG AND GET YOUR TAXES DONE
Date published: 2023-04-18
Rated 5 out of 5 by from So easy! Very helpful and very easy to use. Been using it for years and will continue to do so.
Date published: 2023-04-18
Rated 4 out of 5 by from Great except... ...automatically guiding me go to go through (and then ultimately adding) Form 3554 when I'm not a business owner gave a me a heart attack, as there was no easy way, guidance, or instructions on how to delete it. Took about 15-20 minutes of frantic Google searching (the TurboTax support page was not helpful) plus trial and error to figure out how to delete it within the downloaded desktop version.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1011