TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 2 out of 5 by from Deduction or not? I completed filing my taxes but Turbotax said I had student loan interest and I needed to upgrade to Deluxe in order to get my return completed, I was unable to find any interest. So I upgraded, $40. I was then informed the fee for upgrading would be deducted. I once again completed filing and, guess what, no interest was found and the upgrade fee was not deducted. I was then charged $80 instead of $40 for upgrading to the Deluxe version. DO NOT UPGRADE TO DELUXE!!!
Date published: 2021-02-24
Rated 5 out of 5 by from Easy to use Easy to use. Pretty quick and straightforward. Fees are getting higher it seems each year
Date published: 2021-02-24
Rated 5 out of 5 by from Very Easy to Use Very easy step by step instructions. Even if you have never used it before, it is simple to follow.
Date published: 2021-02-24
Rated 5 out of 5 by from Great Product! I've used Turbo Tax for a number of years and find it easy to use and really like it. I will continue to use the product.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is very proactive, Excellent stuff!! I had used Turbo Tax because it is excellent. The Turbo Tax-staff are professional!
Date published: 2021-02-24
Rated 5 out of 5 by from Fast n easy Fast and easy nice ans easy love it very nice friendly
Date published: 2021-02-24
Rated 5 out of 5 by from Easy Breezy Very simple. It took me less than 1 hour to complete everything and transmit!
Date published: 2021-02-24
Rated 5 out of 5 by from Easy to use!! I was well pleased with the ease of use of this website, and I'll be using it again in the years to come!!!
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo Tax is simple, easy to use and the best product on the market for completing taxes!
Date published: 2021-02-24
Rated 4 out of 5 by from Easy Flow We appreciate the added videos and we find it is easy to navigate.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 102
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Deduction or not? I completed filing my taxes but Turbotax said I had student loan interest and I needed to upgrade to Deluxe in order to get my return completed, I was unable to find any interest. So I upgraded, $40. I was then informed the fee for upgrading would be deducted. I once again completed filing and, guess what, no interest was found and the upgrade fee was not deducted. I was then charged $80 instead of $40 for upgrading to the Deluxe version. DO NOT UPGRADE TO DELUXE!!!
Date published: 2021-02-24
Rated 5 out of 5 by from Easy to use Easy to use. Pretty quick and straightforward. Fees are getting higher it seems each year
Date published: 2021-02-24
Rated 5 out of 5 by from Very Easy to Use Very easy step by step instructions. Even if you have never used it before, it is simple to follow.
Date published: 2021-02-24
Rated 5 out of 5 by from Great Product! I've used Turbo Tax for a number of years and find it easy to use and really like it. I will continue to use the product.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is very proactive, Excellent stuff!! I had used Turbo Tax because it is excellent. The Turbo Tax-staff are professional!
Date published: 2021-02-24
Rated 5 out of 5 by from Fast n easy Fast and easy nice ans easy love it very nice friendly
Date published: 2021-02-24
Rated 5 out of 5 by from Easy Breezy Very simple. It took me less than 1 hour to complete everything and transmit!
Date published: 2021-02-24
Rated 5 out of 5 by from Easy to use!! I was well pleased with the ease of use of this website, and I'll be using it again in the years to come!!!
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo Tax is simple, easy to use and the best product on the market for completing taxes!
Date published: 2021-02-24
Rated 4 out of 5 by from Easy Flow We appreciate the added videos and we find it is easy to navigate.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 102