TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Excellent experience So smooth experience definitely using again in the next coming years
Date published: 2021-03-02
Rated 2 out of 5 by from No way to reject the upgrade I like how easy Turbotax is to use, but I absolutely hate that I am forced to upgrade with no ability to deny the fee.
Date published: 2021-03-02
Rated 5 out of 5 by from filing my taxes was made very easy using turbo tax After I wasn't successful using the live chat feature, my fault. I made an appointment to speak with an expert. He was VERY patient and answered all my questions and explained why. I understood everything I was doing on my return. I never felt rushed which i really appreciated. I will use this service again
Date published: 2021-03-02
Rated 4 out of 5 by from good step by step everything was in order and easy to navigate while doing the forms.
Date published: 2021-03-02
Rated 2 out of 5 by from Easy to add charges I tried to engage with someone about my turbo tax charges but couldn't. Did not want to pay an additional 40 simply to remove the cost from my refund. Just so happened I tried in Feb, then the following day (March) Turbo tax price changed.
Date published: 2021-03-02
Rated 5 out of 5 by from Using TTax for over 30 years TTax figured out that I qualifies for some of the CARES Act payments, which I had no idea of.
Date published: 2021-03-02
Rated 5 out of 5 by from Amazing Turbo tax live was phenomenal! Brandon was incredibly helpful and so very kind!
Date published: 2021-03-02
Rated 5 out of 5 by from KEEPING CURRENT ALWAYS PROMPTS YOU, KEEPS UP TO DATE., AND ESAY EDIT REVIEW
Date published: 2021-03-02
Rated 5 out of 5 by from GREAT!! Very easy to use, makes taxes simple! Very satisfied
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo tax was awesome Very thorough and easy to navigate. An overall wondrful experience.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 1008
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Excellent experience So smooth experience definitely using again in the next coming years
Date published: 2021-03-02
Rated 2 out of 5 by from No way to reject the upgrade I like how easy Turbotax is to use, but I absolutely hate that I am forced to upgrade with no ability to deny the fee.
Date published: 2021-03-02
Rated 5 out of 5 by from filing my taxes was made very easy using turbo tax After I wasn't successful using the live chat feature, my fault. I made an appointment to speak with an expert. He was VERY patient and answered all my questions and explained why. I understood everything I was doing on my return. I never felt rushed which i really appreciated. I will use this service again
Date published: 2021-03-02
Rated 4 out of 5 by from good step by step everything was in order and easy to navigate while doing the forms.
Date published: 2021-03-02
Rated 2 out of 5 by from Easy to add charges I tried to engage with someone about my turbo tax charges but couldn't. Did not want to pay an additional 40 simply to remove the cost from my refund. Just so happened I tried in Feb, then the following day (March) Turbo tax price changed.
Date published: 2021-03-02
Rated 5 out of 5 by from Using TTax for over 30 years TTax figured out that I qualifies for some of the CARES Act payments, which I had no idea of.
Date published: 2021-03-02
Rated 5 out of 5 by from Amazing Turbo tax live was phenomenal! Brandon was incredibly helpful and so very kind!
Date published: 2021-03-02
Rated 5 out of 5 by from KEEPING CURRENT ALWAYS PROMPTS YOU, KEEPS UP TO DATE., AND ESAY EDIT REVIEW
Date published: 2021-03-02
Rated 5 out of 5 by from GREAT!! Very easy to use, makes taxes simple! Very satisfied
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo tax was awesome Very thorough and easy to navigate. An overall wondrful experience.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 1008