TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 1 out of 5 by from Waste The main reason to get this was to simplify my tax filing and this isn't the first time efiling hasn't worked. Not sure why I keep buying the software.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy and Helpful I used TurboTax for my personal and small business (sole proprietor) income. It was super easy to find all my deductions and tax breaks, and when there was a glitch, I received live, in-person help almost immediately.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy, quick and great customer service We've used TurboTax for more than 10 years and always had a great experience. It's really easy to use, idiot proof & great customer service if I have questions. Definitely recommend.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax makes taxes easy Easy product with great explanation. Love that I can pickup where I left off.
Date published: 2023-04-18
Rated 5 out of 5 by from turbo tax is awesome easy to work with awesome help and easy for all ages
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is awesome Yes I liked it it was easy and fun to me and my team
Date published: 2023-04-18
Rated 5 out of 5 by from Easy and excellent So easy to use gives step by step instructions. I'll never go back to HR Block or a tax preparer.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is great! Always so easy to use and get our refund fast! No complaints!
Date published: 2023-04-18
Rated 3 out of 5 by from Trapped in Deluxe I felt like I paid for deluxe and couldn't downgrade the service. Knowing I am using the standard deduction, I definitely did not need the deluxe service but couldn't figure out how to not use it as I'm filing last minute and have a busy day ahead.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo tax helps a lot Always have a good experience with turbo tax. Will use again next year
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1005
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Waste The main reason to get this was to simplify my tax filing and this isn't the first time efiling hasn't worked. Not sure why I keep buying the software.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy and Helpful I used TurboTax for my personal and small business (sole proprietor) income. It was super easy to find all my deductions and tax breaks, and when there was a glitch, I received live, in-person help almost immediately.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy, quick and great customer service We've used TurboTax for more than 10 years and always had a great experience. It's really easy to use, idiot proof & great customer service if I have questions. Definitely recommend.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax makes taxes easy Easy product with great explanation. Love that I can pickup where I left off.
Date published: 2023-04-18
Rated 5 out of 5 by from turbo tax is awesome easy to work with awesome help and easy for all ages
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is awesome Yes I liked it it was easy and fun to me and my team
Date published: 2023-04-18
Rated 5 out of 5 by from Easy and excellent So easy to use gives step by step instructions. I'll never go back to HR Block or a tax preparer.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is great! Always so easy to use and get our refund fast! No complaints!
Date published: 2023-04-18
Rated 3 out of 5 by from Trapped in Deluxe I felt like I paid for deluxe and couldn't downgrade the service. Knowing I am using the standard deduction, I definitely did not need the deluxe service but couldn't figure out how to not use it as I'm filing last minute and have a busy day ahead.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo tax helps a lot Always have a good experience with turbo tax. Will use again next year
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1005