TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Another successful year with TurboTax! I have filed our tax returns using TurboTax for 20+ years and have never had any problems.
Date published: 2021-05-15
Rated 5 out of 5 by from Immediate Response! Had an issue with depreciation. Agents were so amazing and patient! Will refer always!
Date published: 2021-05-15
Rated 3 out of 5 by from The HELP button didn't work for the entire process Ridiculous! Tried to use the HELP button for clarification on the various line items only to be told, didn't exist. Also, bought the MAC version (my fault) by mistake from Costco and after realizing my mistake, I can't get the refund. Frustrated!
Date published: 2021-05-15
Rated 5 out of 5 by from Easy Breezy Simple and easy to use. Guided me through step by step and explained all the way.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is awesome I consulted with four different associates and they are were pleasant and knowledgeable...MOST REFRESHING AND RELIEFFUL EXPERIENCE I HAVE EVER HAD WITH TURBOTAX....
Date published: 2021-05-15
Rated 4 out of 5 by from Not always easy terminology Live expert was very helpful. Turbo tax sometimes uses words that are difficult to understand.
Date published: 2021-05-15
Rated 5 out of 5 by from Easy to use Turbo tax was very easy to use, and I really appreciate the fact that its free. Helps to keep money in my pocket.
Date published: 2021-05-15
Rated 5 out of 5 by from Good stuff Turbo tax Easy to use and efficient! It helps make sense of the tax system!
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax Recommendation I have been using Turbo Tax for years and it just keeps getting better and better. This year included some simplifications that made it even better. Entering the data on my Stock purchases and sales were especially good and I was seriously impressed with how fast and easy that part went! The Schedule C (s) were also easy to do. Much of the data was downloaded and entered quickly from Rideshare sources. Highly recommend this method of doing your taxes to avoid paying a whole lot more elsewhere!
Date published: 2021-05-15
Rated 4 out of 5 by from Great Love that most info is imported for me and that I can review previous year returns
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 997
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Another successful year with TurboTax! I have filed our tax returns using TurboTax for 20+ years and have never had any problems.
Date published: 2021-05-15
Rated 5 out of 5 by from Immediate Response! Had an issue with depreciation. Agents were so amazing and patient! Will refer always!
Date published: 2021-05-15
Rated 3 out of 5 by from The HELP button didn't work for the entire process Ridiculous! Tried to use the HELP button for clarification on the various line items only to be told, didn't exist. Also, bought the MAC version (my fault) by mistake from Costco and after realizing my mistake, I can't get the refund. Frustrated!
Date published: 2021-05-15
Rated 5 out of 5 by from Easy Breezy Simple and easy to use. Guided me through step by step and explained all the way.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is awesome I consulted with four different associates and they are were pleasant and knowledgeable...MOST REFRESHING AND RELIEFFUL EXPERIENCE I HAVE EVER HAD WITH TURBOTAX....
Date published: 2021-05-15
Rated 4 out of 5 by from Not always easy terminology Live expert was very helpful. Turbo tax sometimes uses words that are difficult to understand.
Date published: 2021-05-15
Rated 5 out of 5 by from Easy to use Turbo tax was very easy to use, and I really appreciate the fact that its free. Helps to keep money in my pocket.
Date published: 2021-05-15
Rated 5 out of 5 by from Good stuff Turbo tax Easy to use and efficient! It helps make sense of the tax system!
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax Recommendation I have been using Turbo Tax for years and it just keeps getting better and better. This year included some simplifications that made it even better. Entering the data on my Stock purchases and sales were especially good and I was seriously impressed with how fast and easy that part went! The Schedule C (s) were also easy to do. Much of the data was downloaded and entered quickly from Rideshare sources. Highly recommend this method of doing your taxes to avoid paying a whole lot more elsewhere!
Date published: 2021-05-15
Rated 4 out of 5 by from Great Love that most info is imported for me and that I can review previous year returns
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 997