TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from TurboTax is the only way to go! I've used turbotax for 9 years now. It is always a smooth process. Cheaper than anything out there and I always get back the most with them! Thank You Turbo Tax!
Date published: 2023-04-18
Rated 4 out of 5 by from Good software, live help pretty useless I would get the basic without live help. Maybe because I filed the day before deadline, but the live help on the phone hung up on me out of nowhere, and then the live chat wasn't very much helpful. I basically just used Google, which was more helpful. However, the FAQ search bar option was useful.
Date published: 2023-04-18
Rated 2 out of 5 by from Your so-called "consents" are poorly done Your two "consents" for sharing of the tax information that TurboTax presents near the end of the process are shockingly improper. It seemed like simply an information gathering screen for the tax return signatures, but it is a consent to share our private tax info! Worse, I could not go back and withdraw the consent. Even worse, the "fine print" was difficult to read in a little box that required scrolling to read more than a couple sentences at a time, with the key information in the last couple sentences.
Date published: 2023-04-18
Rated 5 out of 5 by from THE BEST turbo tax has been my tax preparer for years. They are the best
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax makes tax season less stressful. Any info needed by the preparer is offered in each section, if any questions occur. Options are available to edit info inserted into return; Turbo Tax alerts preparer that info is missing or incorrect. One can always return to any section to review or edit info.
Date published: 2023-04-18
Rated 5 out of 5 by from great and helpful - very smooth - recommend Happy with the product - Very fast - did the filling in less than 3 hours
Date published: 2023-04-18
Rated 5 out of 5 by from 2022 Easy to use ! Been using Turbotax for that reason.
Date published: 2023-04-18
Rated 3 out of 5 by from Turbotax is getting sneakier Charge for credit card payment should be informed ahead not sprung at the back end... sneaky
Date published: 2023-04-18
Rated 5 out of 5 by from The turbo tax help assistant person, was awesome. The turbo tax agent was very helpful and knowledgeable about how to help in my particular situations.
Date published: 2023-04-18
Rated 5 out of 5 by from Excellent Excellent job I don’t have any problem so far. I Recomend this site
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 993
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is the only way to go! I've used turbotax for 9 years now. It is always a smooth process. Cheaper than anything out there and I always get back the most with them! Thank You Turbo Tax!
Date published: 2023-04-18
Rated 4 out of 5 by from Good software, live help pretty useless I would get the basic without live help. Maybe because I filed the day before deadline, but the live help on the phone hung up on me out of nowhere, and then the live chat wasn't very much helpful. I basically just used Google, which was more helpful. However, the FAQ search bar option was useful.
Date published: 2023-04-18
Rated 2 out of 5 by from Your so-called "consents" are poorly done Your two "consents" for sharing of the tax information that TurboTax presents near the end of the process are shockingly improper. It seemed like simply an information gathering screen for the tax return signatures, but it is a consent to share our private tax info! Worse, I could not go back and withdraw the consent. Even worse, the "fine print" was difficult to read in a little box that required scrolling to read more than a couple sentences at a time, with the key information in the last couple sentences.
Date published: 2023-04-18
Rated 5 out of 5 by from THE BEST turbo tax has been my tax preparer for years. They are the best
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax makes tax season less stressful. Any info needed by the preparer is offered in each section, if any questions occur. Options are available to edit info inserted into return; Turbo Tax alerts preparer that info is missing or incorrect. One can always return to any section to review or edit info.
Date published: 2023-04-18
Rated 5 out of 5 by from great and helpful - very smooth - recommend Happy with the product - Very fast - did the filling in less than 3 hours
Date published: 2023-04-18
Rated 5 out of 5 by from 2022 Easy to use ! Been using Turbotax for that reason.
Date published: 2023-04-18
Rated 3 out of 5 by from Turbotax is getting sneakier Charge for credit card payment should be informed ahead not sprung at the back end... sneaky
Date published: 2023-04-18
Rated 5 out of 5 by from The turbo tax help assistant person, was awesome. The turbo tax agent was very helpful and knowledgeable about how to help in my particular situations.
Date published: 2023-04-18
Rated 5 out of 5 by from Excellent Excellent job I don’t have any problem so far. I Recomend this site
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 993