TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from It says free federal and state but it is not Tricked me at the end to buy state tax online trasmit, that only cost $1 to mail from our town.
Date published: 2023-04-18
Rated 3 out of 5 by from Definitely Inferior to Previous Versions Unlike previous CD version, I found no way to import prior year data. Only answer in Help referred to 2018. No running balance of refund or owe. My bank didn't provide a 1099-INT (maybe because it was a small amount) This version didn't allow reporting w/o a 1099-INT. Program timed out while I was working - an annoyance. As they say, it it ain't broke, don't fix it. You broke it.
Date published: 2023-04-18
Rated 5 out of 5 by from Great just long it was fine although I wish you did not have to answer questions for some things when they dont pop up like control number that it would just say hey you might not have this.
Date published: 2023-04-18
Rated 4 out of 5 by from convenient Easy to navigate. Directed me to exactly where I had to find pertinent information for filing.
Date published: 2023-04-18
Rated 5 out of 5 by from graet was fast and easy, thank you. Will be using again and tell family
Date published: 2023-04-18
Rated 1 out of 5 by from No clue what happened?? I had to pay federal and state taxes. I efiled and paid federal via credit card but didnt have that option for state so i had to use bank direct. Did not receive a confirmation of either and then at the end it says I still have to mail another check to my state? No clue if I am getting charged twice, if things are taken care of or what.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax is great just finished my 2021 return. I'm very satisfied and highly recommend
Date published: 2023-04-18
Rated 4 out of 5 by from Cool Worked hrjeaguerjgjdsihdwihriehirwhurwgidrehiedhiehirhi
Date published: 2023-04-18
Rated 5 out of 5 by from Tina C. is Amazing Ran into an issue submitting my return and Tina C. joined Chat support and helped me fix it quickly and accurately. Thanks, Tina!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax is Awesome Simple and easy do it your self format. Great help when filling out taxes.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 989
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from It says free federal and state but it is not Tricked me at the end to buy state tax online trasmit, that only cost $1 to mail from our town.
Date published: 2023-04-18
Rated 3 out of 5 by from Definitely Inferior to Previous Versions Unlike previous CD version, I found no way to import prior year data. Only answer in Help referred to 2018. No running balance of refund or owe. My bank didn't provide a 1099-INT (maybe because it was a small amount) This version didn't allow reporting w/o a 1099-INT. Program timed out while I was working - an annoyance. As they say, it it ain't broke, don't fix it. You broke it.
Date published: 2023-04-18
Rated 5 out of 5 by from Great just long it was fine although I wish you did not have to answer questions for some things when they dont pop up like control number that it would just say hey you might not have this.
Date published: 2023-04-18
Rated 4 out of 5 by from convenient Easy to navigate. Directed me to exactly where I had to find pertinent information for filing.
Date published: 2023-04-18
Rated 5 out of 5 by from graet was fast and easy, thank you. Will be using again and tell family
Date published: 2023-04-18
Rated 1 out of 5 by from No clue what happened?? I had to pay federal and state taxes. I efiled and paid federal via credit card but didnt have that option for state so i had to use bank direct. Did not receive a confirmation of either and then at the end it says I still have to mail another check to my state? No clue if I am getting charged twice, if things are taken care of or what.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax is great just finished my 2021 return. I'm very satisfied and highly recommend
Date published: 2023-04-18
Rated 4 out of 5 by from Cool Worked hrjeaguerjgjdsihdwihriehirwhurwgidrehiedhiehirhi
Date published: 2023-04-18
Rated 5 out of 5 by from Tina C. is Amazing Ran into an issue submitting my return and Tina C. joined Chat support and helped me fix it quickly and accurately. Thanks, Tina!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbotax is Awesome Simple and easy do it your self format. Great help when filling out taxes.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 989