TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great Speed and accuracy is defined... It is awesomely put together.
Date published: 2021-05-16
Rated 5 out of 5 by from Incredible Helpful I was doing my taxes with TurboTax since 2012. This year I was worried about the issues that 2020 comes with. I appreciate that Turbo Tax is prepared and update with this new changes. Thanks.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax was very helpfull I'm slow and it took a while, but you had a lot of info to read and help me along!
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax Got me through it! Ahhhhh, I'm done!! From now on, I will use the online version. In the past, I have purchased the CD from Costco. This was quick and also recommended where I needed to upgrade.
Date published: 2021-05-16
Rated 5 out of 5 by from Quick and Easy Everything went smoothly we finished filing together in less than an hour. Would highly recommend using TurboTax!!!
Date published: 2021-05-16
Rated 5 out of 5 by from EASY Everything was well laid out and easy to understand. If I wasn't sure about something, there was an icon to click on to give me information. I had a bit of trouble finding where to enter spousal support, but I clicked on a few icons and found the one that took me there.
Date published: 2021-05-16
Rated 3 out of 5 by from Tax Process is Good but Filing Process is NOT Overall, TurboTax did it's job; however, when I e-filed one of my family member's returns and it was rejected by the state, I had already paid the filing fee. I tried over and over to e-file the return, but it just wouldn't go through (I assume because of something in the return itself). We ended up mailing it, but I was still out the $25 filing fee. There has to be something in place to keep this from happening, and only charge the card IF the return is ACCEPTED!!!
Date published: 2021-05-16
Rated 3 out of 5 by from No worse than last year Don't understand why if I am buying your product I can't efile both state and federal tax w/o charge.
Date published: 2021-05-16
Rated 5 out of 5 by from Easy Peasy! I have used Turbo Tax several times and I have never been frustrated with the process; simple instructions and easy to use.
Date published: 2021-05-16
Rated 4 out of 5 by from made a crazy year simple with Covid and all the changes last year, I was worried about how hard this years taxes would be. Turbotax walked me through everything and made sense of everything. Happy to be past 2020.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 987
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great Speed and accuracy is defined... It is awesomely put together.
Date published: 2021-05-16
Rated 5 out of 5 by from Incredible Helpful I was doing my taxes with TurboTax since 2012. This year I was worried about the issues that 2020 comes with. I appreciate that Turbo Tax is prepared and update with this new changes. Thanks.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax was very helpfull I'm slow and it took a while, but you had a lot of info to read and help me along!
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax Got me through it! Ahhhhh, I'm done!! From now on, I will use the online version. In the past, I have purchased the CD from Costco. This was quick and also recommended where I needed to upgrade.
Date published: 2021-05-16
Rated 5 out of 5 by from Quick and Easy Everything went smoothly we finished filing together in less than an hour. Would highly recommend using TurboTax!!!
Date published: 2021-05-16
Rated 5 out of 5 by from EASY Everything was well laid out and easy to understand. If I wasn't sure about something, there was an icon to click on to give me information. I had a bit of trouble finding where to enter spousal support, but I clicked on a few icons and found the one that took me there.
Date published: 2021-05-16
Rated 3 out of 5 by from Tax Process is Good but Filing Process is NOT Overall, TurboTax did it's job; however, when I e-filed one of my family member's returns and it was rejected by the state, I had already paid the filing fee. I tried over and over to e-file the return, but it just wouldn't go through (I assume because of something in the return itself). We ended up mailing it, but I was still out the $25 filing fee. There has to be something in place to keep this from happening, and only charge the card IF the return is ACCEPTED!!!
Date published: 2021-05-16
Rated 3 out of 5 by from No worse than last year Don't understand why if I am buying your product I can't efile both state and federal tax w/o charge.
Date published: 2021-05-16
Rated 5 out of 5 by from Easy Peasy! I have used Turbo Tax several times and I have never been frustrated with the process; simple instructions and easy to use.
Date published: 2021-05-16
Rated 4 out of 5 by from made a crazy year simple with Covid and all the changes last year, I was worried about how hard this years taxes would be. Turbotax walked me through everything and made sense of everything. Happy to be past 2020.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 987