TURBOTAX LIVE CUSTOMER REVIEWS
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TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 3 out of 5 by
airob from
Charged for Premium Services
I lost count of how many times I tried to remove Premium Services from my total tally at the end. I did not use any premium services and over the course of 3 weeks I tried countless times to remove it before doing my final filing. Every time I tried the page would go blank and I would start again. It was an unnecessary charge of $44 and I am not happy about it.
Date published: 2022-04-18
Rated 5 out of 5 by
Sailor Cliff from
Outstanding Tax Preparation Software - The Best
This is an excellent assist software product which I've used for many years now. I went away from it for one year and found the competitor product to be less user friendly and much more difficult to use. this by far has been the best product I've seen on the market to date. I would recommend its use to anyone.
Date published: 2022-04-18
Rated 5 out of 5 by
AdamHartlaub114 from
Love TurboTax
I've used this product for many years, and it gets better every year. It makes something like filing my taxes, which is a very painful process for me, very smooth and easy to navigate. As a user experience professional, I highly recommend the UX of TurboTax. They make a painful process very simple and easy to follow!
Date published: 2022-04-18
Rated 5 out of 5 by
Mark111456 from
TurboTax is Great.
Helped me find my full amount. Thank you for a wonderful application.
Date published: 2022-04-18
Rated 5 out of 5 by
MikeM20222 from
Excellent
Great program, easy to use. Reasonably priced. Will use again.
Date published: 2022-04-18
Rated 4 out of 5 by
Feeling ripped off 2022 from
Like that it's partnered with my bank account
I'm not sure I would do this again. I did like that it was partnered with my bank. However, there were too many side things to fill out that ended up not even being used-ie deductions I dug out, entered, then found out a standard was better. LIVE SUPPORT WAS A WASTE OF MONEY! I specifically chose the not free version so I could use a live support option. When they "called" me, it said I had been disconnected, it was the last time I would hear from them, and then automatically disconnected the call. Luckily I was eventually able to figure out the issue myself after a long while of searching the site, googling, & clicking the right option. If you are going to offer the option & CHARGE PEOPLE MONEY, the option should work.
Date published: 2022-04-18
Rated 5 out of 5 by
rsnyder28 from
Always easy and thorough
It's always very easy to use and very complete. I've used it for years, and can't think of doing anything else.
Date published: 2022-04-18
Rated 4 out of 5 by
Pecker12 from
Good product
Good experience no problems that wasn't solved, thank you
Date published: 2022-04-18
Rated 4 out of 5 by
erick 11 from
general service
entering the information should be easier and not to complicated, such as we need to see the same type of format fill out when you check the forms not only questionnaire that confuse the where you are entering the info.
Date published: 2022-04-18
Rated 5 out of 5 by
MAVH from
TurboTax is the best!
Easy to use. Very comprehensive and helpful from start to finish!
All TurboTax® Offerings Reviews - Page 987
Date published: 2022-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
airob from
Charged for Premium Services
I lost count of how many times I tried to remove Premium Services from my total tally at the end. I did not use any premium services and over the course of 3 weeks I tried countless times to remove it before doing my final filing. Every time I tried the page would go blank and I would start again. It was an unnecessary charge of $44 and I am not happy about it.
Date published: 2022-04-18
Rated 5 out of 5 by
Sailor Cliff from
Outstanding Tax Preparation Software - The Best
This is an excellent assist software product which I've used for many years now. I went away from it for one year and found the competitor product to be less user friendly and much more difficult to use. this by far has been the best product I've seen on the market to date. I would recommend its use to anyone.
Date published: 2022-04-18
Rated 5 out of 5 by
AdamHartlaub114 from
Love TurboTax
I've used this product for many years, and it gets better every year. It makes something like filing my taxes, which is a very painful process for me, very smooth and easy to navigate. As a user experience professional, I highly recommend the UX of TurboTax. They make a painful process very simple and easy to follow!
Date published: 2022-04-18
Rated 5 out of 5 by
Mark111456 from
TurboTax is Great.
Helped me find my full amount. Thank you for a wonderful application.
Date published: 2022-04-18
Rated 5 out of 5 by
MikeM20222 from
Excellent
Great program, easy to use. Reasonably priced. Will use again.
Date published: 2022-04-18
Rated 4 out of 5 by
Feeling ripped off 2022 from
Like that it's partnered with my bank account
I'm not sure I would do this again. I did like that it was partnered with my bank. However, there were too many side things to fill out that ended up not even being used-ie deductions I dug out, entered, then found out a standard was better. LIVE SUPPORT WAS A WASTE OF MONEY! I specifically chose the not free version so I could use a live support option. When they "called" me, it said I had been disconnected, it was the last time I would hear from them, and then automatically disconnected the call. Luckily I was eventually able to figure out the issue myself after a long while of searching the site, googling, & clicking the right option. If you are going to offer the option & CHARGE PEOPLE MONEY, the option should work.
Date published: 2022-04-18
Rated 5 out of 5 by
rsnyder28 from
Always easy and thorough
It's always very easy to use and very complete. I've used it for years, and can't think of doing anything else.
Date published: 2022-04-18
Rated 4 out of 5 by
Pecker12 from
Good product
Good experience no problems that wasn't solved, thank you
Date published: 2022-04-18
Rated 4 out of 5 by
erick 11 from
general service
entering the information should be easier and not to complicated, such as we need to see the same type of format fill out when you check the forms not only questionnaire that confuse the where you are entering the info.
Date published: 2022-04-18
Rated 5 out of 5 by
MAVH from
TurboTax is the best!
Easy to use. Very comprehensive and helpful from start to finish!
All TurboTax® Offerings Reviews - Page 987
Date published: 2022-04-18