TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 4 out of 5 by from Turbo Tax seems to work great! It's straight forward easy to use. Walked me right through the process!
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is so EASY! Quick fast and love the import feature. Turbo tax makes filing taxes a breeze.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax is quick and easy to follow and understand.
Date published: 2021-05-15
Rated 3 out of 5 by from Good price but very slow paging. Several issues loading and downloading. Lots of delay or having to re-enter to move to subsequent pages. Much slower paging response than any previous years and I have been using TurboTax for more than 10 years. Also had to have support help to use credit card for transmission of state taxes, twice. Not the most user friendly version this year.
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax keeps your information This system makes it easier to file. It guides you as you go through the forms.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax makes my taxes easy! If I had a question, I could ask, but since it was imported from last year... the process guided itself.
Date published: 2021-05-15
Rated 2 out of 5 by from not very user friedly (#1) Much too difficult to e-file Federal return and not state at same time. I had to get an answer from the "community". Make it more straight forward. (#2) Not clear and actually confusing when Schedule C expenses hit their Federal limit. When that happens, the accumulating total goes to "0". That cost me a few hours on the phone with support until I got to a 3rd person who knew the answer. Here is a suggestion, when you hit the Schedule C federal limit for expense, put out a pop-up that states "you hit the expense limit" and then do NOT zero-out the accumulating total.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is the Best The filing of the return was great. The admin stuff was tough because my passwords were all over the place.
Date published: 2021-05-15
Rated 5 out of 5 by from Good job Okay, Theodora was great to work with will use you
Date published: 2021-05-15
Rated 5 out of 5 by from TURBOTAX VERY NICE VERY NICE! I WOULD AND WILL HIGHLY RECOMMEND TO ANYONE
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 984
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo Tax seems to work great! It's straight forward easy to use. Walked me right through the process!
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is so EASY! Quick fast and love the import feature. Turbo tax makes filing taxes a breeze.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax is quick and easy to follow and understand.
Date published: 2021-05-15
Rated 3 out of 5 by from Good price but very slow paging. Several issues loading and downloading. Lots of delay or having to re-enter to move to subsequent pages. Much slower paging response than any previous years and I have been using TurboTax for more than 10 years. Also had to have support help to use credit card for transmission of state taxes, twice. Not the most user friendly version this year.
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax keeps your information This system makes it easier to file. It guides you as you go through the forms.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax makes my taxes easy! If I had a question, I could ask, but since it was imported from last year... the process guided itself.
Date published: 2021-05-15
Rated 2 out of 5 by from not very user friedly (#1) Much too difficult to e-file Federal return and not state at same time. I had to get an answer from the "community". Make it more straight forward. (#2) Not clear and actually confusing when Schedule C expenses hit their Federal limit. When that happens, the accumulating total goes to "0". That cost me a few hours on the phone with support until I got to a 3rd person who knew the answer. Here is a suggestion, when you hit the Schedule C federal limit for expense, put out a pop-up that states "you hit the expense limit" and then do NOT zero-out the accumulating total.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is the Best The filing of the return was great. The admin stuff was tough because my passwords were all over the place.
Date published: 2021-05-15
Rated 5 out of 5 by from Good job Okay, Theodora was great to work with will use you
Date published: 2021-05-15
Rated 5 out of 5 by from TURBOTAX VERY NICE VERY NICE! I WOULD AND WILL HIGHLY RECOMMEND TO ANYONE
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 984