TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from love them great customer service. very easy to use and have been using this since 1996
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is Awesome Easy to use and informative. Great program to use.
Date published: 2021-05-15
Rated 3 out of 5 by from A little disappointed This year, TurboTax imported our previous year's taxes but did not pull the information into this year's return. We had to manually update a lot of things. We found it frustrating this year compared to previous years.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is Easy to Understand We've used Turbo Tax for 8 years to do personal and business taxes. It's easy to do...and if you don't understand a subject, Help is just a click away. The kids are now old enough to use Turbo Tax for their returns.
Date published: 2021-05-15
Rated 4 out of 5 by from TurboTax is reliable from year to year Turbo Tax is reliable from year to year, albeit more complicated to use every year. Probably due to the complicated tax laws but the Review feature at the end helps me pickup things I missed unwittingly.
Date published: 2021-05-15
Rated 5 out of 5 by from Another great year with TurboTax Started off rough with some platform issues, but a phone call with Miss Bridget set it straight. Bridget was very patient and extremely knowledgable of both the software AND the operating systems!
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is great! I love that it is thorough and gives extra info and opportunities to ask questions along the way if you need or want them.
Date published: 2021-05-15
Rated 5 out of 5 by from Very Easy Love all the helpful tabs and easy explanations I'm sure it will be a lot easier next year with all my info saved.
Date published: 2021-05-15
Rated 1 out of 5 by from E-Filing does not work with "correct" info. Answering questions to complete form is good. E-filing is impossible even with supplying the correct information that was checked a dozen times.
Date published: 2021-05-15
Rated 4 out of 5 by from Almost perfect There are some weird hangups on fields requiring me to put in something that wasn't on my form. Other than that Turbotax is pretty awesome.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 982
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from love them great customer service. very easy to use and have been using this since 1996
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is Awesome Easy to use and informative. Great program to use.
Date published: 2021-05-15
Rated 3 out of 5 by from A little disappointed This year, TurboTax imported our previous year's taxes but did not pull the information into this year's return. We had to manually update a lot of things. We found it frustrating this year compared to previous years.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is Easy to Understand We've used Turbo Tax for 8 years to do personal and business taxes. It's easy to do...and if you don't understand a subject, Help is just a click away. The kids are now old enough to use Turbo Tax for their returns.
Date published: 2021-05-15
Rated 4 out of 5 by from TurboTax is reliable from year to year Turbo Tax is reliable from year to year, albeit more complicated to use every year. Probably due to the complicated tax laws but the Review feature at the end helps me pickup things I missed unwittingly.
Date published: 2021-05-15
Rated 5 out of 5 by from Another great year with TurboTax Started off rough with some platform issues, but a phone call with Miss Bridget set it straight. Bridget was very patient and extremely knowledgable of both the software AND the operating systems!
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is great! I love that it is thorough and gives extra info and opportunities to ask questions along the way if you need or want them.
Date published: 2021-05-15
Rated 5 out of 5 by from Very Easy Love all the helpful tabs and easy explanations I'm sure it will be a lot easier next year with all my info saved.
Date published: 2021-05-15
Rated 1 out of 5 by from E-Filing does not work with "correct" info. Answering questions to complete form is good. E-filing is impossible even with supplying the correct information that was checked a dozen times.
Date published: 2021-05-15
Rated 4 out of 5 by from Almost perfect There are some weird hangups on fields requiring me to put in something that wasn't on my form. Other than that Turbotax is pretty awesome.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 982