TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from A little challenging this year. First had trouble getting to the download portion online, then my download code did not work. First call to customer service (waited 10+ minutes & then asked my question, was put on hold & then was hung up on. Second call, much more helpful but still got disconnected before I was done downloading. Overall the program is good but I still had to look up several items as it was not clear while filing through turbo tax. Sometimes wonder if it's worth paying someone to file next year, this still takes a lot of time & effort.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is awesome! Great program. Helped me get all of my deductions.
Date published: 2021-05-16
Rated 4 out of 5 by from Consistent and easy I am a loyal Turbo Tax user because I know it will be easy to answer the tax questions and easy to file. I've tried other tax software and none of them gave me as big a refund as Turbo Tax did. It can be a little frustrating finding out where to fill out specialized forms, but in the end, TT is a no hassle way to do taxes. The only reasons it's not a 5-star review is the specialty forms frustration and the price for private business filing.
Date published: 2021-05-16
Rated 5 out of 5 by from An Amazing Platform Turbo Tax's features and smooth platform make doing your taxes from anywhere a breeze.
Date published: 2021-05-16
Rated 5 out of 5 by from very easy. appreciate the information. All of the tips are helpful and easy to read. The follow of Turbo Tax is easy to follow.
Date published: 2021-05-16
Rated 5 out of 5 by from Great Speed and accuracy is defined... It is awesomely put together.
Date published: 2021-05-16
Rated 5 out of 5 by from Incredible Helpful I was doing my taxes with TurboTax since 2012. This year I was worried about the issues that 2020 comes with. I appreciate that Turbo Tax is prepared and update with this new changes. Thanks.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax was very helpfull I'm slow and it took a while, but you had a lot of info to read and help me along!
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax Got me through it! Ahhhhh, I'm done!! From now on, I will use the online version. In the past, I have purchased the CD from Costco. This was quick and also recommended where I needed to upgrade.
Date published: 2021-05-16
Rated 5 out of 5 by from Quick and Easy Everything went smoothly we finished filing together in less than an hour. Would highly recommend using TurboTax!!!
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 980
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from A little challenging this year. First had trouble getting to the download portion online, then my download code did not work. First call to customer service (waited 10+ minutes & then asked my question, was put on hold & then was hung up on. Second call, much more helpful but still got disconnected before I was done downloading. Overall the program is good but I still had to look up several items as it was not clear while filing through turbo tax. Sometimes wonder if it's worth paying someone to file next year, this still takes a lot of time & effort.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is awesome! Great program. Helped me get all of my deductions.
Date published: 2021-05-16
Rated 4 out of 5 by from Consistent and easy I am a loyal Turbo Tax user because I know it will be easy to answer the tax questions and easy to file. I've tried other tax software and none of them gave me as big a refund as Turbo Tax did. It can be a little frustrating finding out where to fill out specialized forms, but in the end, TT is a no hassle way to do taxes. The only reasons it's not a 5-star review is the specialty forms frustration and the price for private business filing.
Date published: 2021-05-16
Rated 5 out of 5 by from An Amazing Platform Turbo Tax's features and smooth platform make doing your taxes from anywhere a breeze.
Date published: 2021-05-16
Rated 5 out of 5 by from very easy. appreciate the information. All of the tips are helpful and easy to read. The follow of Turbo Tax is easy to follow.
Date published: 2021-05-16
Rated 5 out of 5 by from Great Speed and accuracy is defined... It is awesomely put together.
Date published: 2021-05-16
Rated 5 out of 5 by from Incredible Helpful I was doing my taxes with TurboTax since 2012. This year I was worried about the issues that 2020 comes with. I appreciate that Turbo Tax is prepared and update with this new changes. Thanks.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax was very helpfull I'm slow and it took a while, but you had a lot of info to read and help me along!
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax Got me through it! Ahhhhh, I'm done!! From now on, I will use the online version. In the past, I have purchased the CD from Costco. This was quick and also recommended where I needed to upgrade.
Date published: 2021-05-16
Rated 5 out of 5 by from Quick and Easy Everything went smoothly we finished filing together in less than an hour. Would highly recommend using TurboTax!!!
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 980