TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Turbo tax is a rip off Turbo tax charges too much, I'm going to use h &r block next year
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is the best site to USE! THEY OFFER HELP AND GREAT SERVICE. I USED THE SERVICE FOR YEARS!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Rocks! Simple and straight forward easy! I have used Turbo tax for the past 5 or 6 years. Won't file any other way!
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is great everything was great. Very simple and quick. Will use again
Date published: 2023-04-18
Rated 4 out of 5 by from Virtual Rita was awesome Rita was super helpful and helped with every question and issue i had i gave 4 stars because of the turbo tax foprm charge; not because of her
Date published: 2023-04-18
Rated 5 out of 5 by from Long time user. Great experience thus far! My experiences with Turbotax have been very positive thus far. In 2021 and 2022, the current U.S administration has made some frustrating changes to the tax code but Turbotax has helped me navigate the new complications. Doing your own taxes is no easy however with the Turbotax sevices, the process is doable even for those of us whom are administratively challenged. The few times that I've had to call in the last 10 years has been a good experience and I have not wasted too much time, which is always the most important aspect of an efficiently run business. Never allow for customers to waist their time.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax was fine Trish was oustanding helping get through the software
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo tax is great The experts are very patient. I will use them every time.
Date published: 2023-04-18
Rated 5 out of 5 by from great live the live personal help with my issue and advised me appropriately
Date published: 2023-04-18
Rated 5 out of 5 by from Kendra's help was fantastic. Unlike the gentleman that i tried to chat with first who was of NO help what so ever. Then I asked for a call back and Kendra immediately advised me to give her permission to see where i was at and guided me through the process.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 980
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo tax is a rip off Turbo tax charges too much, I'm going to use h &r block next year
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is the best site to USE! THEY OFFER HELP AND GREAT SERVICE. I USED THE SERVICE FOR YEARS!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Rocks! Simple and straight forward easy! I have used Turbo tax for the past 5 or 6 years. Won't file any other way!
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is great everything was great. Very simple and quick. Will use again
Date published: 2023-04-18
Rated 4 out of 5 by from Virtual Rita was awesome Rita was super helpful and helped with every question and issue i had i gave 4 stars because of the turbo tax foprm charge; not because of her
Date published: 2023-04-18
Rated 5 out of 5 by from Long time user. Great experience thus far! My experiences with Turbotax have been very positive thus far. In 2021 and 2022, the current U.S administration has made some frustrating changes to the tax code but Turbotax has helped me navigate the new complications. Doing your own taxes is no easy however with the Turbotax sevices, the process is doable even for those of us whom are administratively challenged. The few times that I've had to call in the last 10 years has been a good experience and I have not wasted too much time, which is always the most important aspect of an efficiently run business. Never allow for customers to waist their time.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax was fine Trish was oustanding helping get through the software
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo tax is great The experts are very patient. I will use them every time.
Date published: 2023-04-18
Rated 5 out of 5 by from great live the live personal help with my issue and advised me appropriately
Date published: 2023-04-18
Rated 5 out of 5 by from Kendra's help was fantastic. Unlike the gentleman that i tried to chat with first who was of NO help what so ever. Then I asked for a call back and Kendra immediately advised me to give her permission to see where i was at and guided me through the process.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 980